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NHTSA ID Number: 11027645

Manufacturer Communication Number: 64C Combo

TSB/Document Date: 2026-01-14


Summary

Customer Satisfaction Notification 64C – Powertrain Control Module Wiring Harness- Dealer Notification


CUSTOMER SATISFACTION NOTIFICATION
NORTH AMERICA

Powertrain Control Module Wiring Harness
FCAeBay logo US LLC
Reference: 64C
2017 – 2025 (GA) Alfa RomeoeBay logo Giulia 2.9 L QV
Template Version 1.8

Revision
0

Edition
January 2026

Detail
Initial Version.

SYMPTOM DESCRIPTION
The Powertrain Control Module (PCM) wiring harness
on about 3,600 of the above vehicles may be
misrouted and exposed to an abrasion condition. This
condition can damage the wiring harness.

SCOPE

Use the following labor operation numbers and time
allowances:
Labor Description
Number
Hrs
Inspect Harness for correct
08-64-C1-81
0.2hrs
routing
Inspect and reposition
08-64-C1-82
0.5hrs
harness

This campaign applies only to the above vehicles
equipped with a 2.9L engine.

NOTE: See the Warranty Administration Manual,
Recall Claim Processing Section, for complete
claim processing instructions.

NOTE: Some vehicles above may have been
identified as not involved in this campaign and
therefore have been excluded from this campaign.

PARTS INFORMATION

IMPORTANT: Some of the involved vehicles may
be in dealer new vehicle inventory. Dealers should
complete this campaign service on these vehicles
before retail delivery. Dealers should also perform
this repair on vehicles in used vehicle inventory and
those vehicles in for service. Involved vehicles can be
determined by using the VIP inquiry process.

REPAIR TO BE PERFORMED
Inspect the PCM wiring harness and reposition the
PCM wiring harness if required by following the
directions outlined in the Service Procedure below.

Qty
1

Part Name
Retaining Clip

Part No.
68762481AA

PARTS RETURN
No parts return required for this campaign.

SPECIAL TOOLS
No special tools required to perform this service
procedure.

DEALER NOTIFICATION
To view this notification on DealerCONNECT, select
“Global Recall System” on the Service tab, then click
on the description of this notification.

Owner Notification and Service
Scheduling
All involved vehicle owners known to FCAeBay logo are being
notified of the service requirement by mail. They are
requested to schedule appointments for this service
with their dealers. A generic copy of the owner letter
is attached.

Strictly respect STELLANTIS Group safety, cleanliness, and environmental instructions for any intervention.
Document exclusively reserved for dealer information. Internal distribution to be ensured by dealer.
Reproduction forbidden without the written agreement of STELLANTIS Group. (C) 2026 STELLANTIS Group. All Rights Reserved

1/8

CUSTOMER SATISFACTION NOTIFICATION
NORTH AMERICA

Powertrain Control Module Wiring Harness
FCAeBay logo US LLC
Reference: 64C

Vehicle Lists, Global Recall System, VIP
and Dealer Follow Up
All involved vehicles have been entered into the
DealerCONNECT Global Recall System (GRS) and
Vehicle Information Plus (VIP) for dealer inquiry as
needed.
GRS provides involved dealers with an updated VIN
list of their incomplete vehicles. The owner’s name,
address and phone number are listed if known.
Completed vehicles are removed from GRS within
several days of repair claim submission.
To use this system, click on the “Service” tab and
then click on “Global Recall System.” Your dealer’s
VIN list for each campaign displayed can be sorted by:
those vehicles that were unsold at campaign launch,
those with a phone number, city, zip code, or VIN
sequence.

Dealers should perform this repair on all unsold
vehicles before retail delivery. Dealers should also
use the VIN list to follow up with all owners to schedule
appointments for this repair.
VIN lists may contain confidential, restricted owner
name and address information that was obtained from
the Department of Motor Vehicles of various states.
Use of this information is permitted for this notification
only and is strictly prohibited from all other use.

Additional Information
If you have any questions or need assistance in
completing this action, please contact your Service
and Parts District Manager.
Customer Service / Field Operations FCAeBay logo US LLC

Strictly respect STELLANTIS Group safety, cleanliness, and environmental instructions for any intervention.
Document exclusively reserved for dealer information. Internal distribution to be ensured by dealer.
Reproduction forbidden without the written agreement of STELLANTIS Group. (C) 2026 STELLANTIS Group. All Rights Reserved

2/8

CUSTOMER SATISFACTION NOTIFICATION
NORTH AMERICA

Powertrain Control Module Wiring Harness
FCAeBay logo US LLC
Reference: 64C

Service Procedure
1. Open the trunk, remove the right-side battery
storage cover. (Figure 1)
COVER

Figure 1 – Battery Storage Cover

2.

