NHTSA ID Number: 11023664
Manufacturer Communication Number: MYCOM_09112025-1
TSB/Document Date: 2025-10-03
Summary
My Communications for DTNA Announces NEW Extended Coverage Portfolio - Effective Monday 9-15-25
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TSB/Document ID: MYCOM_09112025-1
Replacement Service Bulletin Number:
MFR Communication Date: 2025-09-11
MFR Internal Campaign ID/Software Version:
Communication Type: Other
NHTSA Components: UNKNOWN OR OTHER
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DTNA Announces NEW Extended Coverage Portfolio - Effective Monday 9-15-25
Communication Type: General News
Date: 9/11/2025
To: US & Canada, Freightliner
and Western Star
Dealers, Principals, General Managers, F&I, Marketing
Managers, All Service Roles, Warranty Roles, Truck Sales Roles, Used Truck Roles -
The new Extended Coverage Portfolio will go into effect on Monday, September 15, 2025.
To prepare for this transition, the Online Warranty Link (OWL) and Quick Quote will be updated over the
weekend to include the new portfolio options. Please note that you may not be able to create quotes during
this time. We recommend completing any time-sensitive quoting activities before the weekend.
Please see the attached Quick Reference Guides that provide information on the new package names and
components covered within them. For more information about the new portfolio, please visit the Warranty
Page on DTNA Portal or the Extended Coverage page on Highspot.
If you have any questions, please contact your Extended Coverage Sales Manager (/content/dam/asp/
dtna-portal/announcements—-communications/20578-1-dtnax-asp-territory%20map_VAR4.pdf) (also
attached) or [email protected]
Attachments:
Medium Duty Extended
Coverage
QRG_07.14.2025.pdf
(//dtnacontent-
dtna.prd.freightliner.com/c
ontent/dam/my-
communications/aftermark
et/Medium%20Duty%20E
xtended%20Coverage%2
OQRG_07.14.2025.pdf)
Heavy Duty Extended
Coverage
QRG_07.14.2025.pdf
(//dtnacontent-
dtna.prd.freightliner.com/c
ontent/dam/my-
communications/aftermark
et/Heavy%20Duty%20Ext
ended%20Coverage%20
QRG_07.14.2025.pdf)
20578-1 -dtnax-asp-
territory map_VAR4.pdf
(//dtnacontent-
dtna.prd.freightliner.com/c
ontent/dam/my-
communications/aftermark
et/20578-1 -dinax-asp-
territory%20map_VAR4.p
df)
MEDIUM-DUTY DD5 AND DD8 ENGINES
QUICK REFERENCE GUIDE
Easily guide your customers to the right extended coverage plan.
These charts will help you quickly reference which engine
components are covered under each level of protection.
EXTENDED COVERAGE
RANGE OF COVERAGE
Extended Coverage for Medium-Duty Detroit Engine plans range from 100,000 miles (161,000 kilometers) to 300,000 miles
(483,000 kilometers). The time range is as follows: 3-7 years.
EXTENDED COVERAGE FOR MEDIUM-DUTY DETROIT ENGINES
Air Compressor, Camshaft Assembly, Cylinder Block & Head Assemblies, EGR System, Exhaust Manifold, Intake Manifold, Flywheel,
BASIC DETROIT ENGINE Front & Rear Crankshaft Seals, Fuel Injectors, Gear Train, Head Gasket, High Pressure Fuel System, Integrated Engine Brake, Oil Pump,
Rods & Bearings, Turbocharger, Water Pump
Aftertreatment Control Module (ACM), Aftertreatment Pressure/Temperature/NOX Sensors, Aftertreatment System Mounting Brackets &
Includes everythin
ULTIMATE DETROIT aa V Xie allies Clamps, DEF Pump/Metering Unit/Injection Unit, Diesel Oxidation Catalyst & Housing, Diesel Particulate Filter & Housing, Electrical
ENGINE ENGINE plus: Harness & Connectors, Engine and Aftertreatment Wiring and Sensors, Hydrocarbon Injection Valve/Metering Unit/Fuel Lines, ECM/CPC,
SCR Catalyst & Housing. Excludes: Non-Detroit Parts, DEF Tank, DEF Lines, DEF Header
For a more comprehensive list of covered components for the medium-duty engine packages, please reference the Terms of Coverage located on DTNA Portal and Highspot.
