NHTSA ID Number: 11028238
Manufacturer Communication Number: 18-011-26
TSB/Document Date: 2026-02-04
Summary
Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0072-00 - Ambient Air Temperature Sensor Circuit "A" Low. ● P0087-00 - Fuel Rail Pressure Too Low. ● P2540-00 - Low Pressure Fuel System Sensor Circuit Range/Performance. ● P2543-00 - Low Pressure Fuel System Sensor Circuit Intermittent. ● P20EE-00 - SCR Nox Catalyst Efficiency Below Threshold - Bank 1 Catalyst 1. ● P203F-00 - Reductant Level Too Low. ● P2698-00 - Exhaust Aftertreatment Fuel Injector "A" Performance. ● P06B9-00 - Cylinder 1 Glow Plug Circuit Performance. ● P06BA-00 - Cylinder 2 Glow Plug Circuit Performance. ● P06BB-00 - Cylinder 3 Glow Plug Circuit Performance. ● P06BC-00 - Cylinder 4 Glow Plug Circuit Performance. ● P06BD-00 - Cylinder 5 Glow Plug Circuit Performance. ● P06BE-00 - Cylinder 6 Glow Plug Circuit Performance. Customers may also comment on one or more of the following: ● Diesel Exhaust Fluid (DEF) level gauge inaccuracy. ● Poor cold start performance. ● Unable to initiate manual Diesel Particulate Filter (DPF) regen through Electronic Vehicle Information Center (EVIC). ● While using the remote Power Take-Off (PTO) feature, the PTO may not engage or resume operation properly, after disengaging: 1. Engine is running with PTO engaged. 2. Operator is using the equipment, for example a bucket attachment. 3. Operator gets in position, then uses remote start/stop button to turn truck off while they perform a task. 4. The task is completed, then operator is ready to move the bucket so they use remote start/stop to start the engine. 5. The engine starts, but PTO does not automatically re-engage so their equipment doesn’t operate. This bulletin involves inspecting and possibly reprogramming the PCM with the latest available software.
Technical Service Bulletin (TSB)
Flash: Powertrain Control Module (PCM) Updates
REFERENCE:
TSB: 18-011-26
GROUP: 18 - Vehicle Performance
Date:
January 31, 2026
VEHICLES
AFFECTED:
2026 (DD) RAM
3500 Cab Chassis
This bulletin applies to vehicles built on or before December 01, 2025
(MDH 1201XX) equipped with a 6.7L I6 Cummins
Turbo Diesel Engine
(Sales Code ETN) and an 8-Spd TorqueFlite HD Auto Trans (Sales
Code DFM).
REVISION: —
MARKET APPLICABILITY:
NA
MEA
SA
IAP
EE
CH
NOTE: This bulletin applies
to the North America
market.
CUSTOMER
SYMPTOM:
Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must
exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):
● P0072-00 - Ambient Air Temperature Sensor Circuit "A" Low.
● P0087-00 - Fuel Rail Pressure Too Low.
● P2540-00 - Low Pressure Fuel System Sensor Circuit Range/Performance.
● P2543-00 - Low Pressure Fuel System Sensor Circuit Intermittent.
● P20EE-00 - SCR Nox Catalyst Efficiency Below Threshold - Bank 1 Catalyst 1.
● P203F-00 - Reductant Level Too Low.
● P2698-00 - Exhaust Aftertreatment Fuel Injector "A" Performance.
● P06B9-00 - Cylinder 1 Glow Plug Circuit Performance.
● P06BA-00 - Cylinder 2 Glow Plug Circuit Performance.
● P06BB-00 - Cylinder 3 Glow Plug Circuit Performance.
● P06BC-00 - Cylinder 4 Glow Plug Circuit Performance.
● P06BD-00 - Cylinder 5 Glow Plug Circuit Performance.
● P06BE-00 - Cylinder 6 Glow Plug Circuit Performance.
Customers may also comment on one or more of the following:
● Diesel Exhaust Fluid (DEF) level gauge inaccuracy.
● Poor cold start performance.
● Unable to initiate manual Diesel Particulate Filter (DPF) regen through Electronic Vehicle Information
Center (EVIC).
