NHTSA ID Number: 11022651
Manufacturer Communication Number: TSB_2078846_1
TSB/Document Date: 2025-09-04
Summary
This bulletin provides information when there is a yellow warning lamp (gearbox), drive system fault with event memory entry P284D00.
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Technical Service Bulletin
35 Gearbox: yellow warning lamp, drive system fault with event memory entry P284D00
United States 444 Volkswagen
of America, Inc. (6444)
[Status | Released for publishing
Release date Aug 1, 2025
Diagnostic trouble codes
Diagnostic address Diagnostic trouble code Fault symptom | Storage state
0002 - Transmission electronics | P284D00: Shift Fork "A" Unrequested Movement | static |
0002 - Transmission electronics | P284D00: Shift Fork "A" Unrequested Movement | Intermittent
New customer code
Object of complaint Complaint type [Position]
transmission -> transmission control operation -> engage gear/driving position | functionality -> cannot be
-> engaging 1st gear/driving position selected
information, navigation, communication, entertainment -> malfunction display f . .
. ; . unctionality -> activates
symbols -> transmission malfunction display
transmission -> power distribution, transmission of power -> transmission of | functionality -> partially
power -> transmission of power in transmission out of order
transmission -> transmission control operation -> engage gear/driving position | functionality -> cannot be
-> engaging 7th gear/driving position selected
Vehicle data
A5 mit DL382 und DL552 Getriebe
Sales types
aoa |
Q5 mit Getriebe DL382 und DL552
Sales types
Documents
master.xml
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Technical Service Bulletin Transaction No.: 2078846/1
35 Gearbox: yellow warning lamp, drive system fault with event memory entry Release date: Aug 1, 2025
P284D00
Condition
Customer states:
+ Warning message in instrument cluster: “Drive system: fault. Limited performance. Please contact workshop”
Workshop findings:
The following DTC (static/intermittent) and symptom code is logged in the transmission control module -J217-,
(address word 0002):
+ DTC P284D00: Shift Fork "A" Unrequested Movement (symptom: 20839)
Technical Background
Not applicable.
Production Solution
Not applicable.
Service
This bulletin may apply to vehicles still within the new model launch repair authorization period!
- For vehicles still in the launch phase, the workshop must create a case with the Technical Assistance
Center (TAC) per the repair authorization. Reference this TSB number in the first line of the TAC case.
+ Please read out all transmission measured values from 0002 and upload them to GFF paperless.
+ Switch off the ignition so that the instrument cluster and the transmission position display on the selector lever
turn off.
+ Then wait three minutes without operating the vehicle; for example, do not open any of the doors and do not
use the MMI.
+ Wait for 3 minutes and then use Guided Fault Finding to work through the test plan for event memory entry
P284D00.
If Guided Fault Finding cannot determine a cause for the fault, perform the following routine to improve
shift quality:
+ Select the following: Guided Function -> 0002 - Analysis functions transmission -> 2- Calibration of Gear
Position Distance Sensors -G487- to -G490- as control measurement.
+ Repeat calibration of the gear position sensors 10x.
Warranty
Claim Type: + Ifthe vehicle is outside of any warranty, this Technical Service Bulletin is
informational only.
Damage Code: 0010
Labor Operations: GFF / Guided Functions 0150 0010 |See SRT with
associated
operations
GFF / Guided Functions 0150 0060 |See SRT with
associated
operations
Claim Comment: As per TSB 2078831/1
All warranty claims submitted for payment must be in accordance with the Audi
Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi
Warranty.
Additional Information
All part and service references provided in this TSB (2078831) are subject to change and/or removal. Always check
with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the Repair
Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2025 Audi
of America, Inc. All rights reserved. The information contained in this document is based on the latest
information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi
of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time
without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form
or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be
modified or reposted to other sites, without the prior expressed written permission of the publisher.
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TSB/Document ID: TSB_2078846_1
Replacement Service Bulletin Number:
MFR Communication Date: 2025-08-01
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: POWER TRAIN
MFR Component System:
MFR Component Subsystem:
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