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NHTSA ID Number: 11023409

Manufacturer Communication Number: 25-ST-001G TSB

TSB/Document Date: 2025-10-01


Summary

Some vehicles may exhibit a rubbing type noise when turning the steering wheel. Follow the procedure in this TSB to inspect the source of the noise and, if necessary, replace the Steering Shaft Dust Cover.


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TSB/Document ID: 25-ST-001G TSB

Replacement Service Bulletin Number:

MFR Communication Date: 2025-09-24

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: STEERING

MFR Component System:

MFR Component Subsystem:


Previous TSB

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STEERING SYSTEM

25-ST-001G

SEPTEMBER 2025

SEE BELOW

STEERING SHAFT NOISE INSPECTION &
DUST COVER REPLACEMENT
This TSB supersedes 23-ST-004G-1 to modify the Description, Applicable Vehicles, Parts
Information, Warranty Information, and Service Procedure pages 3–5 and 8–12.
Description: Some vehicles may exhibit a rubbing type noise when turning the steering wheel. Follow
the procedure in this TSB to inspect the source of the noise and, if necessary, replace the Steering
Shaft Dust Cover.

Applicable Vehicles:
2022–2023 & 2025

GV70 (JK1)

2.5T & 3.5T

Before 06/27/2024

2024–2025

GV70 (JK1A)

2.5T & 3.5T

Before 11/01/2024

2023–2025

GV70 Electrified (JK1 EV)

EV

Before 06/27/2024

2021–2025

GV80 (JX1)

2.5T & 3.5T

Before 06/26/2024

2025

GV80 Coupe (JX1)

3.5T

Before 06/26/2024

2021–2025

G80 (RG3)

2.5T & 3.5T

Before 06/26/2024

2023–2025

G80 (RG3 EV)

EV

Before 06/26/2024

2023–2025

G90 (RS4)

3.5T

Before 06/26/2024

NOTICE
To avoid any potential damage to GenesiseBay logo EVs, GenesiseBay logo EV repairs can only be performed by EV
certified GenesiseBay logo retailers.

Circulate To: General Manager, Service Manager, Parts Manager, Warranty Manager, Service
Advisors, Technicians, Body Shop Manager, Fleet Repair

Parts Information:

GV70
(JK, JK1A)

56420-AR000FFF

GV70 Electrified
(JK1 EV)
GV80 / GV80 Coupe
(JX1)
G80
(RG3)

Kit contents:
Dust Cover
Kit

G80 Electrified
(RG3 EV)

56420-T6000FFF

MTG Bolt (2)

Dust Cap (1)

Dust Cover (1)

56420-T1000FFF

G90
(RS4)
Warranty Information:

All
GV70
(JK, JK1A)
GV70 Electrified
(JK1 EV)
G80 Electrified
(RG3 EV)

56415F05

56420F01

56420F02

0.3
M/H
0.8
M/H

56420F00

GV80 / GV80 Coupe
(JX1)
G80
(RG3)

Dust Cover Noise
Inspection

Dust Cover Noise
Inspection & Dust
Cover Kit Replacement

0.7
M/H

Refer to
WEBLTS for
applicable
part to labor
op code
combination

Q55

ZZ5

0.7
M/H

G90
(RS4)
NOTE 1: Normal warranty applies.
NOTE 2: Submit claim on Claim Entry Screen as “Warranty” type.
NOTE 3: This TSB includes repair justification photos. Refer to the latest Warranty Digital
Documentation Policy for requirements.
NOTE 4: The incident parts are subject to callback through the normal Warranty Technical Center
(WTC) parts return process. Claim is subject to debit if the part is NOT returned.
NOTE 5: If a part is found in need of replacement while performing this TSB and the affected part is
still under warranty, submit a separate claim using the same repair order. If the affected part is out of
warranty, submit a Prior Approval request for goodwill consideration prior to performing the work.
TSB #: 25-ST-001G

Page 2 of 12

Service Procedure:

NOTICE
Applying the recommended torque to all fasteners is essential to reduce potential issues from
occurring after the service procedure.

1.

Start the vehicle’s engine or put it in Ready
mode for EVs.

2.

Turn the steering wheel side to side and listen
for sound coming from the steering shaft dust
cover area.

i

Information

Refer to the videos below for examples of
steering shaft dust cover noise:

3.

https://youtu.be/jPXNQpof5Aw

https://youtu.be/mSOZyY43U1c

For G90 vehicles with E-SC, if the sound
exists, proceed to 12V Battery
Disconnection for G90 (RS4) equipped
with electric supercharger (E-SC).

For other vehicles, if the sound exists,
proceed to Dust Cover Kit Replacement
Procedure.

If the sound does NOT exist, TSB does
NOT apply.

TSB #: 25-ST-001G

Page 3 of 12

i

Information

For G90 (RS4) vehicles equipped with electric supercharger (E-SC), the 48V battery packeBay logo must
be removed to gain access to the 12V battery. Follow the procedures below to disconnect the
12V battery. Other than this exception, the rest of the procedures in this TSB apply to all models
listed, including G90 (RS4) E-SC vehicles.
1.

Center the steering wheel, front wheels pointed
straight ahead.
Record customer’s radio presets, then turn off
the ignition switch. Wait at least 3 minutes
before continuing.

i

Information

Centering the steering wheel provides a
reference point when disconnecting and
reattaching the steering universal joint.
The steering u-joint is “keyed” on both
sides, allowing only one orientation of
installation.
2.

Remove the 48V battery system assembly
(BSA) by following the procedures described in
the service manual:
• Engine Electrical System -> 48V
Battery System -> Battery System
Assembly (BSA) -> Removal and
Installation

3.

With the BSA removed, the 12V battery is
accessible. Disconnect the battery negative (-)
terminal.
Battery Negative Terminal Tightening
Torque:

4.

lb-ft

6.5

lb-in

78

N.m

8.8

Proceed to Dust Cover Kit Replacement
Procedure, step 3.

TSB #: 25-ST-001G

Page 4 of 12

1.

12


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