NHTSA ID Number: 11027484
Manufacturer Communication Number: TSB-24-35-001
TSB/Document Date: 2026-01-08
Summary
This Technical Service Bulletin provides remedies to take when noise from the brake caliper is heard during braking or cornering.
Mitsubishi
Motors North America, Inc.
TECHNICAL SERVICE BULLETIN
SUBJECT:
No:
NOISE FROM BRAKE CALIPER WHEN BRAKING
OR CORNERING
Version: 4
Reason for change: VIN update
Date:
TO:
TSB-24-35-001
December 22, 2025
Mitsubishi Motors US and Puerto Rico Dealer Principals, General
Managers, Service Managers, Service Advisors, Parts Managers,
Technicians and Warranty Administrators
AFFECTED VEHICLES
MY 22-24 Outlander VIN Cut-off JA4J3VAB3TZ012405
MY 23-24 Outlander PHEV VIN Cut-off JA4T5WA98SZ057165
CUSTOMER COMPLAINT
Noise from front brake caliper(s) when braking or cornering
CAUSE
During braking or cornering, a noise may emanate from the front brake caliper(s). The front brake
pad retainers, due to their rigidity, may shift with the brake pad's movement under braking
conditions. This displacement can lead to deformation of the retainer, resulting in
interference with the brake disc and subsequent contact between the brake pad retainer and
the brake disc.
© Copyright Mitsubishi Motors North America, Inc.
12/18/2025
1 of 6
(5383/TSL2435001B)
REMEDY
It is imperative to thoroughly remove brake dust from the brake caliper bracket. This
cleaning ensures proper adhesion of the new brake pad retainers to the brake caliper bracket.
Note: The brake pad retainer shapes differ between the upper (pink dot) and lower (green dot),
refer to the pictures in the parts information section in this document, ensure proper installation.
If the front brake disc(s) is damaged due to the interference of the brake pad retainers,
perform an on-car lathe resurfacing procedure according to the brake disc usage
limit parameters. If the brake disc wear limit is exceeded (27.4mm, 1.079in) replace the brake
disc(s) in conjunction with the brake pad retainers.
If a repeat visit occurs following the application of the prescribed remedy, initiate a
Techline Case. Ensure that TSB-24-35-001 Version 4 is referenced in the Techline case
details. Additionally, document the Techline case number in the repair order on the
concern line.
Note: This remedy corresponds to a specific cause. Make sure to match correct Cause with
Remedy.
Refer to the Service Manual Group 35 as needed along with this TSB to replace the brake pad
retainers.
© Copyright Mitsubishi Motors North America, Inc.
12/18/2025
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(5383/TSL2435001B)
Parts Information
Model
Outlander/
Outlander
Parts Name
New Part Number
Quantity
Remarks
１Kit contains 4
KIT-PAD CLIP
41097W030P
PHEV
© Copyright Mitsubishi Motors North America, Inc.
12/18/2025
1 Kit/car
pcs, and 2pcs are
necessary per
each.
3 of 6
(5383/TSL2435001B)
Labor Information
Labor
Front Brake
Operation
Retainers
Code
Both Sides
352251MW
x
352251MX
x
352251MY
x
352251MZ
x
Front Brake Disc
(Only as needed with check sheet & measurements)
1 Side
Both Sides
Replace
Replace
Labor
Hours
Resurface
0.6
x
0.9
x
1.1
x
1.9
*When replacing the Brake Disc (352251MX, 352251MY, 352251MZ), all claims for
brake disc resurfacing and replacement must include a completed Brake Disc Check
Sheet (see below).
This document should be retained with the dealer's Repair Order records and made
available upon request.
© Copyright Mitsubishi Motors North America, Inc.
12/18/2025
4 of 6
(5383/TSL2435001B)
Brake Disc Check Sheet
Model
VIN
Mileage
Front Disc Brake 1
Front Disc Brake 2
Item
Limit
Wear thickness
27.4 mm (1.079inch)
Item
Limit
Wear thickness
27.4 mm (1.079inch)
© Copyright Mitsubishi Motors North America, Inc.
12/18/2025
5 of 6
Measurement Data
Measurement Data
(5383/TSL2435001B)
Disclaimer
NOTE: The information contained in this document is intended for use by trained, professional
technicians with the knowledge to properly and perform diagnosis and repairs on Mitsubishi
vehicles, using Mitsubishi Motors approved tools and equipment. It informs service technicians
about conditions that could occur in certain vehicles and provides information that could assist
in proper vehicle diagnosis, service, or repair. It does not indicate that a defect is present in any
vehicle referenced in this document nor does it imply that the described repairs are covered
under warranty. DO NOT assume that a symptom or condition, or a described cause of a
symptom or condition, affects any particular vehicle or groups of vehicles, or that a described
repair applies to any particular vehicle or groups of vehicles. There can be multiple causes
resulting in the same or similar symptoms or conditions described in this document and trained
professional service technicians must use their diagnostic skills to make evaluations on a caseby-case basis. The information contained in this document does not guarantee warranty
coverage nor does it extend the vehicle’s warranty in any way.
© Copyright Mitsubishi Motors North America, Inc.
12/18/2025
6 of 6
(5383/TSL2435001B)
- Mixes well with conventional fluids
- Low-moisture formula provides excellent vapor lock...
- Ideal for hydraulic and disc brakes
- Provides an extra margin of safety in extreme braking...
- Mix of polyglycol ethers ensures hot brake-system operation...
- Excellent for ABS, disc and drum brake systems
- Delivers braking power when needed by avoiding a spongy...
- Both wet and dry boiling points exceed the minimum...
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TSB/Document ID: TSB-24-35-001
Replacement Service Bulletin Number:
MFR Communication Date: 2025-12-22
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: SERVICE BRAKES
MFR Component System:
MFR Component Subsystem:
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