NHTSA ID Number: 11023350
Manufacturer Communication Number: PIT5941C
TSB/Document Date: 2025-09-26
Summary
This Preliminary information communicates a issue where the rear windshield wipers will not be in the park position and will cause the rear back glass not to open with the switch or the RKE fob. This explains how to repair that concern.
Bulletin No.: PIT5941C
Service Bulletin
Date: April, 2025
PRELIMINARY INFORMATION
Subject:
Brand:
Rear Back Glass Will Not Open With Rear Switch Or RKE
Model:
Model Year:
from
VIN:
to
from
Engine:
to
Escalade
2021-2025
All
All
All
All
Escalade
ESV
2021-2025
All
All
All
All
Suburban
2021-2025
All
All
All
All
Tahoe
2021-2025
All
All
All
All
Yukon
2021-2025
All
All
All
All
Yukon XL
2021-2025
All
All
All
All
Involved Region or Country
North America
Condition
Some customers may state that the rear back glass will not open with the rear switch or
the button on the RKE fob.
Cause
This may be due to the rear wiper arm not fully being in the park position even though the
rear wiper arm looks correct on the rear back glass.
Correction
If you experience this concern, please try the follow procedure to see if this resolves your concern:
1) Remove the rear wiper arm
2) Turn on the rear wiper switch and allow the wiper motor to cycle and then shut the rear wipers switch back to the
off position.
3) Re-install the wiper arm, and retest the rear back glass for proper operation.
4) If the concern returns again, replace rear wiper motor assembly.
Warranty Information
For vehicles repaired under the Bumper-to-Bumper coverage (Canada Base Warranty coverage), use the following
labor operation. Reference the Applicable Warranties section of Investigate Vehicle History (IVH) for coverage information.
Labor
Operation
2070300
Description
R&R Rear Wiper Arm
Copyright 2025 General Motors
. All Rights Reserved.
Labor Time
Use
Published
Labor Time.
Page 2
April, 2025
Bulletin No.: PIT5941C
Additional SI Keywords
gate, lift, lift-gate, liftgate, liftglass, lift-glass, window
Version
4
Modified
09/06/2022 - Created on.
09/12/2023 - Updated to add 2023 Model Year.
09/10/2024- Updated Model Years.
04/16/2025 - Updated Model Years.
GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these
technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper
service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a job
properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your
vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the
information.
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TSB/Document ID: PIT5941C
Replacement Service Bulletin Number:
MFR Communication Date: 2025-09-19
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: UNKNOWN OR OTHER
MFR Component System:
MFR Component Subsystem:
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