NHTSA ID Number: 11023693
Manufacturer Communication Number: 25-BE-020G TSB
TSB/Document Date: 2025-10-03
Summary
This bulletin provides information related to the changes introduced in the 2025 1st Navigation Map and Software Update. The changes may vary depending on vehicle type, model, and navigation system as described in this TSB.
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TSB/Document ID: 25-BE-020G TSB
Replacement Service Bulletin Number:
MFR Communication Date: 2025-09-30
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
BODY ELECTRICAL
25-BE-020G
SEPTEMBER 2025
SEE BELOW
2025 1ST NAVIGATION MAP AND SOFTWARE UPDATE
Description: This bulletin provides information related to the changes introduced in the 2025 1st
Navigation Map and Software Update. The changes may vary depending on vehicle type, model, and
navigation system as described in this TSB.
Download software via Navigation Updater (NAU) and update by USB:
• NAU website: https://update.genesis.com/US/EN/navigationUpdate
For certain models equipped with a relevant Genesis
Connected Services (GCS) package, the
software may be downloaded and applied via OTA update.
Applicable Vehicles:
2021 – 2025
All
Premium Gen6 Navigation
2022 – 2025
All
Standard Gen5 Wide Navigation
2023 – 2024
All
ccIC Navigation
2024 – 2025
All
ccIC27 Navigation
NOTICE
To avoid any potential damage to Genesis EVs, Genesis EV repairs can only be performed by EV
certified Genesis retailers.
i
•
•
•
•
•
•
Information
This update provides Map data as well as software that may add new features or remove
others, which may change the appearance of the user interface or the way it is used.
After installation, it is NOT possible to revert to the previous software version.
Certain new features, such as Connected Routing and Weather Data, require an active
Connected Services subscription to access.
If any issues are experienced while using the NAU software, or before or after installation,
please contact Hyundai Customer Care.
If updating by NAU download and USB flash drive, please use a 64 GB (or larger) USB flash
drive and format it as EXFAT before using the NAU software.
During the vehicle software installation, the vehicle must be running to keep the battery
charged.
o Do NOT change to ACC mode.
o Do NOT turn OFF the Start button/ignition switch.
o Do NOT disconnect the USB flash drive during the upgrade procedure.
Disconnecting the USB flash drive during the download/update process can lead to corrupt
files and a Map update failure.
Circulate To: General Manager, Service Manager, Parts Manager, Warranty Manager, Service
Advisors, Technicians, Body Shop Manager, Fleet Repair
Parts Information:
2021 – 2025MY
models equipped
with Premium
Gen6 Navigation
2022 – 2025MY
models equipped
with Standard
Gen5 Wide
Navigation
2023 – 2024MY
models equipped
with ccIC
Navigation
2025 1st
Navigation
Map and
Software
Update
Update can be
downloaded from
NAU or remotely
by vehicles that
support OTA.
USBs must be
supplied by
dealer.
Availability
expected after
10/06/2025
2024 – 2025MY
models equipped
with ccIC27
Navigation
Note: With the release of the 2025 1st Navigation Map and Software Update, users with vehicles that
support OTA can expect a Notification Message (NTC) to be sent to their head unit. This message is
expected to be received by the head unit on the first vehicle start, once during every seven-day cycle,
until the head unit software is updated.
TSB #: 25-BE-020G
Page 2 of 4
2025 1st Navigation Map and Software Update Key Improvement Items:
Apply Real-time Vehicle Status (MQTT) for GEN2 Connected
Car Services (CCS)
X
X
X
In-Vehicle Activation (IVA) applied for Genesis Connected
Services (GCS) enrollment via head unit and QR Code
X
X
X
X
Electric Vehicle Services (EVS) 2.0 CCS applied
(CCIC / CCIC27 applied previously)
X
X
X
2025 1st Navigation Map and Software Update Improvements:
Ignore MICOM updates newer than 2025 1st Map Update to
prevent rear view camera blockage during software update
X
Improved AVN functionality during foreground update
X
X
Display a revised notification on the AVN prior to the
application of Over-the-Air (OTA) and USB updates
X
X
X
Address lag issue when starting lap time measurements in
N mode
X
Added additional certificates to reduce SCOMO OTA
download failures
X
Address Radio presets being reset when changing User
Profiles
X
Protection logic added for app crashes on modem information
screen
X
Address SCOMO OTA updates intermittently updating only
NAVI/MAP
X
Resolve Intermittent “Bluetooth Initializing” popup message
X
Add a Charging Fliter Setting button on the Route Options
screen after setting the destination
X
X
X
Start Route Guidance without the Route Options screen
X
Changed to always display the wireless charging indicator
X
X
Add common nicknames to dummy phonebook data to guide
the call initiation scenario for cases like “Mom” and “Daddy”
X
Address phenomenon of GV70 Air Conditioner controller
automatically changing from Fahrenheit to Celsius
X
TSB #: 25-BE-020G
X
X
Page 3 of 4
2025 1st Navigation Map and Software Update Improvements (continued):
Address phenomenon where SXM Popup is continuously
shown despite “Hide” option being selected
X
Change the Phone Projection Icon Image on the Home Screen
X
X
Address behavior of programming Odometer with GDS tool
resulting in the recorded value being in kilometers
X
X
Improved AVN boot time after reset
X
TSB #: 25-BE-020G
Page 4 of 4
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