Daimler Truck
North America LLC

Recall Campaign

F1011 AB
Creation Date: July 2025
Revised Date: November 2025
time after receiving notification.
Please contact Warranty Campaigns for consideration of additional charges prior to performing the repair.

Work Instructions
Please refer to the attached work instructions. Prior to performing the campaign, check the vehicle for a completion sticker
(Form WAR260).

Replacement Parts
Replacement labels are now available and can be obtained by using the following instructions.
1.
Go to the DTNA Portal. Select the ‘Open Menu’ icon at the top left of the screen to open the sidebar. See Fig. 1.

Fig. 1, Opening the DTNA Portal Menu

Daimler Truck
North America LLC

Recall Campaign

F1011 AB
Creation Date: July 2025
Revised Date: November 2025
2.

Select ‘Service’ from the sidebar menu. See Fig. 2.

Fig. 2, Selecting Service in the Sidebar Menu
3.

Within the ‘Chassis Service Information’ panel, select the option ‘Vehicle Emission Control Information (VECI) for
Recall Campaigns F1011/F1015.’ This redirects to an external website. See Fig. 3.

Daimler Truck
North America LLC

Recall Campaign

F1011 AB
Creation Date: July 2025
Revised Date: November 2025

Fig. 3, Chassis Service Information Panel
4.

Enter the 4-digit alphanumeric dealer code, using all capital letters, for the corresponding dealer location in both the
‘Email’ and ‘Password’ fields, then select ‘SIGN IN.’ See Fig. 4.

Fig. 4, Sign In Page

Daimler Truck
North America LLC

Recall Campaign

F1011 AB
Creation Date: July 2025
Revised Date: November 2025
5.

Once signed in, the main ordering hub is seen. See Fig. 5.

6.

If searching for a specific Vehicle Identification Number (VIN):
6.1.

Enter the VIN in the search bar at the top-left of the screen. See Fig. 5.

6.2.

Enter ‘1’ in the field on the left-hand side of the ‘ADD TO CART’ box, then select ‘ADD TO CART.’ See Fig. 5.

6.3.

Repeat substeps 6.1 and 6.2 for additional VINs.

A. Enter the VIN in the search bar.

C. Select ‘25ORMOREVINNUM’ if ordering for more
than 25 VINs.

B. Enter ‘1’ in the field and select ‘ADD TO CART.’
Fig. 5, Main Ordering Hub

Daimler Truck
North America LLC

Recall Campaign

F1011 AB
Creation Date: July 2025
Revised Date: November 2025
7.

If ordering for 25 or more VINs:
7.1.

Select ‘25ORMOREVINNUM.’ A pop-up window appears. See Fig. 5.

7.2.

Select ‘Choose File’ to upload an Excel sheet, then select ‘Upload.’ See Fig. 6.

7.3.

Enter ‘1’ in the field on the bottom-left of the window, then select ‘ADD TO CART.’ See Fig. 6.

A. Select ‘Choose File’ to upload an Excel sheet, then select ‘Upload.’
B. Enter ‘1’ in the blank field.
C. Select ‘ADD TO CART.’
Fig. 6, Ordering for 25 or More VINs

Daimler Truck
North America LLC

Recall Campaign

F1011 AB
Creation Date: July 2025
Revised Date: November 2025
8.

Select the cart button at the top-right of the page. See Fig. 7.

Fig. 7, Go to Cart Button

Daimler Truck
North America LLC

Recall Campaign

F1011 AB
Creation Date: July 2025
Revised Date: November 2025

9.

Confirm the list of VINs, then select ‘CONTINUE TO SHIPPING.’ See Fig. 8.

A. Confirm the list of VINs.

B. Select ‘CONTINUE TO SHIPPING.’
Fig. 8, Cart Summary

Daimler Truck
North America LLC

Recall Campaign

F1011 AB
Creation Date: July 2025
Revised Date: November 2025

10. On the ‘Shipping’ screen, the address for the corresponding 4-digit alphanumeric dealer code used to log in is shown.
See Fig. 9.
10.1. If a different shipping address, such as a central location for the dealer family, needs to be entered, select the
black pencil icon to the right-hand side of the dealer code. See Fig. 9.
10.2. A pop-up window appears. Search for an address or select ‘CUSTOM LOCATION’ to manually enter the
shipping address. See Fig. 10.
10.3. If the shipping address is correct, select ‘CONTINUE TO CHECKOUT.’ See Fig. 9.

A. The address corresponding to the 4-digit alphanumeric dealer code is shown.
B. Select the black pencil icon to enter a different shipping address.
C. Select ‘CONTINUE TO CHECKOUT.’
Fig. 9, Shipping Screen

Daimler Truck
North America LLC

Recall Campaign

F1011 AB
Creation Date: July 2025
Revised Date: November 2025

A . Search for an address.
B. Select ‘CUSTOM LOCATION’ to manually enter the shipping address.
Fig. 10, Entering a Different Shipping Address

Daimler Truck
North America LLC

Recall Campaign

F1011 AB
Creation Date: July 2025
Revised Date: November 2025

11. On the ‘Checkout’ screen, ‘UPS 3 Day Select’ is selected as the default shipping. See Fig. 11.
11.1. Enter the email address for the ordering and shipping information to be sent.
11.2. Enter additional comments in the ‘ORDER REMARKS’ field, if necessary.
11.3. Select the checkbox at the bottom of the screen to confirm the VINs are correct.
11.4. Select ‘SUBMIT ORDER.’