Disconnect the negative battery cable (Figure 2).
NEGATIVE BATTERY
CABLE

Figure 2 – Battery Negative Cable

Strictly respect STELLANTIS Group safety, cleanliness, and environmental instructions for any intervention.
Document exclusively reserved for dealer information. Internal distribution to be ensured by dealer.
Reproduction forbidden without the written agreement of STELLANTIS Group. (C) 2026 STELLANTIS Group. All Rights Reserved

3/8

CUSTOMER SATISFACTION NOTIFICATION
NORTH AMERICA

Powertrain Control Module Wiring Harness
FCAeBay logo US LLC
Reference: 64C

Service Procedure [Continued]
3. Grasp the engine cover to disengage the retaining pins and remove the engine cover (Figure 3).

ENGINE COVER

4. Disengage the retaining pins and remove the middle air
intake tubes to air cleaner body.
(Figure 4).

RETAINING
PINS

Figure 3 – Engine Cover

MIDDLE AIR CLEANER
TUBE

Figure 4 – Middle Air Cleaner Tube

Strictly respect STELLANTIS Group safety, cleanliness, and environmental instructions for any intervention.
Document exclusively reserved for dealer information. Internal distribution to be ensured by dealer.
Reproduction forbidden without the written agreement of STELLANTIS Group. (C) 2026 STELLANTIS Group. All Rights Reserved

4/8

CUSTOMER SATISFACTION NOTIFICATION
NORTH AMERICA

Powertrain Control Module Wiring Harness
FCAeBay logo US LLC
Reference: 64C

Service Procedure [Continued]
5. Loosen the clamps and disconnect the right and left air inlet tube from the air cleaner body (Figure 5).
AIR CLEANER
BODY

6. Disengage the retaining pins and remove the
air cleaner body (Figure 5).

CLAMPS

Figure 5 – Left and Right Air Cleaner Body Clamps
NOTE: Release the tube from the air cleaner body before removing (Figure 6).

RETAINERS

TUBE

Figure 6 – Air Cleaner Retainers

Strictly respect STELLANTIS Group safety, cleanliness, and environmental instructions for any intervention.
Document exclusively reserved for dealer information. Internal distribution to be ensured by dealer.
Reproduction forbidden without the written agreement of STELLANTIS Group. (C) 2026 STELLANTIS Group. All Rights Reserved

5/8

CUSTOMER SATISFACTION NOTIFICATION
NORTH AMERICA

Powertrain Control Module Wiring Harness
FCAeBay logo US LLC
Reference: 64C

Service Procedure [Continued]
7. Open the retaining clip and move the hose to gain access to the PCM electrical connectors (Figure 7).

8. Disconnect both PCM electrical connectors
from the PCM (Figure 8).

RETAINING
CLIP

Figure 7 – Retaining Clip

PCM ELECTRICAL
CONNECTORS

NOTE: Visually inspect if the wiring
harness covering has any damage, repair
it with a fabric tape with abrasion
resistance (Certoplast 518, Tesa 51026 or
Tesa 51036 or equivalent products

Figure 8 – PCM Electrical Connectors

Strictly respect STELLANTIS Group safety, cleanliness, and environmental instructions for any intervention.
Document exclusively reserved for dealer information. Internal distribution to be ensured by dealer.
Reproduction forbidden without the written agreement of STELLANTIS Group. (C) 2026 STELLANTIS Group. All Rights Reserved

6/8

CUSTOMER SATISFACTION NOTIFICATION
NORTH AMERICA

Powertrain Control Module Wiring Harness
FCAeBay logo US LLC
Reference: 64C

Service Procedure [Continued]
9. Measure 80mm away from the PCM electrical connector (Figure 9).
PCM ELECTRICAL
CONNECTOR

Figure 9 - Measurement
10.

Install the retaining clip at the 80mm mark (Figure 10).

RETAINING
CLIP

80mm

Figure 10 – Retaining Clip Installed on Harness

Strictly respect STELLANTIS Group safety, cleanliness, and environmental instructions for any intervention.
Document exclusively reserved for dealer information. Internal distribution to be ensured by dealer.
Reproduction forbidden without the written agreement of STELLANTIS Group. (C) 2026 STELLANTIS Group. All Rights Reserved

7/8

CUSTOMER SATISFACTION NOTIFICATION
NORTH AMERICA

Powertrain Control Module Wiring Harness
FCAeBay logo US LLC
Reference: 64C

Service Procedure [Continued]
11.

Reconnect the bottom PCM electrical connector to the PCM module (Figure 11).

12.

Attach the retaining clip to the bulkhead threaded stud (Figure 11).

13.

Reconnect the upper PCM electrical
connector to the PCM module.

14.

