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NHTSA ID Number: 11025899

Manufacturer Communication Number: SC320_TSB_R1

TSB/Document Date: 2025-12-02


Summary

TECHNICAL SERVICE BULLETIN: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: EGR VALVE ASSEMBLY REPLACEMENT (SC320) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to replace the Exhaust Gas Recirculation (EGR) Valve Assembly on certain 2024MY KiaeBay logo vehicles listed in the table below. KiaeBay logo has become aware that the EGR Valve Assembly in the subject vehicles may not have been manufactured to KiaeBay logo’s specifications. This condition may cause the vehicle to release air pollutants which exceed Federal and California standards. As a result, the subject vehicles may exhibit an illumination of Malfunction Indicator Lamp (MIL) with DTC(s) P040500, P064200 and/or P065200.


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TSB/Document ID: SC320_TSB_R1

Replacement Service Bulletin Number:

MFR Communication Date: 2025-11-20

MFR Internal Campaign ID/Software Version: SC320

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ENGINE

MFR Component System:

MFR Component Subsystem:


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GROUP

MODEL

Voluntary Emissions

2024MY

Service Campaign

Multiple Models

NUMBER

DATE

SC320 (Rev 1, 11/19/2025)

October 2024

VOLUNTARY EMISSIONS SERVICE CAMPAIGN
EGR VALVE ASSEMBLY REPLACEMENT (SC320)
 NOTICE
This bulletin has been revised to include additional information. New/revised sections of this
SUBJECT:

bulletin are indicated by a black bar in the margin area.

This bulletin provides information to replace the Exhaust Gas Recirculation (EGR) Valve Assembly on certain
2024MY KiaeBay logo vehicles listed in the table below. KiaeBay logo has become aware that the EGR Valve Assembly in the
subject vehicles may not have been manufactured to KiaeBay logo’s specifications. This condition may cause the vehicle
to release air pollutants which exceed Federal and California standards. As a result, the subject vehicles may
exhibit an illumination of Malfunction Indicator Lamp (MIL) with DTC(s) P040500, P064200 and/or P065200.
Follow the procedures outlined in this publication to replace the EGR Valve Assembly. Before conducting the
procedure, verify that the vehicle is included in the list of affected VINs.
DTC Description:
P040500 – Exhaust Gas Recirculation Sensor A Circuit Low
P064200 – Sensor Reference Voltage ‘A’ Circuit Low
P065200 – Sensor Reference Voltage ‘B’ Circuit Low

Model

Production Date Range

Carnival (KA4)

January 16, 2024 to May 2, 2024

Sportage (NQ5)

January 17, 2024 to March 13, 2024

Niro HEV (SG2 HEV)

January 23, 2024 to February 14, 2024

Niro PHEV (SG2 PHEV)

January 23, 2024 to February 6, 2024

 NOTICE
Repair status for a VIN is provided on KDealer+ (Service → Warranty Coverage → Warranty
Coverage Inquiry → Campaign Information). Not completed Recall / Service Action reports are
available on KDealer+ (Consumer Affairs → Not Completed Recall → Recall VIN → Select Report),
which includes a list of affected vehicles.
A printed copy is for reference only; publication information can be updated at any time.
Always refer to KGIS for the latest information. After logging in kdealer.com, the newest technical
publications are listed in ‘Service Releases’ and has the latest service information that has been released.

Page 2 of 6

EGR VALVE ASSEMBLY REPLACEMENT (SC320)

SUBJECT:

Replacement Procedure: Carnival (KA4)
1.

Remove the surge tank (A) by referring to
“Engine Mechanical System → Intake and
Exhaust System → Surge Tank → Removal and

A

Installation” in the applicable Shop Manual on

+

KGIS.

 NOTICE
The EGR cooler does not need to be
removed to gain access to the EGR

Valve Assembly.
2.

Loosen bolts (B) and (C) securing the EGR
cooler (D) to gain additional access to the EGR
valve assembly by referring to “Intake and
Exhaust System → EGR Cooler → Removal”
step 2 in the applicable Shop Manual on KGIS.
Note: The EGR cooler does not need to be
removed to gain access to the EGR Valve
Assembly.

Tightening torque for EGR Cooler Bolts:
(B) 13.7 – 17.4 lb.ft (18.6 – 23.5 N.m)
(C) 36.2 – 39.8 lb.ft (40.0 – 53.9 N.m)

3.

Replace the Exhaust Gas Recirculation (EGR)
Control Valve (E) by referring to “Emission
Control System → Exhaust Emission Control
System → EGR (Exhaust Gas Recirculation) →

E

Removal and Installation” in the applicable

+

Shop Manual on KGIS.

Tightening torque for EGR Bolts:
13.7 – 17.4 lb.ft (18.6 – 23.5 N.m)

4.

