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NHTSA ID Number: 11026095

Manufacturer Communication Number: 06-002-25

TSB/Document Date: 2025-12-04


Summary

Some vehicles may exhibit a light resistance and/or an unusual noise when turning the steering wheel in either direction. This concern may be caused by insufficient lubrication between the worm wheel gear and worm shaft. To eliminate this concern, the amount of grease between the worm wheel gear and worm shaft was increased and the housing end cover shape was modified.


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TSB/Document ID: 06-002-25

Replacement Service Bulletin Number:

MFR Communication Date: 2025-11-14

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: STEERING

MFR Component System:

MFR Component Subsystem:


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BULLETIN NOTES
This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red text.
Previous TSBs:

Date(s) Issued:

06-002/23

05/03/23

06-001/21

01/20/21 and 09/16/21

06-001/20

02/05/20

06-005/19

7/22/19

06-002/18

09/14/18

APPLICABLE MODEL(S)/VINS
US Spec.:
2016-2022 CX-3 (Japan built) vehicles with VINs lower than JM1 DK**** ** 606638 (Produced before Jul. 11, 2022)
Mexico Spec.:
2023-2025 CX-3 (Mexico built) vehicles with VINs lower than 3MJ DK **** ** 760130 (Produced before Jul. 28, 2025)
2016-2026 Mazda2 (Mexico built) (without Lane-keep assist) vehicles with VINs lower than 3MD DJ **** ** 550193
(Produced before Sep. 29, 2025)
NOTE: Mazda2 equipped with Lane-keep assist system is not applicable to this service bulletin due to a difference
of part supplier.

DESCRIPTION
Some vehicles may exhibit a light resistance and/or an unusual noise when turning the steering wheel in either direction.

Page 1 of 6

11/17/2025 09:15 AM tlawrenc

This concern may be caused by insufficient lubrication between the worm wheel gear and worm shaft. To eliminate this
concern, the amount of grease between the worm wheel gear and worm shaft was increased and the housing end cover
shape was modified.
Customers having this concern should have their vehicle repaired using the following repair procedure.

REPAIR PROCEDURE
Verify the customer concern. Add grease to the steering column according to following steps:
NOTE:
• In the previous TSB (06-002/23), the procedure specified two (2) grease injections. In this revision, the number of
injections has been increased to (4) four.
• For vehicles in which the procedure was already completed under TSB 06-002/23, only (2) two injections
should be used this time, not (4) four.
1. Place paper on floor mat of driver seat to prevent it from getting dirty.
2. Adjust the driver seat to the rear most position and adjust the steering wheel to the highest position.
3. Remove the housing cover (1) if equipped.

4. Remove the aluminum tape (1). Remove the anti-rattle spring (2) using a T25 wrench.
NOTE:
Page 2 of 6

11/17/2025 09:15 AM tlawrenc

• When the aluminum tape is removed, a hole will appear.
• The old sealant (butyl rubber) can be left as is.

5. Prepare the grease tube, guide cap and tube wringer.
6. Start the engine.
7. Turn the steering wheel to the LEFT lock position.
8. Install the rubber cap in the hole. The circumferential direction is determined by the shape of the rubber cap.
NOTE: The rubber cap in the photo is clear, but it is actually black in color.

9. Cut 6 mm off the tip of the grease tube.

10. Set the grease tube into the rubber cap. Insert the grease tube into the rubber cap lightly until it bottoms out.

Page 3 of 6

11/17/2025 09:15 AM tlawrenc

11. Set the tube wringer on the end of the grease tube, then rotate the squeegee to inject all of the grease into the EPAS.
12. This completes (1) one grease tube.
13. Prepare another grease tube.
14. Turn the steering wheel 180 degrees to the RIGHT.
NOTE: This work must be performed before next grease application. This will create space for new grease to be applied
to the gear section of the EPAS column.
15. Repeat step 9 through 14 three times.
16. Turning the steering wheel from lock to lock 5 times, check if the concern is resolved as the grease spreads on the
entire worm gear.
17. Install the anti-rattle spring and the aluminum tape.
NOTE: Tightening torque of anti-rattle spring bolt using T25 wrench: {5.5-6.5 N-m, 56-66 kgf-cm, 48-57 in-lbf}
NOTE:
• Wipe off excess grease around the hole.
• DO NOT spray parts cleaner directly around the hole. Apply cleaner to a shop towel to wipe off the grease.
18. Install the housing cover with a new one included in the kit.
a. Attach the band part of the cover.
b. Press it from both sides to fit.
c. Shake the cover lightly to confirm proper fit.

Page 4 of 6

11/17/2025 09:15 AM tlawrenc

19. Return the driver seat and the steering wheel to the original position.
20. Verify the repair.

PARTS INFORMATION
NOTE: Mazda2 equipped with Lane-keep assist system is not applicable since the part supplier is different.
Parts Number

Description

Qty.

Notes

D0Y0-32-GR1B

Steering Grease

1

Includes parts listed below

Description

Qty.

Grease tube (10ml)

4

Aluminum tape

1

Anti-rattle spring

1

Anti-rattle spring bolt

1

(2)

Rubber cap

1

(3)

Tube wringer

1

(4)

Cover end-housing

1

(1)

WARRANTY INFORMATION
NOTE:
• This warranty information applies only to verified customer complaints on vehicles eligible for warranty repair.
• This repair will be covered under MazdaeBay logo’s New Vehicle Limited Warranty term.
• Additional diagnostic time cannot be claimed for this repair.
Page 5 of 6

11/17/2025 09:15 AM tlawrenc

Warranty Type

A

Symptom Code

31

Damage Code

99

Part Number Main Cause
Quantity
Operation Number / Labor Hours:

D0Y0-32-GR1
1
XXX3NXAX / 0.4 Hr.

Page 6 of 6

11/17/2025 09:15 AM tlawrenc

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