NHTSA ID Number: 11027979
Manufacturer Communication Number: Subarunet Announcement (W
TSB/Document Date: 2026-02-02
Summary
In the interest of customer satisfaction, Subaru
of America, Inc. (Subaru
) is initiating a service program for certain 2025 model year Solterra vehicles equipped with a rear window defogger which is connected to a power distribution box by a wire harness.
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TSB/Document ID: Subarunet Announcement (W
Replacement Service Bulletin Number:
MFR Communication Date: 2026-01-12
MFR Internal Campaign ID/Software Version:
Communication Type: Other
NHTSA Components: ENGINE
MFR Component System:
MFR Component Subsystem:
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Subarunet Announcement
To: All Subaru
Retailers
From: Subaru
of America, Inc.
Date: January 12, 2026
New Subaru
Service Program: WRF-25 – Solterra Power Distribution Box replacement
In the interest of customer satisfaction, Subaru
of America, Inc. (Subaru
) is initiating a service program
for certain 2025 model year Solterra vehicles equipped with a rear window defogger which is connected
to a power distribution box by a wire harness.
Reason for this Service Program
A terminal on the power distribution box supplying power to the rear window defogger may have been
installed at an incorrect orientation. In this condition, there could be a poor connection or no
connection. This could result in the rear window defogger becoming inoperative and reduce visibility
through the rear window if there is moisture/condensation on that window while driving.
Affected Vehicles
The number of U.S. vehicles included in this service program is 94.
Model Year
2025
Carline
Solterra
Production date range
December 17, 2024 – December 23, 2024
Not all vehicles in the production date range listed above may be included in this service program.
Coverage for all affected vehicles must be confirmed by using the Vehicle Coverage Inquiry function on
subarunet.com prior to repair. This information is now available.
Description of the Repair
Subaru
retailers will replace the power distribution box at no cost to the customer.
Parts, Service, and Claim Information
Please refer to the WRF-25 Service Program Bulletin on STIS for detailed service and claim information,
which will be available later this week.
Retailer Responsibility
Any vehicles listed in any recall or campaign that are in retailer stock must be:
•
•
•
Immediately identified
Tagged or otherwise marked to prevent their delivery or use prior to repair
Repaired in accordance with the repair procedures outlined in the bulletin
Retailers are to promptly perform the applicable service procedures, to correct all affected vehicles in
their inventory (new, used, demo & SSLP). Additionally, whenever a vehicle subject to this service
program is taken into inventory or in for service, necessary steps should be taken to ensure the repair
has been made before selling or releasing the vehicle.
Owner Notification
Subaru
will notify affected vehicle owners by first class mail on January 22, 2026.
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