A. ‘UPS 3 Day Select’ is selected as the default.

D. Select the checkbox.

B. Enter the email address.

E. Select ‘SUBMIT ORDER.’

C. Enter any additional remarks.
Fig. 11, Checkout Screen
12. For any questions, submit a WSC (Warranty Support Center) inquiry. WSC can be found in OWL or on the DTNA
Portal.

Daimler Truck
North America LLC

Recall Campaign

F1011 AB
Creation Date: July 2025
Revised Date: November 2025
A Daimler Truck North America authorized service facility will remove and replace the GHG label. The Recall will take
approximately one-half hour and will be performed free of charge.
Please contact an authorized Daimler Truck North America dealer to arrange to have the Recall performed and to ensure
that parts are available at the dealership. To locate an authorized dealer, search online at
https://northamerica.daimlertruck.com/contact-us. Scroll down to “Locate a Dealer” and select the appropriate brand.
You may also confirm your vehicle’s involvement in this recall at the following URL: https://dtnadlrinfo.prd.freightliner.com:48518/VinLookup/vin-module/getVinLookupPage.
You may be liable for any progressive damage that results from your failure to complete the Recall within a reasonable
time after receiving notification.
If you do not own the vehicle that corresponds to the identification number(s), which appears on the notification, please
return the notification to the Warranty Campaigns Department with any information you can furnish that will assist us in
locating the present owner. If you have leased this vehicle, Federal law requires that you forward this notice to the lessee
within 10 days. If you are a subsequent stage manufacturer, Federal law requires that you forward this notice to your
distributors and retail outlets within five working days. For Notice to US Customers: If you have paid to have this recall
service condition corrected prior to this notice, you may be eligible to receive reimbursement. Please see the reverse side
of this notice for details.
If you have questions about this Recall Campaign, please contact the Warranty Campaigns Department at (800) 5470712, 7:00 a.m. to 4:00 p.m. Pacific Time, Monday through Friday, e-mail address [email protected]. For other conc erns, you may contact the Customer Assistance Center at (800) 3854357.
We regret any inconvenience this action may cause but feel certain you understand our interest in motor vehicle safety.
WARRANTY CAMPAIGNS DEPARTMENT
Enclosure

Daimler Truck
North America LLC

Recall Campaign

F1011 AB
Creation Date: July 2025
Revised Date: November 2025

Reimbursement to Customers for Repairs Performed Prior to Recall
If you have already paid to have this condition corrected you may be eligible to receive reimbursement.
Requests for reimbursement may include parts and labor. Reimbursement may be limited to the amount the repair would
have cost if completed by an authorized Daimler Truck North America LLC dealer. The following documentation must be
presented to your dealer for consideration for reimbursement.
Please provide original or clear copies of all receipts, invoices, and repair orders that show:
• The name and address of the person who paid for the repair
• The Vehicle Identification Number (VIN) of the vehicle that was repaired
• What problem occurred, what repair was done, when the repair was done
• Who repaired the vehicle
• The total cost of the repair expense that is being claimed
• Proof of payment for the repair (such as the front and back of a cancelled check or a credit card receipt)
Reimbursement will be made by check from your Daimler Truck North America LLC dealer.
Please speak with your Daimler Truck North America LLC authorized dealer concerning this matter.

Daimler Truck
North America LLC

Recall Campaign

F1011 AB
Creation Date: July 2025
Revised Date: November 2025

3.

Locate the GHG label.


C2/S2C applications → The label is located on the radiator fan shroud. See Fig. 1.



MT45/MT55 Chassis → The label is installed on the fan shroud, located using the measurements shown in
Fig. 2.



MBC/Front Engine Motor Homes → The label is located on the driver station. See Fig. 3.



Econic SD → The label is located on the inside of the cab on the driver’s side. See Fig. 4.

Fig. 1, GHG Label, C2/S2C

Daimler Truck
North America LLC

Recall Campaign

F1011 AB
Creation Date: July 2025
Revised Date: November 2025

A. 82 mm.

B. 81 mm.
Fig. 2, GHG Label, MT45/MT55 Chassis

Daimler Truck
North America LLC

Recall Campaign

F1011 AB
Creation Date: July 2025
Revised Date: November 2025

Fig. 3, GHG Label, MBC/Front Engine Motor Homes

Daimler Truck
North America LLC

Recall Campaign

F1011 AB
Creation Date: July 2025
Revised Date: November 2025

Fig. 4, GHG Label, Econic SD
4.

Remove the existing GHG label making sure not to leave any adhesive residue. Retain the removed label for the next
steps.

5.

If required, clean the surface with isopropyl alcohol to remove any excess adhesive. Be careful not to cause any
damage to the painted surfaces.

IMPORTANT: The Certified Emission Label Check Sheet (CELCS) is required for claim to be accepted.
6.

Print a copy of the CELCS, fill in all the required information, and attach the removed label to the CELCS. Attach a
copy of the CELCS to the campaign claim.

7.

Apply the new sticker in the same location where the old sticker was located.

8.

Clean a spot on the base label (Form WAR259), and attach a campaign completion sticker for F1011 (Form WAR260),
indicating this work has been completed.

Certified Emission Label Check Sheet
Daimler Truck North America
I

, an employee of

hereby certify the following:
I certify that the Emission Label has been removed and replaced with a new Certified Emission Label
for this serial number.
VIN:
ESN:
Qty
Remove Emission Label
Apply New Certified Emission
Label

check '√' box

1
1

Signature

Print Name

Attach pieces of old
label here:

*The dealer may make as many copies of this form as necessary*
*Attach image verification of the form and the removed label to the claim in OWL*