Attache the hose to the retaining clip
(Figure 7).

15.

Alight the air box near the rubber
grommets, attach the tube to the back of
the air box clips.

16.

Push the air cleaner box onto the rubber
grommets firmly assuring fully seated.

17.

Connect the right and left air inlet tube to
the air cleaner body and secure the
clamps.

THREADED STUD

Figure 11 – Retaining Clip Attached to Stud
18.

Engage the wiring harness and secure
the retaining clip.

19.

Install the middle air cleaner tube.

20.

Install the engine cover.

21.

Reconnect the negative battery cable to the battery.

22.

Reinstall the battery storage cover.

23.

Return the vehicle to the customer.

Strictly respect STELLANTIS Group safety, cleanliness, and environmental instructions for any intervention.
Document exclusively reserved for dealer information. Internal distribution to be ensured by dealer.
Reproduction forbidden without the written agreement of STELLANTIS Group. (C) 2026 STELLANTIS Group. All Rights Reserved

8/8

This notice applies to your vehicle,

CUSTOMER SATISFACTION NOTIFICATION
Powertrain Control Module Wiring Harness

[Model Year and Model]
VIN XXXXXXXXXXXXXXXXX

64C

LOGO

VEHICLE PICTURE

Dear [Name],
At FCAeBay logo US LLC, we recognize that the success of our business depends on the satisfaction of
our customers. We are constantly monitoring the quality of our products and looking for
opportunities to improve our vehicles even after they are sold. Because your long-term
satisfaction is important to us, we are contacting you on important improvements we would
like to make to your vehicle [1]. This will be done at no charge to you.
We are recommending the following improvements be performed on certain [2017 – 2025
Model Year (GA) Alfa Romeo Giulia] vehicles equipped with a 2.9LEngine.
WHY DOES MY VEHICLE NEED REPAIRS?
The Powertrain Control Module (PCM) wiring harness on your vehicle may be misrouted and
exposed to an abrasion condition. This condition can damage the wiring harness.

YOUR SCHEDULING OPTIONS
1. RECOMMENDED OPTION
Call your authorized Alfa RomeoeBay logo
dealership
2. Call Alfa RomeoeBay logo Premium Care
at 1-866-932-3881. An agent can
confirm part availability and help
schedule an appointment
3. Visit recalls.mopar.com, scan the
QR code below, or download the
MopareBay logo Owner’s Companion App.

QR Code

HOW DO I RESOLVE THIS CUSTOMER SATISFACTION NOTIFICATION
FCAeBay logo will repair your vehicle [2] free of charge (parts and labor). To do this, your dealer
will inspect the wiring routing and if required reposition the wiring harness and install a
retaining clip. The estimated repair time is about 1 hour. In addition, your dealer will require
your vehicle for proper check-in, preparation, and check-out during your visit, which require
more time. Your time is important to us, so we recommend that you schedule a service
appointment to minimize your inconvenience. Please bring this letter with you to your
dealership.
TO SCHEDULE YOUR FREE REPAIR,
CALL YOUR ALFA ROMEOeBay logo DEALER TODAY
WHAT IF I ALREADY PAID TO HAVE THIS REPAIR COMPLETED?
If you have already experienced this specific condition and have paid to have it repaired, you
may visit www.fcarecallreimbursement.com to submit your reimbursement request online. [2]
Once we receive and verify the required documents, reimbursement will be sent to you within
60 days. If you have had previous repairs performed and/or already received reimbursement,
you may still need to have the repair performed.
We apologize for any inconvenience, but are sincerely concerned about your satisfaction.
Thank you for your attention to this important matter.

Get access to recall notifications,
locate your nearest dealer, and more
through this website or MopareBay logo
Owner’s Companion App. You will be
asked to provide your Vehicle
Identification Number (VIN) to
protect and verify your identity.
DEALERSHIP INSTRUCTIONS
Please reference CSN 64C.

Customer Assistance/Field Operations
FCAeBay logo US LLC

Mr. Mrs. Customer
1234 Main Street
Hometown, MI 48371

[1] If you no longer own this vehicle, please help us update our records. Call Alfa RomeoeBay logo Premium Care at 1-866-932-3881 to update your information.
[2] You can also mail in your original receipts and proof of payment to the following address for reimbursement consideration: FCAeBay logo Customer Assistance, P.O. Box 218004, Auburn Hills, MI 48321-8007, Attention: Recall Reimbursement.

1

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TSB/Document ID: 64C Combo

Replacement Service Bulletin Number:

MFR Communication Date: 2026-01-06

MFR Internal Campaign ID/Software Version:

Communication Type: Service Campaign

NHTSA Components: ELECTRICAL SYSTEM

MFR Component System:

MFR Component Subsystem:


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