NHTSA ID Number: 11023019
Manufacturer Communication Number: Monroe TR 32116
TSB/Document Date: 2025-09-09
Summary
Notice requesting stop sale and return of shock
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TSB/Document ID: Monroe TR 32116
Replacement Service Bulletin Number:
MFR Communication Date: 2025-08-30
MFR Internal Campaign ID/Software Version:
Communication Type: Other
NHTSA Components: SUSPENSION
MFR Component System: Shock
MFR Component Subsystem:
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General Business - Tenneco Confidential
Product Notice
Date: August 29, 2025
Contact Number: 734-384-7898
Contact Name(s): DRiV Warranty
Products
Part Number(s): 59417GM/ 59029GM/ 59603GM/ 55609GM/ 59589GM/ 59371GM/ 59414GM
Product Name: Monroe Shock
Packaging Label Date Codes Affected: All date codes prior AH25211. (25= Year, 211= Day of the year)
Reason For Notice
Our records indicate that we shipped you the above product that does not conform to our standards. The color of
the units is blue and not yellow. This is not a safety concern.
1. Please identify inventory of part numbers 59417GM, 59029GM, 59603GM, 55609GM, 59589GM,
59371GM and 59414GM with the packaging date codes prior AH25211.
Pictures of the location of the date codes can be found below.
2. Please scrap affected units and use the affidavit form included
3. Email a copy of the completed affidavit to [email protected], referencing RGA 32116 in the subject line.
4. Credit will be issued to your account upon receipt of affidavit form.
If you have any questions, please call 734-384-7898 and speak with a Warranty CSR.
Visual Aid
Label Date Code Location Examples
Packaging Label Date Codes:
All date codes prior AH25211. (25= Year, 211= Day of the year)
General Business - Tenneco Confidential
AFFIDAVIT OF DESTRUCTION
TRC/RGA #
Customer Ref #:
Customer Name :
Customer Acct #:
DC Location and # :
We, the undersigned, certify that we personally witnessed and/or supervised the destruction of the attached
list(s) of
_____________________________
BRAND NAME
We further agree that DRiV will not be responsible for any future requests for credit on these specific sku’s at
this location.
Product has been:
Destroyed in field (if under 60 units)
Shipped to: ________________________________________________________________ for
destruction (if over 60 units) (include all contact information, including phone number)
Provide a final inventory list of the product destroyed – part number and quantity.
Destruction took place on _____/______ / 2025
At ______________________________________________________________________________
The individuals signing on behalf of the Customer and DRiV below represents that the information in this form
is accurate under penalty of perjury. Both the Customer and the individual signing on behalf of the Customer
will be liable for any damages incurred by DRiV, directly or indirectly, as a result of any inaccuracy supplied in
this form.
Signatures required: must be signed by DRiV personnel and customer
________________________________________ ________________________________________
DRiV Signature
Customer Signature
________________________________________ ________________________________________
DRiV Printed Name/Title
Customer Printed Name/Title
________________________________________ ________________________________________
Date
Date
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