Polestar

Service and Parts Business

Quality Bulletin
TITLE:

Recall RP1063: Model Year 2025 Polestar 3 Cable Harness Replacement
GROUP:

NO:

ISSUING DEPARTMENT:

CAR MARKET:

37

RP1063

Product, Safety and Compliance

United States and Canada

REVISIONS:

ISSUE DATE:

STATUS DATE:

2025-09-02

2025-11-13

Page 1 of 4
BULLETIN REFERENCE
A.
B.
C.
D.
E.
F.
G.
H.
I.

RECALL RP1063 DESCRIPTION
VEHICLES INVOLVED
PORT VEHICLES
PARTS INFORMATION/PARTS RETURN
OWNER NOTIFICATION
VEHICLES IN INVENTORY
SERVICE POINT RESPONSIBILITY
TECHNICIAN COMPETENCY REQUIREMENT
REIMBURSEMENT PROCEDURES & ALLOWANCE

A.

RECALL RP1063 DESCRIPTION
Polestar Automotive USA, on behalf of Polestar Performance AB, have decided to launch Recall
RP1063 on certain model year 2025 Polestar 3 vehicles.
Polestar has identified that the inline connector located between the engine bay cable harness
and the front bumper cable harness may experience water ingress into the connector housing,
which has led to corrosion on the connector pins.
As a result, water entering the connector housing may affect the vehicles’ electrical systems,
increasing the risk of a crash or injury.
A total of 969 U.S. and 1,100 Canadian vehicles are affected by this recall.

Produced and printed in the USA and available as an electronic document.
© Polestar 2025

Quality Bulletin RP1063
To remedy the affected vehicles, Polestar will replace the entire front bumper cable harness
AND
•

Replace the two inline front bumper/engine bay connectors (left and right) on the engine bay
cable harness.
VIN start: YSREE3YB0SB000634
Chassis start: 0000634

VIN end: YSREE3YB5SB004761
Chassis end: 0004761
OR

•

Replace the male side of the inline front bumper/engine bay connector on the engine bay
cable harness.
VIN start: YSREE3YB1SB020150
Chassis start: 0020150

VIN end: YSREE3YB7SB024820
Chassis end: 0024820
AND

Once the hardware repair is complete, perform the following test:
1.

Erase all DTCs using VIDA.

2. Run the antenna self-test in VIDA:
Path: VIDA → Components → PAK → Diagnostic Sequences → “System self-test antennas.”
Expected result: “PAK – System test, status Completed”
(See attachment: System self-test, antennas)
3. Read DTCs again and confirm that no DTCs for missing antennas are present.
Important Note:
•

The specified solder sleeve must be used as instructed to ensure moisture protection. Insert
the stripped wire so it contacts the solder ring and apply heat evenly to avoid overheating.

•

When performing wire splicing, ensure that the wire is free from corrosion. If any oxidation or
contamination is present, clean the wire thoroughly before proceeding.

•

If oxidation or discoloration is found on the wire, it is not necessary to replace the entire wire.
Clean only the section of the wire where the splice will be made.
WHAT SHOULD YOUR CUSTOMERS DO NOW?
We have no reports of incidents related to the issue; however, we encourage customers to
contact their Service Point and have this repair completed as soon as possible.

Page 2 of 4

2025-11-13

Quality Bulletin RP1063
B.

VEHICLES INVOLVED
NOTE: SERVICE POINT MUST CONFIRM VEHICLE ELIGIBILITY PRIOR TO BEGINNING THE
REPAIR FOR THIS RECALL.
Vehicle eligibility must be confirmed:
• Vehicle Inquiry – Warranty Vehicle Inquiry where the message “Recall RP1063 PS3 Cable
Harness” will appear for eligible vehicles, F4=History from the main Inquiry menu must be
selected to confirm Recall RP1063 has not been completed. Eligibility can also be confirmed
in VIDA.
All vehicles must be checked for any incomplete Recalls, Service Campaigns, or Service
Upgrades. All open Recall, Service Campaigns or Service Action repairs must be completed.

C.

PORT VEHICLES
NOT all eligible vehicles arriving from the ports will have this recall completed. Vehicle eligibility
must be confirmed as outlined in Step B. above.

D.

PARTS / PARTS RETURN
Please refer to Parts Bulletin RP1063.

E.

OWNER NOTIFICATION
An owner’s notification will be sent out that will notify the owner of this recall mid-August.

F.

VEHICLES IN INVENTORY
New Vehicles in Inventory
It is a violation of federal law for a retailer to deliver any new Polestar that is eligible for a recall.
Service Points are advised to check all vehicles in inventory for recall eligibility and repair
immediately. Violation of this requirement by a Service Point could result in a civil penalty of up
to $26,315.00 per vehicle.
Correct all vehicles in your new vehicle inventory before delivery.
Used Vehicles in Inventory
Polestar is ordering the stop-delivery of affected vehicles in auction and dealer inventory until the
recalled item can be repaired. Stopping the delivery of affected used vehicles until the recall is
complete is consistent with our commitment to safety.
What does this mean for customers?
Customers will not be able to take delivery of affected vehicles until the recall has been
completed.

G.

SERVICE POINT RESPONSIBILITY
All vehicles qualifying for this recall must be repaired prior to a customer taking possession of
the vehicle.

H.

TECHNICIAN COMPETENCY REQUIREMENT
The technician’s competency requirement for this campaign repair is G1.

2025-11-13

Page 3 of 4

Quality Bulletin RP1063
I.

REIMBURSEMENT PROCEDURES & ALLOWANCE
Recall RP1063 claims should be submitted using the LONG FORM application only.
Claim Type:
Cause Code:
CSC Code:
Main OP:
Failed Part No:

RP1063
02
XW
97586-2
32412071 (Cable Harness (N PPS)),32412078 (Cable harness (N PSS, N HAD))

Operation Number

Repair Description

97586-2

Wiring harness front bumper cover
replace/splicing acc. to QB (Two
Connectors)
Wiring harness front bumper cover
replace/splicing acc. to QB (One Connector)

1

Polestar 3

3.4

1

Polestar 3

3.7

Calibrating/Identifying with VIDA

1

Polestar 3

0.2

97586-2
36050-2

Qty Models

Labor Time

*Labor times provided are current at the time of release and are subject to change: Claims will be
paid at the time in effect on the repair date.

Page 4 of 4

2025-11-13