TOWING AND ROADSIDE SERVICE EXTENDED COVERAGE FOR MEDIUM-DUTY AXLES
TOWING SEPARATE PLANS AVAILABLE FOR:
Your choice of reimbursement caps is ts De all tad
occurrence. There is no limit on the number of occurrences. Detroit Rear-Drive Axle
*Unlimited mileage plans from 6 months to 7 years. Non-Detroit Front Axle
: : : : Non-Detroit Rear-Drive Axle
Pays for travel time to the covered vehicle, towing preparation performed
on the vehicle, and travel time back to the authorized repair facility. FRONT AXLES
Includes Front Axle Beam, Spindles, Kingpins and Bearings, Front-Drive Axle
Differential Assemblies, Axle Shafts and Housings.
SN SLAM A Vm at)
ROADSIDE SERVICE Includes Rear-Drive Axle Differential Assemblies, Axle Shafts and Housings.
24/ 7/365 support for many vehicle issues, including those that affect the
reliability and drivability of the vehicle.
*Not covered are subsequent towing claims from the same warrantable
failure event and trailer towing or storage.
Choose from 3-, 4-, and 5-year coverage options. Mileage limits range from
100,000 to 250,000.
Need more information? Contact your ASP Regional Sales Manager, [email protected], or visit us on DTNA Portal or Highspot.
MEDIUM-DUTY TRUCK CHASSIS
QUICK REFERENCE GUIDE
EXTENDED COVERAGE
Easily guide your Freightliner
and Western Star
customers to the right
Gaga. extended coverage plan. These charts will help you quickly reference
which truck components are covered under each level of protection.
RANGE OF COVERAGE
Extended Coverage for Medium-Duty truck chassis plans range from 100,000 miles (161,000 kilometers) to 300,000 miles
(483,000 kilometers). The time range is 3-7 years.
TRUCK CHASSIS EXTENDED COVERAGES
Customers will enjoy the flexibility of mixing any truck chassis package with additional standalone coverage options to create their own customized coverage.
For example, a customer can choose the BASIC Truck Chassis package and add on a Wiring standalone. Standalone coverages do not require the purchase of a
truck chassis package.
Air Intake System, Charge Air Cooler, Charging System/Alternator, Climate Control, Cranking System/Starter, Ignition System,
Front Suspension, Rear Suspension
Cooling System, Chassis ATS/DEF, Drive Shafts, Exhaust System, Fuel System (Tank, Lines)
Braking System, Cab & Hood, Instruments & Gauges, Steering, Supplemental Info Devices, Transfer Case Mounts, Wiring
STANDALONE COVERAGES
TOWING CLIMATE CONTROL COOLING SYSTEM STARTER/ALTERNATOR WIRING
(Add to a package or buy as a standalone) (Also available in all packages) (Also available in Enhanced & Ultimate) (Also available in all packages) (Also available in Ultimate)
Ee ap Includes complete HVAC system. Includes cooling fan, Includes starter motor, alternator Includes chassis
options (per occurrence) Excludes Dual-Parked radiator electrical harnesses
HVAC (Parksmart)
For a more comprehensive list of covered components for the Standalone and Truck Chassis packages, please reference the Terms of Coverage located on DTNA Portal.
Need more information? Contact your ASP Regional Sales Manager, [email protected] or visit us on DTNA Portal or Highspot.
DTNA/ASP-M-041
HEAVY-DUTY DD13, DD15 & DD16 ENGINES
QUICK REFERENCE GUIDE
Easily guide your customers to the right extended coverage plan. These charts will
help you quickly reference which engine components are covered under each level
of protection.
EXTENDED COVERAGE
RANGE OF COVERAGE
Extended Coverage for Heavy-Duty Detroit Engine plans range from 100,000 miles (161,000 kilometers) to 750,000 miles
(1,207,500 kilometers). The time range is 3-7 years.