Reinstall all removed parts in reverse order of
removal.

5.

Confirm normal vehicle operation.

Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

TSB: SC320 (Rev 1) Multiple Models October 2024

Page 3 of 6

EGR VALVE ASSEMBLY REPLACEMENT (SC320)

SUBJECT:

Replacement Procedure: Sportage (NQ5)
1.

Replace the EGR Valve Assembly (C) by
referring to “Emission Control System →
Exhaust Emission Control System → Electrical
Exhaust Gas Recirculation (E-EGR) Control
Valve → Removal and Installation” in the
applicable Shop Manual on KGIS.

C
+

2.

Reinstall all removed parts in reverse order of
removal.

3.

Confirm normal vehicle operation.

Replacement Procedure: Niro P/HEV (SG2 P/HEV)
1.

Replace the EGR Valve Assembly (D) by
referring to “Emission Control System →

D

Exhaust Emission Control System → Electrical

+

Exhaust Gas Recirculation (E-EGR) Control
Valve → Removal and Installation” in the
applicable Shop Manual on KGIS.

2.

Reinstall all removed parts in reverse order of
removal.

3.

Confirm normal vehicle operation.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

TSB: SC320 (Rev 1) Multiple Models October 2024

Page 4 of 6
SUBJECT:

EGR VALVE ASSEMBLY REPLACEMENT (SC320)

ATTENTION: THE PROOF OF CORRECTION CARD AND CAMPAIGN COMPLETION LABEL ARE
RESTRICTED ONLY TO DEALERS IN THE FOLLOWING STATES:
California, Connecticut, Delaware, Massachusetts, Maine, Maryland, New Jersey, New York, Oregon,
Pennsylvania, Rhode Island, Vermont, and Washington. See Parts Information below to order the Proof of
Correction Card and Campaign Completion Label from the PDC.
VEHICLE EMISSION RECALL - PROOF OF CORRECTION CARD
A Vehicle Emission Recall - Proof of Correction card must be filled out for all vehicles registered in California,
Connecticut, Delaware, Massachusetts, Maine, Maryland, New Jersey, New York, Oregon, Pennsylvania,
Rhode Island, Vermont, and Washington. Residents of these states, who own an affected vehicle, will be
required to possess a Vehicle Emission Recall - Proof of Correction card as evidence of voluntary service
campaign completion, when they apply for vehicle registration renewal.
WHAT TO DO WITH THE CARD:
The Vehicle Emission Recall - Proof of Correction card must be completed by the Dealership's Service Manager
using a permanent ink pen. A fine point pen is recommended. When filling in the information, copy the
information directly from the vehicle, not the repair order. ALL INFORMATION MUST BE PRINTED AND NEAT.
NOTE: DO NOT COMPLETE THE CARD UNLESS THE SERVICE CAMPAIGN WORK IS COMPLETED.
The copy of the card shown below indicates the areas to be filled in. Each area must be filled in. The completed
card should be given to the owner of the vehicle upon completion of the Campaign and placement of the
Campaign Completion Label outlined below.

FILLING OUT AND APPLYING THE CAMPAIGN COMPLETION LABEL (CA and S.177 STATES ONLY):
The dealer must fill in the Dealer Code and Date information fields on the Campaign Completion Label.
Once complete, affix the campaign completion label under the hood of the vehicle, as shown below.
CA and S.177 States Only: Apply SC320 Campaign

SC320

Completion Label onto the body in the area next to

Dealer Code:

the shock tower, as shown. NOTE: Be sure to clean

Date:

the mounting surface to ensure proper label
adhesion.
Printed TSB copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.

TSB: SC320 (Rev 1) Multiple Models October 2024

Page 5 of 6

EGR VALVE ASSEMBLY REPLACEMENT (SC320)

SUBJECT:

AFFECTED VEHICLE RANGE:
Model

Production Date Range

Carnival (KA4)

January 16, 2024 to May 2, 2024

Sportage (NQ5)

January 17, 2024 to March 13, 2024

Niro HEV (SG2 HEV)

January 23, 2024 to February 14, 2024

Niro PHEV (SG2 PHEV)

January 23, 2024 to February 6, 2024

REQUIRED PARTS:
Model

Part Name

Part Number

Campaign
Completion Label

All

Vehicle Emissions Recall
Proof of Correction Card

KA4

P/HEV

Comment

1

N/A
UT161 SC320

1

28410 3NFB0QQK

N/A

1

EGR Pipe Gasket

28491 3N000QQK

N/A

2

EGR Service Kit

28751 3N003QQK

N/A

1

N/A

ETC Gasket

29211 3N300

1

Intake Manifold Gasket

29215 3N350

1

12


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