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Vehicle-specific service

Topic 91 PSS myAudi app: auxiliary air conditioning starts in vehicle but negative response in app
Market area United States 444 Volkswagen of America, Inc. (6444)

Brand Audi

Transaction No. |2077207/3

Level EH

Status Released for publishing

Release date Aug 29, 2025

Vehicle data

Q6 e-tron and A6 e-tron

Sales types

Type|MY |Brand| Designation | Engine code |Gearbox code | Final drive code
GF* |2025|/A * * *

GH* |2025|A * * *

Chassis numbers

Manufacturer | Filler| Type | Filler} MY|Factory|From |To Prod from| Prod to
WA‘ * GF |* Ss |* 000001 |999999

WAU * GH |* Ss |* 000001 |999999
Documents

Document name

master.xml

ZN Connection offline

Vehicle-specific service Transaction No.: 2077207/3

91 PSS myAudi app: auxiliary air conditioning starts in vehicle but negative response in

Release date: Aug 29, 2025
app

Condition

REVISION HISTORY

Revision Date Purpose

3 - Revised header (Added A6 e-tron)

2 04/15/2025 Revised Production Solution (Added expected date for production change)
1 03/10/2025 Initial publication
Customer states:

* The auxiliary air conditioner is started via the myAudi app. However, the myAudi app displays a negative
response.

* After 1 to 2 minutes, the myAudi app also indicates that the auxiliary air conditioner is running.

* — This issue occurs intermittently.

al vodafone.de 46 45:55. 769% 2
/\,. Standktimatisierung konnte nicht x

gestartet werden

lhr Fahrzeug ist derzeit nicht erreichbar.

Bitte versuchen Sie es spater erneut.
Fehler: E:CV.PA.29 (240911135543)
Einrichtungshilfe &

x Automatische Nutzeridentifizierung

= i } | 9 4°

Translation:

Auxiliary air conditioner could not be started.
Your vehicle currently cannot be reached.
Please try again later.
Error: E:CV.PA.29

12:23 a=

Warnings and information

sti

oli Driving data

Features

> Service).

Warranty

This TSB is informational only and not applicable to any Audi Warranty.

Additional Information

All part and service references provided in this TSB (2077207) are subject to change and/or removal. Always check
with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the Repair
Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.

©2025 Audi of America, Inc. All rights reserved. The information contained in this document is based on the latest
information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time
without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form
or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be
modified or reposted to other sites, without the prior expressed written permission of the publisher.