EXTENDED COVERAGE FOR HEAVY-DUTY DETROIT ENGINES
Air Compressor, Camshaft Assembly, Cylinder Block & Head Assemblies, EGR System, Exhaust Manifold, Intake Manifold, Flywheel,
BASIC DETROIT ENGINE Front & Rear Crankshaft Seals, Fuel Injectors, Gear Train, Head Gasket, High Pressure Fuel System, Integrated Engine Brake, Oil Pump,
Rods & Bearings, Turbocharger, Water Pump.
ENHANCED Includes everything Aftertreatment Control Module (ACM), Aftertreatment Pressure/Temperature/NOX Sensors, DEF Pump/Metering Unit/Injection Unit,
DETROIT ENGINE in BASIC DETROIT ECM/CPC, Electrical Harness & Connectors, Engine and Aftertreatment Wiring and Sensors, Hydrocarbon Injection Valve/Metering
ENGINE plus: Unit/ Fuel Lines. Excludes: Non-Detroit Parts, DEF Tank, DEF Lines, Header Tank.
ULTIMATE Includes everything in
ENHANCED DETROIT ATS Mounting Brackets & Clamps, Diesel Oxidation Catalyst & Housing, Diesel Particulate Filter & Housing, SCR Catalyst & Housing.
>) to) Lm (11)
For a more comprehensive list of covered components for the engine packages, please reference the Terms of Coverage located on DTNA Portal or Highspot.
EXTENDED COVERAGE FOR HEAVY-DUTY AXLES
SEPARATE PLANS AVAILABLE FOR:
Detroit Front Axle
DT12° TRANSMISSION COVERAGE
ON-HIGHWAY
TRANSMISSION CLUTCH Detroit Rear-Drive Axle
’ 3 years/400,000 miles Non-Detroit Front Axle
Oe 4 years/450,000 miles Non-Detroit Rear-Drive Axle
7 years/850,000 miles Ace en tas
FRONT AXLES
Includes Front Axle Beam, Spindles, Kingpins and Bearings, Front-Drive Axle
VOCATIONAL
Vocational transmission and clutch coverages range from 3 to 7 years,
all with unlimited mileage.
Differential Assemblies, Axle Shafts and Housings.
REAR-DRIVE AXLES
Includes Rear-Drive Axle Differential Assemblies, Axle Shafts and Housings.
Transmission exclusions: Actuator, Yokes, Clutch
RS EES IA AICS BS SAS LC SISS LOL Choose from 3-, 4-, and 5-year coverage options. Mileage limits range from
100,000 to 200,000.
Need more information? Contact your ASP Regional Sales Manager, [email protected], or visit us on DTNA Portal or Highspot
HEAVY-DUTY TRUCK CHASSIS
QUICK REFERENCE GUIDE
EXTENDED COVERAGE
Easily guide your Freightliner
and Western Star
customers to the right
GTi. extended coverage plan. These charts will help you quickly reference
which truck components are covered under each level of protection.
RANGE OF COVERAGE
Extended Coverage for Heavy-Duty truck chassis plans range from 100,000 miles (161,000 kilometers) to 600,000 miles
(966,000 kilometers). The time range is 3-7 years.
TRUCK CHASSIS EXTENDED COVERAGES
Customers will enjoy the flexibility of mixing any truck chassis package with additional standalone coverage options to create their own customized coverage.
For example, a customer can choose the Basic Truck Chassis package and add on a Wiring standalone. Standalone coverages do not require the purchase of a
truck chassis package.
Air Intake System, Charge Air Cooler, Charging System/Alternator, Climate Control, Cranking System/Starter, Ignition System,
Front Suspension, Rear Suspension.
Cooling System, Chassis ATS/DEF, Drive Shafts, Exhaust System, Fuel System.
Braking System, Cab & Hood, Instruments & Gauges, Steering, Supplemental Info Devices, Transfer Case Mounts, Wiring.
