NHTSA ID Number: 11023666
Manufacturer Communication Number: CSA-046
TSB/Document Date: 2025-10-03
Summary
Daimler Truck sent letter to Tiffin Motorhomes
to send to customers. Problem stated is that certain FCCC XC chassis equipped with Mobileye Lane Tracking and alert system; the vehicle's lane tracking system fails to alert the driver of unintended lane departures if the turn signal or hazard lamps are not activated upon startup. Solution: Parameter will be updated to enable the lane tracking system. Customer is told to contact an authorized DTNA dealer to arrange to have the campaign performed.
105 Second Street NW Phone: 256-356-8661
Red Bay, Alabama 35582 ' I ‘ I F F [ N Fax: 256-356-8219
[email protected]
tiffinmotorhomes.com
MOTORHOMES
VIN:
Daimler Trucks
North America Field Service Campaign
Freightliner
Campaign # SF726
Meobileye Collision Mitigation System Update
September 29, 2025
Dear Tiffin
Motorhome Customer,
Please see the enclosed letter from Daimler Trucks
North America on behalf of Freightliner
Trucks
Division, about a technical service bulletin that is applicable for the VIN listed above. For any questions
regarding this safety recall, please contact Freightliner
’s Warranty Campaigns Department at {800) 547-
0712, 7:00 am. to 4:00 p.m. Pacific Time, Monday through Friday, or by e-mail at
[email protected].
Thank you for your attention to this matter,
Tiffin Motorhomes
Recall Department
Daimler Truck . . .
North America LLC Field Service Campaign
SF726
Creation Date: September 2025
Copy of Notice to Owners
Subject: Mobileye Collision Mitigation System Update
Daimler Truck North America LLC (DTNA), and wholly owned subsidiary, Freightliner
Custom Chassis Corporation, is
initiating Field Service Campaign SF726 to modify specific 2025-2026 FCCC XCM, XCP, XCR, and XCS model chassis
vehicles, manufactured May 29, 2024, through July 7", 2025.
Problem: Certain FCCC XC chassis equipped with Mobileye Lane Tracking and alert system; the vehicle's fane tracking
system fails to alert the driver of unintended lane departures if the turn signal or hazard lamps are not activated upon startup.
Solution: Parameter will be updated to enable the lane tracking system.
Please contact an authorized DTNA dealer to arrange to have the campaign performed. The campaign will take
approximately one hour and will be performed free of charge. To locate an authorized dealer go to
https://northamerica.daimlertruck.com/brands/support. At the bottom of the page click on the appropriate brand (shown as
an icon), and at the top of each brand’s page is an option to ‘Find a Dealer’.
This Field Service Campaign will terminate on September 30°, 2026. Please make sure the campaign is completed prior
to this date. Work completed after this date will be done at the customer's expense.
As stated in the terms of your express limited warranty, Daimler Truck North America LLC will not pay for any damage
caused by failure to properly maintain your vehicle. Daimler Truck North America LLC considers the work necessary under
this campaign to be proper maintenance and, therefore, will not pay for any damage to your vehicle caused by your failure
to have the repairs that are the subject of this campaign performed in a reasonable time.
If you have any questions, contact the Warranty Campaigns Department at (800) 547-0712, from 7 a.m. to 4 p.m. Pacific
Time, Monday through Friday, e-mail address: [email protected], or contact the Customer Assistance
Center at (800) 385-4357.
WARRANTY CAMPAIGNS DEPARTMENT
Enclosure
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TSB/Document ID: CSA-046
Replacement Service Bulletin Number:
MFR Communication Date: 2025-09-30
MFR Internal Campaign ID/Software Version: CSA-046
Communication Type: Other
NHTSA Components: UNKNOWN OR OTHER
MFR Component System:
MFR Component Subsystem:
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