NHTSA ID Number: 11024352
Manufacturer Communication Number: SC350_TSB
TSB/Document Date: 2025-10-17
Summary
TECHNICAL SERVICE BULLETIN: VOLUNTARY SERVICE CAMPAIGN PDW OPERATION LOGIC IMPROVEMENT (SC350) - This bulletin SC350, superseded the previously released TSB ELE400/SA629. This bulletin provides instructions for upgrading the Body Domain Controller (BDC) system on select 2026MY Sportage (NQ5a) and Sportage P/HEV (NQ5 P/HEV) vehicles listed in the table below. Due to a communication fault within the Body Domain Controller (BDC) in the subject vehicles, the Parking Distance Warning (PDW) system may operate intermittently. As a result, the PDW system may not trigger warning sounds or display visual warning indications to nearby objects when the vehicle is stopped or driven at low speeds. The upgrade addresses this issue by improving signal integrity and reducing the likelihood of communication disruptions.
GROUP
MODEL
Voluntary Service
2026MY
Campaign
Sportage (NQ5a) and
Sportage P/HEV
(NQ5 P/HEV)
NUMBER
DATE
SC350
October 2025
VOLUNTARY SERVICE CAMPAIGN
SUBJECT:
PDW OPERATION LOGIC IMPROVEMENT (SC350)
NOTICE
This bulletin SC350, superseded the previously released TSB ELE400/SA629.
This bulletin provides instructions for upgrading the Body Domain Controller (BDC) system on select 2026MY
Sportage (NQ5a) and Sportage P/HEV (NQ5 P/HEV) vehicles listed in the table below. Due to a communication
fault within the Body Domain Controller (BDC) in the subject vehicles, the Parking Distance Warning (PDW)
system may operate intermittently. As a result, the PDW system may not trigger warning sounds or display
visual warning indications to nearby objects when the vehicle is stopped or driven at low speeds. The upgrade
addresses this issue by improving signal integrity and reducing the likelihood of communication disruptions.
Follow the procedure outlined in this publication to upgrade the BDC system, which will improve
communication stability between peripheral ICs and the BDC, and reduce communication disruptions to
ensure smooth operation of the PDW feature. Refer to SST081 for software upgrade instructions using Kia
Diagnostic System (KDS) tablet and VCI-II and confirm the Upgrade Event Number/Name, ROM ID
Information, and Manual Mode passwords (if applicable) on the applicable vehicle. Before conducting the
procedure, verify that the vehicle is included in the list of affected VINs.
Model
Production Date Range
Sportage (NQ5a)
March 18, 2025 to September 11, 2025
Sportage (NQ5 P/HEV)
June 23, 2025 to September 2, 2025
NOTICE
Repair status for a VIN is provided on KDealer+ (Service → Warranty Coverage → Warranty
Coverage Inquiry → Campaign Information). Not completed Recall / Service Action reports are
available on KDealer+ (Consumer Affairs → Not Completed Recall → Recall VIN → Select Report),
which includes a list of affected vehicles.
A printed copy is for reference only; publication information can be updated at any time.
Always refer to KGIS for the latest information. After logging in kdealer.com, the newest technical
publications are listed in ‘Service Releases’ and has the latest service information that has been released.
Page 2 of 5
PDW OPERATION LOGIC IMPROVEMENT (SC350)
SUBJECT:
Refer to TSB SST081 for instructions to upgrade the ‘BDC/BCM’ system:
To correct this condition, the specified system module should be reprogrammed using KDS
as described in this bulletin in ‘Auto Mode’.
Upgrade Event Name
875.NQ5a PE, NQ5 PE (HEV) BDC Upgrade for PDW Operation Logic Improvement
Connect the negative (-) terminal to the battery as shown below.
NOTICE
Before attempting an ECU upgrade on any Kia model, make sure to first determine whether the
applicable model is equipped with an immobilizer
security system. Failure to follow proper
procedures may cause the PCM to become inoperative after the upgrade and any claims associated
with this repair may be subject to chargeback.