STANDALONE COVERAGES
DUAL-PARKED HVAC TOWING CHASSIS ATS/DEF CLIMATE CONTROL COOLING SYSTEM STARTER/ALTERNATOR WIRING
(Add to a package or buy as (Add to a package or buy as (Also available in Enhanced (Also available in all packages) (Also available in Enhanced (Also available in all packages) (Also available in Ultimate)
a standalone) a standalone) & Ultimate) Includes complete & Ultimate) Includes starter motor, Includes chassis
Includes Dual-Parked ee cep Includes DEF tank, HVAC system. Includes cooling fan, alternator electrical harnesses
HVAC (Parksmart) APUs options (per occurrence) DEF lines, header tank Excludes Dual-Parked radiator
HVAC (Parksmart).
For a more comprehensive list of covered components for the Standalone and Truck Chassis packages, please reference the Terms of Coverage located on DTNA Portal.
Need more information? Contact your ASP Regional Sales Manager, [email protected] or visit us on DTNA Portal or Highspot.
DTNA/ASP-M-041
Wl aa ———————
@ petrorr ices
GEE ©
EXTENDED SERVICE COVERAGE
YOUR ASP REGIONAL FIELD
SALES TEAM HAS DEALER
NEEDS COVERED!
DTNA’s comprehensive extended coverages are
easier to understand and sell through the work of our
ASP Regional Sales Managers, who create customer
demand and provide dealer support. To help you, we:
¢ Use our extended coverage product expertise and
entrepreneurial spirit to help drive sales.
* Deliver training and support for dealer sales,
service, and warranty personnel.
* Collaborate with District Managers, District Service
Managers, and Daimler Truck Financial Services to
enhance the ownership experience.
From our original extended coverage program to
second-life coverages like Extended NEXT and
Extended OPTIMUM, your Regional Sales Manager is
at your service to answer questions and help ensure
you guide your customers to the right coverage plan
for their application.
Version 5- 9/23/24
- WHY CHOOSE THE 2025 CR MAX -Upgrade the latest diagnostic capabilities for all vehicles after 1996: upgrade to 49+maintenance services; 46 extra specific functions; real all systems/all control modules diagnose; over 40K+ bidirectional actuation tests for diagnosing all control moduels of cars; Powerful full OBD2 Functions; built-in ECU Coding for BMW
/ Audi
/ VW
/ RollsRoyce; Fr ee V.A.G Guide Function; Battery retistration for new battery adaptation and more. It covers all vehicle diagnostic services and some special professional vehicle maintenance servces, assists you to do home DIY vehicle maintenance or car repair as a pro technician. - NEWEST IN INNOVATION FULL OBD2 SERVICES- iCarsoft auto car diagnostic scanner compatible with CAN-FD, CR MAX can do it all-reads and clears trouble codes, ALL SYSTEM DIAGNOSIS such as engine, transmission, ABS and airbag etc. CR MAX code reader for all cars can perform I/M Readiness, Live Data, Freeze Frame, Vehicle Information, Monitor Test, On-Board Monitor, E vap System Test,O2 Sensor Test,DTC Library Lookup,etc. (Warm Tips: If you car is after 2023,please contact us for compatibility; 3. It comes with 16PIN OBD2 diagnostic adapter, please check your car diagnostic socket if it is 16pin socket, if your car is 14pin diagnostic socket please contact us for the solution.)
