NHTSA ID Number: 11025442
Manufacturer Communication Number: V8718102043704_24
TSB/Document Date: 2025-11-10
Summary
GFF Requirements regardless of concern plus System flush requirement
Connection offline
Transaction No.:
Technical Service Bulletin
2043704/24
87-18-10 - A/C Compressor Replacement, GFF Required Regardless of Concern
and Flush Requirement
Condition
Applicable Vehicles
Model(s)
Year
Eng. Code
Trans. Code
VIN Range From
VIN Range To
All
2009 - 2026
All
All
All
All
Revision Table
Instance Number
Published Date
Version Number
Reason For Update
2043704/24
10/6/25
87-18-10
Update to model and model year applicability
and a NOTICE referral to use Elsa procedures
for proper cleaning of refrigerant circuit.
2043704/22
4/8/24
87-18-10
Update notice for reference to 2073537 (ID.4)
2043704/21
11/13/23
87-18-10
Update model year applicability.
2043704/1
5/25/16
V871606
Original publication.
This bulletin applies to any repair that requires replacement of the air conditioning compressor.
Technical Background
NOTICE
Any replacement of A/C compressors - regardless of the reason for failure - must include an ODIS GFF
cooling performance test plan (Function Test Log version) of the A/C system with documentation of the
recovered refrigerant volume performed and provided with the warranty claim.
•
ODIS GFF cooling performance test plan.
•
Print out of the recovered refrigerant volume.
•
Print out of the flush procedure.
NOTICE
See Repair group 87 Air Conditioning, Refrigerant Servicing, “Refrigerant Circuit, Cleaning” in Elsa to
determine if cleaning of the refrigerant circuit is necessary. All documentation is mandatory and without
exception. The documents should be submitted through the GFF paperless and WISE as these
documents are exclusively for internal use and reimbursement. See warranty section for more information
on uploading information in WISE.
Production Solution
Not applicable.
Service
1. Before replacing the A/C compressor perform the ODIS A/C Performance Test.
NOTICE
The A/C performance test is located in different locations and may be titled differently for different vehicle
car lines. Pictures below are examples only.
NOTICE
If the HV system is disabled the cooling performance test cannot be performed and separate diagnosis is
required. The HV AC compressor must have a GFF diagnosis log with completed test plans of all
compressor related faults before replacing the HV AC compressor.
Figure 1: A/C Performance test CC, Tiguan, Golf, Golf SportWagen, Jetta SportWagen, Jetta, New Beetle,
NBC, Tiguan LWB, Atlas, Atlas CrossSport, Arteon.
•
Select Guided Functions from 08 A/C heating electrical control module.
•
Select Check cooling performance from the Guided functions menu and select perform (Figure 1).
Figure 2: A/C Performance test, Passat NMS.
•
Select the Test Plan tab from 08 A/C heating electrical control module.
•
Select self-test and locate the Check cooling performance test under the following sub menus.
•
Passat: Body/ Heating Ventilation-Air Conditioning/01 Systems Capable of self-diagnosis/08 Air
Conditioning-Heating Electronics/08 Subsystems marginal condition.
2. Follow prompts and complete the test plan.
3. Test result next steps,
•
If A/C performance test returns with no malfunctions, then no repairs are needed. The system is
operating properly.
•
If A/C performance test returns a malfunction, perform diagnosis and repair the system as needed.
NOTICE
See Repair group 87 Air Conditioning, Refrigerant Servicing, “Refrigerant Circuit, Cleaning” in Elsa to
determine if cleaning of the refrigerant circuit is necessary. All documentation is mandatory and without
exception. The documents should be submitted through the GFF paperless and WISE as these
documents are exclusively for internal use and reimbursement. See warranty section for more information
on uploading information in WISE.
Warranty
NOTICE
Claim the time units accumulated from the GFF function test. Time units not to exceed a maximum of 100
TU. All documentation is mandatory and without exception and should be submitted through the GFF
paperless and WISE for reimbursement. For information on uploading documents and pictures in WISE,
go to WISE > Resource Center > Dealer Processes & Guide, select pdf file: Wise Operations Section –
Doc-IT Technical Bulletin Uploading Process Job Aid.
To determine if this procedure is covered under Warranty, always refer to the Warranty Policies and
Procedures Manual 1)
Model(s)
Year
Eng. Code
Trans. Code
VIN Range From
VIN Range To
All
2009-2026
All
All
All
All
SAGA Coding
Claim Type:
Use applicable Claim Type 1)
Damage
Service Number:
Code
8734
HST
Damage Location
--
--
0010
Causal Part: Select Labor Operation
01500060
Diagnostic Time 4)
GFF Time expenditure
01500060 = Actual GFF printout - 100 TU
max.
Road Test
01210002 = 00 TU
NO
01210004 = 00 TU
Technical Diagnosis
YES
01320000 = 00 TU max.
NO
Claim Comment: Input “As per Technical Bulletin 2043704” in comment section of Warranty Claim.
1)
Vehicle may be outside any Warranty in which case this Technical Bulletin is informational only.
2)
Code per warranty vendor code policy.
3)
Labor Time Units (TUs) are subject to change with ELSA updates.
4)
Documentation required per Warranty Policies and Procedures Manual.
Required Parts and Tools
No special parts required.
Tool Description
Tool No:
MAHLE R1234yf A/C Service Unit
VAS581005
Or
Robinair R1234yf - ROB1234YFX
Or
MAHLE RTI4608046401
Or
Ecotechnics EEAC830BVW
R1234yf Flush Kit
RTI360831840
Midtronics Battery Tester/Charger
InCharge 940 (INC-940)
or
GRX3000VAS
VAS Diagnostic Tool
VAS 6150/X & VAS 6160/X with
ODIS Service with: current online updates
Additional Information
All part and service references provided in this Technical Bulletin are subject to change and/or removal.
Always check with your Parts Dept. and Repair Manuals for the latest information.
© 2025 Volkswagen
Group of America, Inc. All rights reserved. Information contained in this document is
based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen
Group of America, Inc., its affiliated companies and its licensors.
All rights are reserved to make changes at any time without notice. No part of this document may be
reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites,
without the prior expressed written permission of the publisher.
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TSB/Document ID: V8718102043704_24
Replacement Service Bulletin Number:
MFR Communication Date: 2025-10-06
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: UNKNOWN OR OTHER
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