NHTSA ID Number: 11028330
Manufacturer Communication Number: 37542
TSB/Document Date: 2026-02-05
Summary
This is a TJ - Text plus 1 PDF attachment TJI-533465-1_1_4 If a customer complains on a creaking / ticking noise from steering wheel module (SWM) area when turning the steering wheel, follow advice under Service. As described in the TJI attachment
Service and Parts Business
Technical Journal
TITLE:
PS Creaking Noise from Steering Wheel Module
REF NO:
ISSUING DEPARTMENT:
CAR MARKET:
TJ 37542.1.0
WFIGUER3 - William F
United States and Canada
PARTNER:
ISSUE DATE:
STATUS DATE:
3 US 7515 Polestar
2025-12-18
2025-12-29
FUNC DESC:
FUNC GROUP:
Housing for direction indicator
switch
3644
Page 1 of 5
Attachment
File Name
File Size
TJI-533465-1_1_4_en-US.pdf
0.2370 MB
DESCRIPTION:
If a customer complains on a creaking / ticking noise from steering wheel module (SWM) area when
turning the steering wheel, follow advice under Service.
CSC Customer Symptom Codes
Code
Description
Steering wheel/Squeak/rattle/Steering column/wheel
Steering/Unusual noise/Unsure when/at all times
X8
Steering/Unusual noise/At full turn
Vehicle Type
Type
814
Eng
Eng
Desc
Sales Body
Gear
Steer Model Year
2025-2026
Plant
Chassis range
Struc Week
Range
-
202346-202543
SERVICE:
Follow the instruction for Polestar 4 according to the attachment TJI-533465-1_1_4.
Produced and printed in the USA and available as an electronic document.
© Polestar 2025
Technical Journal 37542.1.0
Warranty claim info:
To get a warranty claim accepted for a job described in this TJ, use the corresponding VST OP number
stated in this TJ.
Please note that fault tracing is not eligible for separate reimbursement under this TJ. Any fault tracing
VST operation numbers will be rejected.
Note that the TJ number must be stated in the repair order text.
Failing Part:
30643492
VST Operation Number
VST Operation Number
Description
98811-2
General Reimbursement acc to. TJ
LABOR TIME:
Labor time subject to change without notice.
VEHICLE REPORT:
Yes, please submit a Vehicle Report if the service solution described in this TJ has no effect. Use
concern area “Vehicle Report Polestar” and sub concern area “Support not needed Polestar”, use
function group 3644.
To view TJ attachment continue to next page. This TJ has one attachment.
Page 2 of 5
2025-12-29
Volvo Car Customer Service
Title
Contact reel
Action
Issue
1
TJ Instruction VCC-533465-1
Adjustment
Date
2025-11
Reason
First issue
Affected vehicles
Model year Model
2024, 2025, Polestar 4
2026
Materials
Tape
Qty.
1.0
Materials
Part No.
30643492
Notes
Page
1(3)
Operation number:
98811-2
TJ Instruction VCC-533465-1
Page 2 ( 3 )
Color symbols
Note! This colour chart displays (in colour
print and electronic version) the importance
of the different colours used in the images
of the method steps.
1 . Used for focused component, the
component with which you will do
something.
2 . Used as extra colors when you need to show
or differentiate additional parts.
3 . Used for attachments that are to be
removed/installed. May be screws, clips,
connectors, etc.
4 . Used when the component is not fully
removed from the vehicle but only hung to
the side.
5 . Used for standard tools and special tools.
6 . Used as background color for vehicle
components.
Removal
Remove steering wheel module (SWM) , refer
to:
Removal, replacement and installation
6 - Suspension and steering
64 - Steering
641 - steering wheel, column lock,
steering column, shaft
TJ Instruction VCC-533465-1
Page 3 ( 3 )
Apply tape.
Use: Tape , 30643492
Installation
Reinstall the removed parts in reverse order.
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TSB/Document ID: 37542
Replacement Service Bulletin Number:
MFR Communication Date: 2026-01-09
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: UNKNOWN OR OTHER
MFR Component System:
MFR Component Subsystem:
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