Field campaign
Topic

Software Update | Window Short Drop Deletion | Continental GT/GTC | 26MY (SC25
/31)

Market area

Bentley: worldwide (2WBE),China 796 VW Import Comp. Ltd (Vico), Beijing (6796)

Brand

Bentley

Transaction No.

2078277/24

Campaign
number

ED59

Note
Type
US code

Vehicle data
26MY Continental GT / GTC
Sales types

Type MY

Brand Designation Engine code Gearbox code Final drive code

Z23* 2026 E

*

*

*

Z24* 2026 E

*

*

*

Documents
Document name
master.xml
gt_glass_set_measurement_sheet.pdf
gtc_glass_set_measurement_sheet.pdf
v24sc2531vinlist.pdf

Transaction No.: 2078277

ED59

/24

Software Update | Window Short Drop Deletion | Continental GT/GTC | 26MY
(SC25/31)

Notes

Release date: Jan 20, 2026

Repair instructions

Technical background
CAUTION
Please refer to all of the instructions within the Work section. The instructions MUST be followed in the
exact order as detailed

Remedy
All instructions within the Work section must be conducted as detailed
Software update is available for the left and right hand rear door control modules - Diagnostic address 00BB
Driver side and 00BC Passenger side
The software eliminates the rear window short drop function

Customer notification
Please ensure the software instructions within the Service campaign must be conducted at the nearest
opportunity

Warranty
Warranty type

710 or 790

Damage service number

ED59

Damage code

00 66

Criterion ID

01

Time to conduct the Software Version Management (SVM) update - Rear door control modules
Labour operation code

01 51 00 00

Time

As per ODIS log Must not exceed 50 TU

Time to conduct initial measurement checks Profile (Y-Axis) and Interlock (X-Axis)
Labour operation code

64 38 02 99

Time

15 TU
CAUTION

The labour codes below must only be claimed if the Profile (Y-Axis) and Interlock (X-Axis) were out of
specification (before and / or after the software update was conducted)

Time to conduct the front glass adjustment procedure
Labour operation code

64 40 15 00

Time

140 TU (per side)

Time to conduct the rear glass adjustment procedure
Labour operation code

64 75 15 00

Time

170 TU (per side)

Water leak test
Labour operation code

64 38 01 99 (Use this code when conducting the water leak test)

Time

20 TU

Additional Time Allowance
A 100TU allowance may be claimed only if a SVM update fails to complete successfully. This is intended to
cover additional diagnostic or recovery work directly resulting from the failed update. It must not be used for
unrelated delays or issues.
ODIS logs must be attached to a DISS ticket for evidence of failure. Claims without valid documentation will
be rejected. Warranty Adjudicators will review associated ODIS logs and DISS queries to determine actual
software update time.

Parts
Not applicable

Parts supply
NOTICE
Should one or both of the measurements not be within specification the operative must refer to Rep.Gr 64
- Rear door drop glass - To adjust and conduct the front and rear glass adjustment procedure for the
affected side left and / or right hand side to completion (all steps)
NOTICE
Adjustment of all side glass requires the interior trim to be removed. Refer to ‘’Rear quarter trim – To
remove and fit’’. Rep. Gr. 70

To carry out the ‘’Rear quarter trim – To remove and fit’’. Rep. Gr. 70 procedure, the following one-time-use
parts must be replaced during the reinstallation:
N 989 244 01 x4 (Front seat belt slider bar fixing x2 each side)
N 989 244 01 x2 (Rear seat belt fixing x1 each side)
Refer to ETKA parts catalogue

Parts despatch control
Not applicable

Repair instructions

Notes

Technical background
CAUTION
Please refer to all of the instructions within the Work section. The instructions MUST be followed in the
exact order as detailed

Check
If the vehicle is not already listed as repaired in “Repair history" (in Elsa pro), check for the presence of the
blue paint completion mark as shown within the Identification section
If neither are evident please conduct the instructions within the Work section to completion.