● While using the remote Power Take-Off (PTO) feature, the PTO may not engage or resume operation
properly, after disengaging:
1. Engine is running with PTO engaged.
2. Operator is using the equipment, for example a bucket attachment.
3. Operator gets in position, then uses remote start/stop button to turn truck off while they perform a task.
4. The task is completed, then operator is ready to move the bucket so they use remote start/stop to start
the engine.
5. The engine starts, but PTO does not automatically re-engage so their equipment doesn’t operate.
CAUSE:
PCM software
M18 FSAR-TSB-6755
-2-
This Technical Service Bulletin (TSB) has also been released as a Rapid Service Update (RSU) 26-020,
date of issue January 31, 2026. All applicable RSU VINs have been loaded. To verify this RSU service
action is applicable to the vehicle, use VIP or perform a VIN search in DealerCONNECT/Service Library.
All repairs are reimbursable within the provisions of warranty.
REPAIR SUMMARY:
This bulletin involves inspecting and possibly reprogramming the PCM with the latest available software.
CLAIMS DATA:
Labor Operation No:
18-19-04-P6
18-19-04-P7
Failure Code
Labor Description
Module, Engine Control
(ECM) - Inspect
(0 - Introduction)
Module, Engine Control
(ECM) - Inspect and
Reprogram
(0 - Introduction)
RF
CC
Skill Category
1 - Engine Repair and
Performance
Labor Time
0.2 Hrs.
1 - Engine Repair and
Performance
0.3 Hrs.
Required Flash - RSU
Customer Concern
The dealer must choose which failure code to use depending on if this is a Rapid Service Update
(RSU) or Technical Service Bulletin.
● The “RF” failure code is required for essential module flash/reprogramming and can only be used after
confirmation that the VIN is included on the RSU.
● The failure code “RF” (Required Flash) can no longer be used on Technical Service Bulletin flashes. The
“RF” failure code must be used on an RSU.
● If the customer’s concern matches the SYMPTOM/CONDITION identified in the Technical Service Bulletin,
failure code CC is to be used. When utilizing this failure code, the 3C’s must be supplied.
DIAGNOSIS:
Using a Scan Tool (wiTECH) with the appropriate Diagnostic Procedures available in DealerCONNECT/
Service Library, verify all related systems are functioning as designed. If DTCs or symptom conditions, other
than the ones listed above are present, record the issues on the repair order and repair as necessary before
proceeding further with this bulletin.
If a customers VIN is listed in VIP or your RSU VIN list, perform the repair. If any vehicle not on the VIN list
exhibits any of the symptom listed above in the customer symptom section, perform the Repair Procedure.
SPECIAL TOOLS/EQUIPMENT:
Description
wiTECH or Equivalent
Ref. No.
–
Notes
–
-3-
M18 FSAR-TSB-6755
REPAIR PROCEDURE:
NOTE: Install a battery charger to ensure battery voltage does not drop below 13.2 volts. Do not allow
the charging voltage to climb above 13.5 volts during the flash process.
NOTE: If this flash process is interrupted/aborted, the flash should be restarted.
CAUTION!
The Body Control Module (BCM) must be updated to the latest available software at the conclusion of
this repair procedure. Refer to all applicable published service bulletins for detailed repair procedures
and labor times regarding updating the BCM software.
1. Is the vehicle on the RSU VIN list?
● YES >>> Proceed to Step 2.
● NO >>> Proceed to Step 3.
2. Is the PCM software updated to the latest version?
● YES >>> This bulletin is complete. Use Inspect LOP (18-19-04-P6) to close this active RSU.
● NO >>> Proceed to Step 3.
3. Reprogram the PCM with the latest software. If issues arise when flashing a module using the wiTECH
Diagnostic Application, please submit a ticket to the Helpdesk. The helpdesk can be found within the Help
menu.
4. Verify the BCM is programmed with the latest available software. Refer to all applicable published service
bulletins for detailed repair procedures and labor times regarding updating the BCM software.
5. Clear all DTCs that may have been set in any module due to reprogramming. The wiTECH application will
automatically present all DTCs after the flash and allow them to be cleared.
POLICY:
Reimbursable within the provisions of the warranty.
This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may be reproduced, stored in a retrieval system, or
transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA
US LLC.
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TSB/Document ID: 18-011-26
Replacement Service Bulletin Number:
MFR Communication Date: 2026-01-31
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
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