NHTSA ID Number: 11025402
Manufacturer Communication Number: TSB_2077540_2
TSB/Document Date: 2025-11-08
Summary
This bulletin provides information when the rear window wiper does not turn off.
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TSB/Document ID: TSB_2077540_2
Replacement Service Bulletin Number:
MFR Communication Date: 2025-10-17
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
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Technical Service Bulletin
Topic 92 AG / Q6 e-tron: rear window wiper does not turn off
Market area United States 444 Volkswagen
of America, Inc. (6444)
Brand Audi![]()
Transaction No. |2077540/2
Level EH
Status Released for publishing
Release date Oct 17, 2025
New customer code
operation -> wiper arm service position
sequence incorrect
Object of complaint Complaint type Position
body attachments and installations -> wiper\washer systems -> wiper |functionality -> operation
motor -> wiper motor control module sequence incorrect
body attachments and installations -> wiper/washer system control : ay .
operation -> rear window wiping when driving in reverse functionality -> no function
body attachments and installations -> wiper/washer system control : ay .
operation -> wiper arm park position functionality -> no function — | left
body attachments and installations -> wiper/washer system control functionality -> operation right
operation -> wiper arm service position sequence incorrect g
body attachments and installations -> wiper\washer systems -> wiper |component, automotive left
arm fluids -> damaged
sane _> lide . component, automotive
body attachments and installations -> lids -> rear window latch fluids -> loose
body attachments and installations -> wiper/washer system control functionality -> operation >no
instruction <
body attachments and installations -> doors, lids operation -> rear lid
power closing
noises, vibrations -> noise
body attachments and installations -> wiper/washer system control
operation -> wiper arm park position functionality -> no function _ right
body attachments and installations -> wiper\washer systems -> wiper |component, automotive rear
arm fluids -> loose
body attachments and installations -> wiper/washer system control : ay .
operation -> wiper arm park position functionality -> no function | rear
body attachments and installations -> wiper/washer system control functionality -> operation left
operation -> wiper arm service position sequence incorrect
body attachments and installations -> wiper\washer systems -> wiper |component, automotive right
arm fluids -> loose g
New workshop code
Object of complaint Complaint type Position
motor control module
body attachments and installations -> wiper\washer systems -> wiper motor -> wiper
misfire
functionality ->
Vehicle data
Q6 e-tron
Sales types
Type
MY
Brand
Designation
Engine code
Gearbox code
Final drive code
GFB*
2025
A
*
*
*
Q6 Sportback e-tron, SQ6 Sportback e-tron
Sales types
Type
MY
Brand
Designation
Engine code
Gearbox code
Final drive code
GFN*
2025
A
*
*
*
A6 / S6 Sportback e-tron, A6 Sportback e-tron quattro
Sales types
Type
MY
Brand
Designation
Engine code
Gearbox code
Final drive code
GHA*
2025
A
*
*
*
Documents
Document name
master.xml
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Technical Service Bulletin Transaction No.: 2077540/2
92 A6 / Q6 e-tron: rear window wiper does not turn off Release date: Oct 17, 2025
Condition
REVISION HISTORY
Revision | Date Purpose
2 - Revised header (Added models)
1 04/09/2025 | Initial publication
Customer states:
The rear window wiper does not turn off.
Workshop findings:
The customer complaint can be reproduced.
Technical Background
The rear window wiper does not turn off under certain operating conditions. The following conditions must occur
within 10 ms:
¢ — Rear window wiper runs up to stop.
* — Ignition off via start/stop button.
* Switch wiper from level 1 to level 0.
* Most likely to occur when reverse parking while it is raining.
Production Solution
Production solution with cluster 3 (week 25/2025); cluster 6 (week 48/2025).
Service
Service solution: Ignition off via start/stop button. Wiper turns off as intended.
Warranty
This TSB is informational only and not applicable to any Audi
Warranty.
Additional Information
All part and service references provided in this TSB (2077540) are subject to change and/or removal. Always check
with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the Repair
Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2025 Audi
of America, Inc. All rights reserved. The information contained in this document is based on the latest
information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi
of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time
without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form
or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be
modified or reposted to other sites, without the prior expressed written permission of the publisher.
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