12/19/25, 2:05 PM

32 09 25_DELIVERY STOP: STEERING GEAR

SIB 32 09 25
DELIVERY STOP: STEERING GEAR
2025-12-16
This Service Information Bulletin (Revision 2) replaces SI B32 09 25 dated October 2025.
What’s New:
Parts Information updated

Please perform the procedure outlined in this Service Information on all affected vehicles before customer
delivery. In the event the customer has already taken delivery of the vehicle, please perform the procedure
the next time the vehicle is in the shop if the campaigns have a status of remedy available. Otherwise,
please release the vehicle.
☐
☐

THIS REPAIR IS MOBILE FRIENDLY
THIS REPAIR IS REMOTE SOFTWARE UPGRADE (RSU) FRIENDLY

MODEL
E-Series
G45

Model Description
X3 Sports Activity Vehicle

Production Date
April 4, 2025 – July 31, 2025

AFFECTED VEHICLES
Vehicles which require this campaign to be completed will show it as “Open” when checked either in AIR,
AWP, Campaign Summary, or Warranty Vehicle Inquiry.
Please make sure you check your dealer inventory as soon as possible. As of September 19, 2025, you can
see a list of affected vehicles in Inventory Campaign Details (ICD) under ROSS.

SITUATION
BMW AG has issued a Delivery Stop (effective September 18, 2025) on certain Model Year 2025-2026
BMW vehicles that were produced between April 4, 2025, and July 31, 2025.
Do not deliver to a customer, a New, Certified Pre-Owned or Used vehicle subject to a Delivery Stop,
until the vehicle is repaired. Do not use or sell replacement equipment/parts subject to a Delivery
Stop.
Check Control message and a significant change in steering feel.

CAUSE
One of the two torque sensors that detects the drivers steering request could be faulty.

CORRECTION
Replace the steering gear.

PROCEDURE
Replace the steering gear as per the repair instruction REP32 13 572 “Replace electrical steering box
(EPS)”.
Note:
When replacing the steering gear for vehicles with a B48 engine, only the track rod on the right
needs to be removed and installed in order to remove the steering gear. There is no change in the
procedure for vehicles with a B58 engine.

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PARTS INFORMATION
Obtain and confirm the part numbers for your specific vehicle by entering the chassis number in either ETK
or AIR which considers specific equipment and/or options.
For G45 X3 30 with B48 engine
Part Number
Description
32 10 5 B6C 636
Steering gear, electric without SA 2VL (variable sport
steering)
Or
32 10 5 B6C 637
Steering gear, electric with SA 2VL
And
Hardware for both steering gear options
07 11 9 908 587
Star-socket screw (BM12x1.5x50-10.)
33 30 6 787 062
Combination nut (M14x1.5-10ZNNIV) [rounds to 5]
32 30 6 778 609
Torx bolt (M8x33)
32 10 6 791 548
Pipe clamp
37 10 6 789 678
Hex nut with flange (M12x1.5-10-ZNS3)
83 23 8 849 305
Grease FB-1 (DN = 100 gr)
For G45 X3 M50 with B58 engine
Part Number
Description
32 10 5 B6C 637
Steering gear, electric
07 11 9 908 587
Star-socket screw (BM12x1.5x50-10.)
33 30 6 787 062
Combination nut (M14x1.5-10ZNNIV) [rounds to 5]
32 30 6 778 609
Torx bolt (M8x33)
07 14 7 426 660
Star-socket screw (M12x1.5)
07 14 6 885 922
Multi-purpose bolt ASA (M12x1.5x90)
31 10 6 872 063
Hex bolt with washer (M14x54x1.5)
07 11 9 904 141
Hexagon screw with flange (M10x30-10.9ZNS3) [rounds to
10]
37 10 6 789 678
Hex nut with flange (M12x1.5-10-ZNS3) [rounds to 10]
33 32 6 760 668
Self-locking collar nut (M12x1,5-10 ZNS3)
07 14 8 869 310
Torx screw, self-locking (M12x1.5x40.5MKL)
13 64 7 675 557
O-ring
31 10 6 893 509
Hex bolt with washer (M10x39 ZNS3)
07 14 7 483 888
Hex bolt (M10x55 10.9 ZNS)

Quantity
1
1
4
2
1
2
2
Sublet
Quantity
1
4
2
1
2
2
2
4
2
1
1
6
2
2

CLAIM INFORMATION
Vehicle Programming and Encoding
During this workshop visit, the affected vehicle may also show one or more programming and encoding Technical Campaign
repairs open. The programming and encoding procedure may only be invoiced one time.
After replacing the steering gear, select this Technical Campaign to perform and submit for updating the vehicle to
the required I-level or higher instead when applicable (this includes 00 00 006/556, 61 21 528, and 61 00 730).
Please be sure to also perform any additional before and/or after work (including attaching labels) as required by
the open campaigns on the vehicle. Close any remaining open programming and encoding Campaign repairs as
outlined in the corresponding Service Information Bulletin.