Printed document copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SC350 Sportage (NQ5a), Sportage P/HEV (NQ5 P/HEV) October 2025
Page 3 of 5
PDW OPERATION LOGIC IMPROVEMENT (SC350)
SUBJECT:
ROM ID Information Table:
IMPORTANT
It is recommended to ALWAYS check the Electronic Parts Catalog (EPC) to locate the ECU Part
Number respective to Auto/Manual Mode ROM IDs. DO NOT reference the parts label affixed to
the ECU.
Upgrade Event #875
Model
System
IMMO
ECU P/No.
BDC
(P/HEV)
Previous
New
954A0 DW000
954A0 DW010
954B0 DW000
NQ5a
NQ5
ROM ID
YES
954A0 CH000
954A0 CH010
954A0 CH020
954A0 CH030
954A0 CH040
954A0 CH500
954A0 CH510
954A0 CH520
954A0 CH530
954B0 CH000
954B0 CH010
954B0 CH040
954B0 CH050
954B0 CH070
954B0 CH700
954B0 CH710
1.30
1.40
1.60
1.50
To verify the vehicle is affected, be sure to check the Calibration Identification of the vehicle's ECM ROM ID
and reference the Information Table, as necessary.
Printed document copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SC350 Sportage (NQ5a), Sportage P/HEV (NQ5 P/HEV) October 2025
Page 4 of 5
PDW OPERATION LOGIC IMPROVEMENT (SC350)
SUBJECT:
Software Information:
The required software must be installed by selecting
the ‘Auto Mode’ ECU Upgrade option.
Note: In some case, the ‘Manual Mode’ installation
option may be required ONLY if the ‘Auto Mode’
function fails or is otherwise noted above.
NOTICE
If the automatic upgrade fails, turn the ignition ‘OFF’ for about 10 seconds then place it back in the
‘ON’ position to reset the control unit BEFORE performing the manual upgrade.
‘Manual Mode’ passwords.
Menu
Password
NQ5a BDC: 954A0-DW000/10, 954B0-DW000
9540
NQ5 PE (HEV) BDC: 954A0-CH000~40/500~530, 954B0-CH000/10/40/50/70/700/710
0710
UPGRADE EVENT:
Select the applicable ‘BDC/BCM’ system module and
the Event Group for the vehicle model.
•
875.NQ5a PE, NQ5 PE (HEV) BDC Upgrade
for PDW Operation Logic Improvement
Verify the affected vehicle Calibration Identification of
the applicable ECU ROM ID and reference the
Information Table on page 3 as necessary.
Printed document copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SC350 Sportage (NQ5a), Sportage P/HEV (NQ5 P/HEV) October 2025
Page 5 of 5
PDW OPERATION LOGIC IMPROVEMENT (SC350)
SUBJECT:
AFFECTED VEHICLE RANGE:
Model
Production Date Range
Sportage (NQ5a)
March 18, 2025 to September 11, 2025
Sportage P/HEV (NQ5 P/HEV)
June 23, 2025 to September 2, 2025
REQUIRED TOOL:
Tool Name
Figure
Comments
Kia Diagnostic System
KDS + VCI
(KDS)
WARRANTY INFORMATION:
N CODE: N99 C CODE: C99
Model
Claim
Type
Causal P/N
Qty.
Repair
Labor Op
Op
Replacement
Description
Code
Time
P/N
954A0
NQ5a
250A44R1
DW000
(SC350)
0
R
0.5
BDC Software
M/H
Logic Improvement
NQ5
954A0
(P/HEV)
CH000
Qty.
N/A
0
250167R1
Refer to Warranty Bulletin 2025-24 for claim submission procedures. For Substitute Transportation
policy, please refer to Service Policy and Procedures Manual (SPPM) 6.11 “Kia Substitute
Transportation”.
NOTICE
VIN inquiry data for this repair is provided for tracking purposes only. Kia retailers should reference
SC350 when accessing the KDealer+ system.
Printed document copy is for reference only; information may be updated at any time. Always refer to KGIS for the latest information.
TSB: SC350 Sportage (NQ5a), Sportage P/HEV (NQ5 P/HEV) October 2025
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TSB/Document ID: SC350_TSB
Replacement Service Bulletin Number:
MFR Communication Date: 2025-10-16
MFR Internal Campaign ID/Software Version: SC350
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
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