TECHNICAL SERVICE BULLETIN
Various Drivability Symptoms And/Or Illuminated MIL With Evaporative
Emissions DTCs After A Refuel Event

25-2431
12 September
2025

This bulletin supersedes 24-2199. Reason for update: update the Parts List.
Model:
Ford
2024 Edge

Engine: 2.0L EcoBoost
AWD

Markets: North American markets only
Issue: Some of the vehicles listed in the model statement above may exhibit at least one of the following conditions:
• Fuel tank not filling up beyond half-full
• Hard to start
• Stalls upon restart after refueling
• Illuminated MIL with DTCs P04F0, P0451, P0455, and/or P0496 may also be stored in the PCM.
This may be due to a disconnected fuel vapor line inside the fuel tank.
Action: For vehicles that meet all of the criteria in the Issue and Model Statements, follow the Service Procedure to
reattach the fuel tank vapor line inside the fuel tank.
Parts
Service Part
Number

Claim
Quantity

Package
Order
Quantity

Number in
Package

Description

W714265S442

2

1

4

CV6Z-9450-E

1

1

1

Exhaust Gasket

F2GZ-4682-A

3

3

1

Driveshaft To PTU Bolts/Straps

W790063S900

3

1

3

W712154S439

2

1

4

4L3Z-9276AA

1

1

1

CCPZ-3B477B

2

2

1

K2GZ-9D653A

1

1

1

W718188S439

8

2

4

CV6Z-4B416D

2

2

1

W715448S439

2

1

4

W715624S439

4

1

4

Exhaust Nut

Driveshaft To Pinion Bolts/Straps
Center Bearing Bolts
Fuel Pump And Sender Unit Ring
Axle Nut
Evaporative Emissions Canister
Wheel Bearing And Hub Retainers
Rear Halfshaft Seals
Halfshaft Retaining Clip
Caliper Bracket Support Bolt

XY-75W-QL

As Needed

As Needed

Motorcraft® Differential Rear Drive Unit Fluid

PM-4-A

As Needed

As Needed

Motorcraft® Metal Brake Parts Cleaner (Compliant With
Low Volatile Organic Compound Requirements As
Required In Some USA States)

PM-4-B

As Needed

As Needed

Motorcraft® Metal Brake Parts Cleaner (Not Compliant
With Volatile Organic Compound Requirements)

Service part numbers and "number in package" quantity may change after publication, thus also affecting the
"package order quantity". Refer to the parts catalog for the latest information.
Claim Quantity refers to the total number of individual pieces required to repair the vehicle.
Package Order Quantity refers to the amount of the service part number package(s) required to repair the vehicle.
Number In Package refers to the number of individual pieces included in a service part number package.
As Needed indicates the part is necessary but amount of the part may vary and/or is not a whole number. Parts can
be billed out as non-whole numbers, including less than 1.
Warranty Status: Eligible under provisions of New Vehicle Limited Warranty (NVLW)/Emissions Warranty/Service
Part Warranty (SPW)/Service Part New Vehicle (SPNV)/Extended Service Plan (ESP) coverage. Limits/policies/prior
approvals are not altered by a TSB. NVLW/Emissions Warranty/SPW/SPNV/ESP coverage limits are determined by
the identified causal part and verified using the OASIS part coverage tool.
Labor Times
Operation
No.

Description
2024 Edge AWD 2.0L EcoBoost: Inspect And Connect Vapor Hose Includes Time To Replace
EVAP Canister And Remove And Install Fuel Pump Sender (Do Not Use With Any Other
Labor Operations)

252431A

Time
4.9
Hrs.

Repair/Claim Coding
Causal Part:

9002

Condition Code: 01

Service Procedure
1. Remove the fuel tank assembly. Refer to the WSM, Section 310-01A > Removal and Installation > Fuel Tank.
2. Remove fuel pump and sender unit. Refer to the WSM, Section 310-10A > Removal and Installation > Fuel Pump
and Sender.
3. Inspect the inside of the tank for a disconnected fuel vapor hose. (Figures 1-2)
Figure 1

Figure 2

4. Is the hose disconnected?
(1). Yes - reattach the hose. Proceed to Step 5.
NOTE: Do not reinstall tank until the EVAP canister has been replaced.
(2). No - reassemble vehicle and refer to the WSM for normal diagnostics outside of this article. Repair is
complete.
5. Replace the EVAP canister. Refer to WSM, Section 303-13A, Removal and Installation, Evaporative Emission
Canister.

© 2025 Ford Motor Company
All rights reserved.
NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge, tools, and
equipment to do the job properly and safely. It informs these technicians of conditions that may occur on some vehicles, or provides information
that could assist in proper vehicle service. The procedures should not be performed by "do-it-yourselfers". Do not assume that a condition
described affects your car or truck. Contact a Ford or Lincoln dealership to determine whether the Bulletin applies to your vehicle. Warranty Policy
and Extended Service Plan documentation determine Warranty and/or Extended Service Plan coverage unless stated otherwise in the TSB article.
The information in this Technical Service Bulletin (TSB) was current at the time of printing. Ford Motor Company reserves the right to supersede
this information with updates. The most recent information is available through Ford Motor Company's on-line technical resources.