Parts
Not applicable

Work
CAUTION
Ensure the vehicle is connected to a suitable 12V Lithium Ion battery charger before conducting any work

Section 1 – Initial Glass Set Measurements
NOTICE
Conduct initial glass set measurements and record the results in the model specific measurement
document attached (see documents section). After completing the initial measurements, DO NOT make
any adjustments until after the software update has been completed
CAUTION
When completing the initial glass set measurements strictly adhere to the instructions in section 2

When completing measurements on Continental GTC models, complete a set of measurements with both
the roof up and the roof down, as per the attached glass set measurement sheet

Section 2 – Glass Set Measurement Instructions
CAUTION
When completing the glass set measurement procedure, strictly adhere to the instructions below
If unsure about the measurement process follow the video on eAcademy or raise a full technical DISS query.
To eliminate confusion about the usage of WT10549/3 and the Y axis profile measurement between the front
and rear windows and how to correctly read/enter the measurements in the tables, please refer to the below
images to aid with accurate reading of the Y axis profile when using WT10549/3.
Window Parallel

When the window is parallel take the 2mm step from the tool and minus the 2mm gap between front window
and tool = -0mm (as shown in figure 1)

Figure 1
When the rear window is 0mm inboard from the front glass and the windows are parallel, the measurement
written as 0mm (figure 2)

Figure 2
Rear Window Inboard
When the rear window is inboard and there is a 2mm step from the tool, when there is no gap between either
window and tool (figure 3), the recorded measurement should be -2mm (figure 4)

Figure 3

Figure 4
Rear Window Too Far Inboard
When the rear window is inboard and there is a 2mm step from the tool as well as an additional 1.5mm gap
to the window (figure 5), the recorded measurement should be -3.5mm (figure 6).

Figure 5

Figure 6
If the tool (WT10549/3) does not sit flush against the rear window then this shows rear window is more than
2mm inboard (more than -2mm), check this by holding the tool on the front window and measuring gap
between the rear glass and the tool (as shown in figure 7)

Figure 7
eAcademy Videos

Further explanation can be found in the videos shown in Figure 8, which can be found on eAcademy Digital
Learning Hub.

Figure 8

Section 3 - Software update to the rear door control modules 00BB and 00BC - Short drop function
elimination
CAUTION
ONLY Chargers that meet the approved specification on the Mandatory Equipment List (available on the
Bentley Hub) MUST be used.
– The charger must be set to a mode where a MINIMUM of 90a is supplied to the battery during the
process. Typically, this is known as ‘Power Supply Mode’ or ‘DIAG+ Mode’.
– A voltage of exactly 14.8v must be set and maintained throughout the process.
– Please refer to the manual to ensure that these requirements are met before beginning any SVM
update

The following software update eliminates the rear window short drop function
1) Preparation before update
•

Conduct a full guided fault find of the vehicle.

If a ‘Check installation list’ pop-up appears, select ‘close’ (Figure 9)

Figure 9
Referring to TPI 2075920, address any unknown faults BEFORE conducting any of the below updates.
2) Referring to Figure 10 - Within the Special functions tab - Select SVM - Code Input (Point A)
• Select Perform test (Point B)

Figure 10
3) Referring to Figure 11 - Enter the SVM code 372WDD02

Figure 11
4) The control modules will automatically be updated one by one, starting with 00BB (Driver rear) and then
00BC (passenger rear)

Upon successful completion you will get a failure message of 8113 SVM Error
NOTICE
If you get any other error code, such as 8118, please refer to TPI 2078962

5) On completion open the doors and ensure that the rear windows no longer drop.
6) Switch off the ignition
•

Remove the diagnostic interface from the OBD port

•

Switch off and remove the battery charger from the vehicle

•

Close the bonnet, boot and all doors

•

Lock the vehicle

•

Wait 5 minutes to allow the vehicle to go into bus silence

•

When 5 minutes has elapsed, unlock the vehicle and open the driver’s door

•

Switch on the ignition

7) Once the software update has been conducted continue with the remaining instructions
Hint: The remaining instructions MUST be conducted regardless if adjustments were conducted or not
8) Referring to Rep.Gr 64 - Measure and record the points as detailed below on the left and right hand side
Profile (Y-Axis) and Interlock (X-Axis).
CAUTION
Strictly adhere to the instructions in section 2 when completing the glass set measurements after the

software update has been completed.
Note: Should the measurements for the left and right hand side be within specification please go to step 11
and follow all remaining steps until completion
Or
NOTICE
Should one or both of the measurements not be within specification the operative must refer to Rep.Gr 64
- Rear door drop glass - To adjust and conduct the front and rear glass adjustment procedure for the
affected side left and / or right hand side to completion (all steps) and record a final measurement in the
attached document
CAUTION
All measurements must be recorded in the attached measurement documentation and saved as they will
be required to be attached to a non-technical DISS query at the end of the procedure

