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NHTSA ID Number: 11025402

Manufacturer Communication Number: TSB_2077540_2

TSB/Document Date: 2025-11-08


Summary

This bulletin provides information when the rear window wiper does not turn off.


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TSB/Document ID: TSB_2077540_2

Replacement Service Bulletin Number:

MFR Communication Date: 2025-10-17

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ELECTRICAL SYSTEM

MFR Component System:

MFR Component Subsystem:


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Technical Service Bulletin

Topic 92 AG / Q6 e-tron: rear window wiper does not turn off
Market area United States 444 VolkswageneBay logo of America, Inc. (6444)
Brand AudieBay logo

Transaction No. |2077540/2

Level EH

Status Released for publishing

Release date Oct 17, 2025

New customer code

operation -> wiper arm service position

sequence incorrect

Object of complaint Complaint type Position
body attachments and installations -> wiper\washer systems -> wiper |functionality -> operation
motor -> wiper motor control module sequence incorrect
body attachments and installations -> wiper/washer system control : ay .
operation -> rear window wiping when driving in reverse functionality -> no function
body attachments and installations -> wiper/washer system control : ay .
operation -> wiper arm park position functionality -> no function — | left
body attachments and installations -> wiper/washer system control functionality -> operation right
operation -> wiper arm service position sequence incorrect g
body attachments and installations -> wiper\washer systems -> wiper |component, automotive left
arm fluids -> damaged

sane _> lide . component, automotive
body attachments and installations -> lids -> rear window latch fluids -> loose
body attachments and installations -> wiper/washer system control functionality -> operation >no

instruction <

body attachments and installations -> doors, lids operation -> rear lid
power closing

noises, vibrations -> noise

body attachments and installations -> wiper/washer system control

operation -> wiper arm park position functionality -> no function _ right
body attachments and installations -> wiper\washer systems -> wiper |component, automotive rear
arm fluids -> loose

body attachments and installations -> wiper/washer system control : ay .

operation -> wiper arm park position functionality -> no function | rear
body attachments and installations -> wiper/washer system control functionality -> operation left
operation -> wiper arm service position sequence incorrect

body attachments and installations -> wiper\washer systems -> wiper |component, automotive right
arm fluids -> loose g
New workshop code

Object of complaint Complaint type Position

motor control module

body attachments and installations -> wiper\washer systems -> wiper motor -> wiper

misfire

functionality ->

Vehicle data
Q6 e-tron

Sales types

Type

MY

Brand

Designation

Engine code

Gearbox code

Final drive code

GFB*

2025

A

*

*

*

Q6 Sportback e-tron, SQ6 Sportback e-tron

Sales types

Type

MY

Brand

Designation

Engine code

Gearbox code

Final drive code

GFN*

2025

A

*

*

*

A6 / S6 Sportback e-tron, A6 Sportback e-tron quattro

Sales types

Type

MY

Brand

Designation

Engine code

Gearbox code

Final drive code

GHA*

2025

A

*

*

*

Documents

Document name

master.xml

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Technical Service Bulletin Transaction No.: 2077540/2
92 A6 / Q6 e-tron: rear window wiper does not turn off Release date: Oct 17, 2025
Condition

REVISION HISTORY

Revision | Date Purpose

2 - Revised header (Added models)

1 04/09/2025 | Initial publication

Customer states:

The rear window wiper does not turn off.
Workshop findings:

The customer complaint can be reproduced.

Technical Background

The rear window wiper does not turn off under certain operating conditions. The following conditions must occur
within 10 ms:

¢ — Rear window wiper runs up to stop.
* — Ignition off via start/stop button.
* Switch wiper from level 1 to level 0.

* Most likely to occur when reverse parking while it is raining.

Production Solution
Production solution with cluster 3 (week 25/2025); cluster 6 (week 48/2025).

Service

Service solution: Ignition off via start/stop button. Wiper turns off as intended.

Warranty

This TSB is informational only and not applicable to any AudieBay logo Warranty.

Additional Information

All part and service references provided in this TSB (2077540) are subject to change and/or removal. Always check
with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the Repair
Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.

©2025 AudieBay logo of America, Inc. All rights reserved. The information contained in this document is based on the latest
information available at the time of printing and is subject to the copyright and other intellectual property rights of

AudieBay logo of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time
without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form
or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be
modified or reposted to other sites, without the prior expressed written permission of the publisher.

1


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