- 49 RESET+ 46 SERVICES- Performs: Oil Reset, EPB,SAS,Throttle, D-P - F, Battery, ABS, Injector, TPMS, Suspension, AC, Head Lamp, Body Stablity, Engine, Tramsmission, Airbag, Seat, Door-Win-Roof, Fuel Pump, Door, E-G- R.+21 NEWEST SERVICES( Need update scanner)-AdBlue, Clutch, Crankshaft, High Voltage Battery
, Cruise Control, NO xSensor, Rain Sensor, Stop And Start, Turbocharger, Head Up Display, Radar Camera, Vehicle Setup, Cyliner Misfire Check,Speedlimitassist, ControlUnitReset,OxygenSensor, Seatbelt. Extra 46+ extra services based on car brand.(Tips: Quantity of reset/ calibration fucitons are based on car system that your vehicle model has) - REVOLUTIONARY 40000+BIDIRECTIONAL ACTIVE TESTS: Upgraded CR Max scanner equip with numberous of actuational test items for covering all available vehicle control modules, no longer only do simple light test or window test like other scanners, performs hardware modules test and software control modules test for checking car units or new updated control moduels work well or not after maintenance/ repair/ re-installation/ control system updated (Example for Benz- Roller Sun Blind test; Backup Camera test ;Self-test; EPB test; Transport Mode test;Boost Pressure Positioner test; Fuel Pump test; AND MORE!!).(Warm tip: The available test items are based on control modules your car has)
- ECU CODING+ BATTERY REGISTRATION- Powerful ECU Coding service for BMW
/MINI
/RollsRoyce / Audi
/VW
/Seat/Skoda/Bentley
/Bugatti
/Lamborghini
, Improves Engine Power Performance and Optimizes Fuel Efficiency and Match New Hardware Unit to car and Customized a comfortable Driving Modes and Fixes & Updates Original Software Bug. The battery test function for checking car battery health, perform battery reset (BMS ) for replacing a damaged or aging car battery with a new one and register new battery to car ECU
- Scanner POR V2.0 with all obd2 services
- Do the scanning for engine
- Support OBDII/EOBD Ten Modes of Operation
- 【Designed for Most Mercedes-Benz
, Sprinter
and Smart from 1996-2023】As every car model of Benz has its-owned specific car system and ECUs, not all models are equipped with a complete vehicle ECU, which may cause the scanner to be unable to perform all listed reset services on some models, or even completely incompatible. Like For Sprinter
's newer models, it support diagnostic functions only, lacking support for specialized service functions.. So please tell us the car's VIN and required service before purchase for compatibility check. You may also refer to the instructions in the eighth image of the main product photos to perform your inquiry. - 【Up to 38 Reset Services】MB V3.0 2026 Version diagnostic tool performs Up to 38 maintenance services - Oil Rest , SAS, EPB, ETC, D-P-F, TPMS, ABS, Suspension, Air Conditioner, Head Lamp, Body Stability, Engine Control, Seat, Fuel Pump, Air-Filter, Engine Idle, Door, Im-mo-bilizer, Injector Coding, Transmission Control, Miscellaneous, Adblue, BMS, Cluth, Water Pump, NOxSensor, Rain/Light Sensor, Start/Stop, Radar/Camera, Cylinder Shutoff Test, Speed Limit Assist, Control Unit Reset, Oxygen Sensor, Seat Belt, Cruise Control System, Turbocharger, Crankshaft, Language Setting and etc. (Tips: Please update the software after receiving the product to obtain new service functions)
- 【OE-Level All System OBD2 Scanner】iCarsoft MB V3.0 (2026 Version) diagnostic scanner offers comprehensive OBDII services, allowing you to quickly scan all systems, including the Engine, ABS, SAS, SRS, TPMS, TCM, Fuel Pump System, ESP, EPB, EPS, Suspension, SCM, Adaptive Systems, and more. It supports functions such as reading and erasing codes, checking I/M readiness, viewing freeze frame data, performing O2 sensor tests, conducting on-board monitoring, testing the evap system, auto VIN retrieval, and reading both generic and specific codes, as well as DTCs and battery tests.
- 【Bidirectional Scan Tool】iCarsoft MB V3.0 (2026 Version) Bidirectional scanner supports activate or control a vehicle system or component, allows commanding cars’ modules and receiving info from the ECU to perform active tests on individual components, including EVAP/ABS Motor Pump/Windows/Sunroof and more, to pinpoint fault causes & resolve issues,and allows you to re-learn certain components after making repairs or replacement.
- 【Real Time Record & Graph View】iCarsoft MB V3.0 (2026 Version) can automatically record vehicle text history and identify vehicle information. Preserve real-time data information. View & Graph Live Data. Support Data Review and Print. Multi-language: English, German, Dutch, Spanish, French and so on. We promise to offer Lifetime updates (Lifetime free Update via PC), and confidence in products. We also provide 1 year warranty + extra lifetime hardware free repair if you need it in the future. We prioritize user experience & strive to meet your expectations. Please do feel free to reach out to us if you have any question or problem about the usage, our tech team will service you in time.
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