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Technical Service Bullet

91 Audi virtual cockpit: charging flap status is shown as open when charging flap is

in

Transaction No.: 2079475/2

Release date: Dec 11, 2025

closed
Condition
Model{s) Year(s) VIN Range Vehicle Specific Equipment
Virtual Cockpit
Software version:
0111
Virtual Cockpit
tron GT. and RS e-t Software version:
e-tron GT, an e-tron
GT 2022 All 0090
0085
0087
0086
0097
0084
REVISION HISTORY
Revision | Date Purpose
2 - Revised header (Added model table, software variants)
Revised Service (Updated instructions)
1 10/07/2025 | Initial publication
Customer states:

The charging flap status is shown as open when the charging flap is closed.

Although the charging flap is closed, one of the following messages is displayed in the Audi virtual cockpit:

“Vehicle charging connection: please close charging flap”

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leiatatoiad fl ae
please close the
charging port door

Figure 1. “Vehicle charging connection: please close charging flap” (example).
Or

“Vehicle charging connection: charging not possible. Please close a charging flap”
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Ladeanschluss
RPA leh
Laden nicht méglich!
Bitte eine Ladeklappe

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OPO Tar +19,5¢ @ 8

Figure 2. “Vehicle charging port: charging not possible! Please close the charging flap” (example).

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Workshop findings:
The customer statement can be reproduced.
The status of the closed charging flap is not detected correctly.

TSB 2064953, 55 Status of the charging port door(s) is displayed incorrectly (hardware issue with actuator) does not
apply or has already been performed.

Technical Background
Software issue in Audi virtual cockpit (diagnostic address 0017).
Despite the optimized actuator, the signal from the closed charging flap is interpreted incorrectly when the Audi
virtual cockpit is started in very rare instances. The vehicle displays a message that tells the customer to close the
charging flap

Production Solution

Optimized software in Audi virtual cockpit implemented in current series production.

Service

BEFORE proceeding, check whether TSB 2064953, 55 Charging flap display status is shown incorrectly
applies; if so, perform this TSB first.

ONLY proceed as described below if the vehicle has already been fitted with the optimized actuator and this
has NOT remedied the issue.

Vehicles with software 0111 in the Audi virtual cockpit (diagnostic address 0017)
Update the Audi virtual cockpit (diagnostic address 0017) to software version 0115 using SVM code 17A040.

For this purpose, use the FMC (Flash Media Creator) part number 4KE 906 961 C to download the software onto a
USB stick that complies with the USB 2.0.

Vehicles with software 0084, 0085, 0086, 0087, 0090 or 0091 in the Audi virtual cockpit (diagnostic address
0017)

Update the Audi virtual cockpit (diagnostic address 0017) to software version 0093 using SVM code 17A058.

For this purpose, use the FMC (flash media creator) part number 4KE 906 961 C to download the software onto
a USB stick that complies with the USB 2.0 specification.

Start the update on the workshop tester by selecting “flash” and entering the specified SVM code. When the
following (or similar) appears while you are running the program: “... please insert update medium with the following
part number...”, insert the USB stick into a USB port in the vehicle which is suitable for data transmission.

If the message “...Hold the vehicle key to the transponder...” (or similar) subsequently appears while the program is
running, place the vehicle key so that it makes full surface contact against the marking provided in the center
console until the Audi virtual cockpit shows that the update process has started, and keep the key in this position
until the update process is completed.

To prevent the high-voltage battery from charging during the software update, the high-voltage charging cable must
be unplugged BEFORE the SVM code is entered. Please note that charging the high-voltage battery during a
software update can cause damage to the high-voltage components.

Warranty
Claim Type: * If the vehicle is outside of any warranty, this Technical Service Bulletin is
informational only.
Service Number: 9025
Damage Code: 0039
Labor Operations: Software update 0151 0010 See SRT with
associated operations

Software update 0151 0060 Labor according to the
diagnostic log

Claim Comment: As per TSB 2079475/2

All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.

Required Parts and Tools

If necessary, order the required USB stick 4KE 906 961 A or 4KE 906 961 C in advance or download the software
onto a USB stick that complies with the USB 2.0.

Additional Information

All part and service references provided in this TSB (2079475) are subject to change and/or removal. Always check
with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the Repair
Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.

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