FAILURE TO ATTACH THE MEASUREMENTS TO THE DISS WILL RESULT IN NON PAYMENT OF THE
WARRANTY CLAIM
Note: Once the adjustment has been conducted please go to step 10 and follow all remaining steps until
completion
9) VERY IMPORTANT - Referring to Rep.Gr 64 - Side glass - To initialise
CAUTION
When conducting step 11 extra care must be taken to ensure the interior trim is suitably protected, any
water which enters the vehicle due to a leak must be dried / cleaned immediately. Ensure all windows,
sunroof and convertible roof (where applicable) are fully closed before conducting step 11
10) Conduct a water leak check to ensure that water is not leaking into the vehicles interior - Water leaks
must be resolved before handing over the vehicle to the customer
11) Conduct the PDI road test to check for any wind noise related issues
NOTICE
Should the vehicle fail the water leak check or a wind noise check, please raise a full technical DISS query
12) Upon successful completion of the PDI road test, raise a non-technical DISS query titled SC25/30 X and
Y Axis measurement feedback ensuring the following is attached
•

Online ODIS log

•

A completed model specific measurement table

13) Referring to the Identification section - Apply a blue paint completion mark on the engine partition brace
(Figure 12)

Identification
Blue paint completion mark on the engine partition brace

Figure 12

Repair instructions

Notes

INTERNAL

#

Side glass measurements GTC 25/26MY
Interlock (Z-Axis)

Vehicle Position

Dimension -X-

1 50 mm from division bar
2 100 mm from division bar

Front quarter glass
Front of door drop glass

7.5 mm ± 1 mm
8.5 mm ± 1 mm

3 50 mm from rear of door drop glass

Rear of door drop glass

8.5 mm ± 1 mm

6 50 mm from rear drop glass division bar

Front of rear quarter glass

8.5 mm ± 1 mm

7 100 mm from where the hood meets the brightware Rear of rear quarter glass

Vehicle Position

Dimension -X-

4 50 mm from the top of the window

Rear door quarter glass strip to
front door drop glass edge

11 mm ± 1 mm

5 50 mm from the waistrail seal

Rear door quarter glass strip to
front door drop glass edge

11 mm ± 1 mm

Interlock (X-Axis) Roof Down

Vehicle Position

Dimension -X-

4 50 mm from the top of the window

Rear door quarter glass strip to
front door drop glass edge

11 mm ± 1 mm

5 50 mm from the waistrail seal

Rear door quarter glass strip to
front door drop glass edge

11 mm ± 1 mm

Profile (Y-Axis)

Vehicle Position

Dimension -X-

1 50 mm from division bar

Front quarter glass

10 mm ± 1 mm

2 100 mm from division bar

Front of door drop glass

14 mm ± 2 mm

8 50mm forwards of rear of front drop glass (waist
rail gap)

Rear of door drop glass

5mm ± 1mm

9 50mm rearward of front of rear drop glass (waist
rail gap)

Front of rear quarter glass

5mm ± 1mm

Profile (Y-Axis) Roof Up

Vehicle Position

Dimension -X-

4 50mm from top of division bar

Front drop glass to rear quarter
glass
+0 mm / – 2.5 mm

5 50mm from bottom of division bar

Front drop glass to rear quarter
glass
+0 mm / – 2 mm

Profile (Y-Axis) Roof Down

Vehicle Position

5 50mm from bottom of division bar

After SVM

After adjustment (if
required)

Before SVM

After SVM

After adjustment (if
required)

Before SVM

After SVM

After adjustment (if
required)

Before SVM

After SVM

After adjustment (if
required)

Before SVM

After SVM

After adjustment (if
required)

Before SVM

After SVM

After adjustment (if
required)

10 — 16mm

Interlock (X-Axis) Roof Up

4 50mm from top of division bar

Before SVM

Dimension -X-

Front drop glass to rear quarter
glass
+0 mm / – 2.5 mm
Front drop glass to rear quarter
glass
+0 mm / – 2 mm