NHTSA ID Number: 11023096
Manufacturer Communication Number: LI35.31-P-066469
TSB/Document Date: 2025-09-11
Summary
Complaint Possible humming noises from the drivetrain in the area of the rear axle, especially during tight cornering in the lower speed range. Remedy Note: Please follow the instructions in this document. The replacement of components (other than those named for processing) is not effective. Remedy: A test drive must be performed. For accurate analysis (localization) of the noise, the "Steelman Chassis Ear" noise diagnosis kit can be used, for example. If the rear axle differential is unambiguously identified as the cause (noise source), the oil must be replaced. Observe the following: 1. Warm up the oil in the differential by means of a short test drive. 2. Drain the oil from the differential and fill it with new oil according to the parts list in the attachment. Please follow the procedure described in AR.35.31-P-0523OLC. Note: To ensure that the differential is drained as completely as possible, both rear wheels should be rotated slowly 2-3 turns while draining. Make sure that as little residual oil as possible remains in the differential. 3. Please advise the customer that in isolated cases the problem may continue to occur for another 30 to 60 miles after the oil has been replaced. If the problem is still present after the appropriate mileage: • Double check the appropriate mileage was driven. • Repeat the flushing and filling procedure a second time, make sure to properly flush all the diff fluid out • If no change after the second flush and additional mileage. replace the rear diff
Humming noises in drivetrain in area of rear axle when cornering
Topic number
LI35.31-P-066469
Version
9
Function group
35.31 - Rear axle center assembly
Date
9/10/25
Validity
Only affects other vehicles in the production period from
04/06/2017 to approx. 06/30/2017
Reason for change
Removed 167 validity. released LI35.31-P-079734 and
LI35.25-P-077385 for 167 rear differential noises
Complaint
Possible humming noises from the drivetrain in the area of the rear axle, especially during tight cornering in the lower
speed range.
Attachments
File
Description
Glc diff.mp3
Reference file (humming noises from the rear axle differential).
Mein Film.mp4
Reference file (humming noises from the rear axle differential).
Cause
Additives in rear axle differential oil
Remedy
Note:
Please follow the instructions in this document. The replacement of components (other than those named for processing) is not effective.
Remedy:
A test drive must be performed. For accurate analysis (localization) of the noise, the "Steelman Chassis Ear" noise
diagnosis kit can be used, for example.
If the rear axle differential is unambiguously identified as the cause (noise source), the oil must be replaced. Observe
the following:
1. Warm up the oil in the differential by means of a short test drive.
2. Drain the oil from the differential and fill it with new oil according to the parts list in the attachment. Please follow the
procedure described in AR.35.31-P-0523OLC.
11.09.2025 16:23
© Copyright Mercedes-Benz
AG
CCUSHWA
Page 1 / 2
Note: To ensure that the differential is drained as completely as possible, both rear wheels should be rotated slowly
2-3 turns while draining. Make sure that as little residual oil as possible remains in the differential.
3. Please advise the customer that in isolated cases the problem may continue to occur for another 30 to 60 miles after the oil has been replaced.
If the problem is still present after the appropriate mileage:
•
•
•
Double check the appropriate mileage was driven.
Repeat the flushing and filling procedure a second time, make sure to properly flush all the diff fluid out
If no change after the second flush and additional mileage. replace the rear diff
Disclaimer
NOTE: The information contained in this document is intended for use by trained, professional technicians with the
knowledge to properly and safely perform diagnosis and repairs on Mercedes-Benz
vehicles, using Mercedes-Benz![]()
approved tools and equipment. It informs service technicians about conditions that could occur in certain vehicles and
provides information that could assist in proper vehicle diagnosis, service, or repair. It does not indicate that a defect
is present in any vehicle referenced in this document nor does it imply warranty coverage. DO NOT assume that a
symptom or condition, or a described cause of a symptom or condition, affects any particular vehicle or groups of vehicles, or that a described repair applies to any particular vehicle or groups of vehicles. There can be multiple causes
resulting in the same or similar symptoms or conditions described in this document, and trained professional service
technicians must use their diagnostic skills to make evaluations on a case-by-case basis. The information contained
in this document does not guarantee warranty coverage nor does it extend the vehicle’s warranty in any way.
Symptoms
Power transmission > Noises > Humming/droning
Parts
Part number
ES1 ES2 Designation
A0019898803
09
Quantity Note
Mobilube FE Plus NG 75W-85 ca.0,80,9l
A3529970032
Screw plug
2
A0029892371
Omnifit 100H sealant (50g)
geringe
Menge
EPC
AR.35.31-P-0523OLC, only hypoid
oils as per specification MB 239.71
are to be used (A 001 989 88 03 corresponds to Mobilube FE Plus NG
75W-85)
X
See AR.35.31-P-0523OLC
Operation numbers/damage codes
Op. no.
Operation text
Time
Damage
code
Note
350000
OIL CHANGE AT REAR AXLE DIFFERENTIAL
H
35001G6
requires separate punch
009151
ROAD TEST
11.09.2025 16:23
© Copyright Mercedes-Benz
AG
separate time punch with in/out miles
CCUSHWA
Page 2 / 2
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TSB/Document ID: LI35.31-P-066469
Replacement Service Bulletin Number:
MFR Communication Date: 2025-09-10
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: POWER TRAIN
MFR Component System:
MFR Component Subsystem:
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