As determined by the above, reimbursement for this Action will be via normal claim entry utilizing the work
package information below that applies.
Plusposition (+)

Completion before the first vehicle delivery to a customer (New in-stock/No inservice date), or the vehicle is already in the workshop for another reason

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Main work
Associated work

32 09 25_DELIVERY STOP: STEERING GEAR

and/or repair, identified by the “(Plusposition)” reference in the descriptions
below.
The vehicle arrives for this Action, no other Main work will be
performed/claimed during this workshop visit, identified by the “(Main work)”
reference in the descriptions below
Additional/expanded job/work task(s) that are beyond the scope of the
preliminary job/work task (Plusposition or Main)

Only one Main work flat rate labor operation code can be claimed per workshop visit.
Repair Code:

0032770300

G45 Replacing steering gear

Below are the special flat rate labor operation code choices for this action.
Work Package

#1

Labor
Operation

Description

Labor Allowance

00 78 921

Replace steering gear, includes program
and encode the vehicle’s control units,
includes Carrying out vehicle test (00 00
5566/61 21 528), adjusting the front toein (32 00 595, 32 00 601, and 32 13
905) (Plusposition)

As applicable

00 78 337

Replace steering gear, includes program
and encode the vehicle’s control units,
includes Carrying out vehicle test (00 00
006/61 21 528), adjusting the front toe-in
(32 00 595, 32 00 601, and 32 13
905) (Main work)

As applicable

Labor
Operation

Description

Labor Allowance

00 78 935

Replace steering gear (program and
encode is included in another technical
action or repair), includes adjusting the
front toe-in (32 00 595, 32 00 601, and 32
13 905) (Plusposition)

As applicable

00 78 346

Replace steering gear (program and
encode is included in another technical
action or repair), includes adjusting the
front toe-in (32 00 595, 32 00 601, and 32
13 905) (Main work)

As applicable

And:

#2

Or:
Work Package

#3
Or:
#4

And:
Additional Work (When and As Applicable with WP #1 to WP #4)
Expanded WP

Labor
Operation

Description (Associated work)

Labor Allowance

A

00 78 934

Additional work: Adjust rear axle with
eccentric screws

11 FRU

Or:
Work Package
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Labor
Description
Labor Allowance
Operation
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#5

32 09 25_DELIVERY STOP: STEERING GEAR

00 78 936

Vehicle has already been completed by
another repair or technical
action (Plusposition)

1 FRU

00 78 347

Vehicle has already been completed by
another repair or technical action (Main
work)

1 FRU

Or:
#6

Claim Repair Comments
Reference the SIB number, the issue (briefly), and the work package (WP) number performed in the technician’s RO notes,
and in the claim comments (For example: B32 09 25 Replace steering gear WP 1), unless otherwise required by State law.

Sublet – Bulk Supply Materials (RO and Claim Comments Required)
Sublet Code 4

Reimbursement for the repair-related bulk supply material (Do
not use the BMW part number for claim submission)

Up to $25.00

Sublet reimbursement calculation for claiming the applicable repair-related bulk supply material (BMW part
number) is at the dealer net (DN) price for the full or proportional quantity used plus your center’s handling.
Vehicle Programming and Encoding – Additional Work (RO and Claim Comments Required)
This procedure automatically reprograms and encodes any vehicle control modules that do not have the latest software Ilevel.

If one or more control modules fail during the reprogramming procedure, claim the required consequential
repair work procedures to address this issue (including performing the IRAP Control Unit Recovery first as
required, refer to the SIB in AIR) under the Repair Code in this bulletin together with the corresponding labor
operation codes and their flat rate unit (FRU) allowance(s), including the diagnosis* that applies.
Please explain the additional work procedures that were performed (The why and the what) on the repair order and in the
claim comments.

For covered repairs that address control module failures that occurred prior to performing this
reprogramming procedure, claim this work with the appliable Repair Code listed in AIR together with the
corresponding labor operation codes and their flat rate unit (FRU) allowance(s), including the diagnosis* that
applies.
(*) Based on which one applies to your center, please refer to SI B01 01 20 or B01 07 20 for the applicable procedure for
documenting, claiming, and explaining, on the RO and in the claim comments, your diagnosis work time (WT), job/repair
work time (WT), and the vehicle repairs your center performed, unless otherwise required by State law.

Alternative Mobility Solution (AMS) for Vehicle Owners (RO and Claim Comments Required)
This Action’s repair qualifies for Alternative Mobility Solution (AMS) expense reimbursement, claim this item
under the Repair Code noted above as follows:
Sublet Code 2 - Itemize the AMS sublet amount on the repair order and in the claim comment section.

Please refer to SI B01 29 16for additional information.
BMW Group’s AIR Application Resource for Flat Rate Labor Operation Codes
To obtain the corresponding flat rate unit (FRU) allowance information from the BMW Group AIR application
resource, start by entering the Chassis Number (last seven (7) characters of the VIN), and click on the
“Search” icon. If the “Vehicle Selection” window displays two or more model possible vehicle choices, select
the applicable Model, or enter the full VIN (17 characters) instead to proceed. Click on the “Flat Rate Units”
button and enter a flat rate labor operation code number “without spaces” in the field to the right, click on the

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“Search” icon to display the corresponding listing of “Flat rate unit group details” that are available and their
corresponding FRU allowances.

FEEDBACK REGARDING THIS BULLETIN
Technical Feedback
Warranty Feedback
Parts Feedback

To submit feedback for the technical topic of this bulletin: Submit your
feedback in the rating box at the top of this bulletin
To submit feedback for the CLAIMS section of this bulletin: Submit an IDS
ticket to the Warranty Department, or use the chat available in the
Warranty Documentation Portal
To submit feedback for the PARTS section of this bulletin: Submit an IDS
ticket to the Parts Department

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