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NHTSA ID Number: 11022621

Manufacturer Communication Number: 09-031-25

TSB/Document Date: 2025-09-04


Summary

While driving on gravel or dusty roads, dust accumulates at the lower inner edge of the door garnish. When the rear door is opened, the dust may be blown up and enter the cabin, adhering to the seats and the floor. This is caused by a large gap at the lower part of the boundary between the rear door and the front door, and air containing dust and/or sand is sucked up into the gap, accumulating at the lower edge of the rear door garnish while driving. To eliminate this concern, a mass production change is under study.


BULLETIN NOTES
APPLICABLE MODEL(S)/VINS
2024-2026 CX-90
2025-2026 CX-70
DESCRIPTION
While driving on gravel or dusty roads, dust accumulates at the lower inner edge of the door garnish. When the rear door
is opened, the dust may be blown up and enter the cabin, adhering to the seats and the floor. This is caused by a large
gap at the lower part of the boundary between the rear door and the front door, and air containing dust and/or sand is
sucked up into the gap, accumulating at the lower edge of the rear door garnish while driving. To eliminate this concern,
a mass production change is under study.
Customers having this concern should have their vehicle repaired using the following repair procedure.
NOTE: This repair procedure is an interim countermeasure. After a mass production change is implemented, the repair
procedure will be updated.
REPAIR PROCEDURE
To assist with the steps outlined below, please refer to the following training video:
Training video

1. Verify the customer concern.
2. Attach the protectors (urethane pads, deflectors and protectors) to both sides of the designated locations according to
the following steps.
NOTE: The following figures show the right side. The left side is symmetrical.
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• Front Door Garnish:
Parts Name

No.

Q'ty

Note

Deflector

10

1

One side, same for left and r
ight sides

Fastener

15

2

One side, same for left and r
ight sides

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1a. Clean and degrease the deflector's attachment surface of the door.

1b. Position the deflector (10) as shown in the figure.
NOTE: Deflector (10) is the same for left/right sides.

1c. Drill two 0.24 in (6 mm) diameter holes in the door at the positions of the holes for the fasteners as shown in
the following figure of step 1d.

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1d. Fasten the deflector at the door with the fasteners (15) (Qty: 2 (per side, 4 total)).

• Rear Door Fender Arch Garnish:
Parts Name

No.

Q'ty

Note

Urethane Pad

11-14

1 each

One side, Same for left and
right sides.

Urethane Pad

5

1

Right side

Urethane Pad

3

1

Right side

Urethane Pad

6

1

Left side

Urethane Pad

4

1

Left side

2a. Remove the rear door fender arch garnish by removing the 3 fasteners as shown in the figures.

Remove the fastener.
(1 piece)

Remove the garnish from the lower to
the upper side.

Removal completed

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2b. Attach the urethane pads (11-14) to the rear door fender arch garnish as shown in the figures.
NOTE: Before attaching the pads, clean and degrease the attachment surface of the garnish.
Urethane Pad:

Attachment Location:
Avoiding the protrusion of (A) and (B), attach the urethane
pad (11-14).

Attachment Cross Section:
Attach the urethane pad so that it wraps around the edge
of the garnish.

Urethane Pads (11-14) attachment completed (on rear door fender arch garnish)

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2c. Attach the urethane pad (5) to the rear bottom corner of the rear door as shown in the figures.
NOTE: Before attaching the pads, clean and degrease the attachment surface of the garnish.

(5) Urethane Pad (for right side)

Attachment completed

Detail of A (Positioning)
(B) Align the pad with the body panel.
(C) Align the pad with the garnish.
(D) The pad slightly protrudes from the edge of the garnish
.

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2d. Install the rear door fender arch garnish with the urethane pads attached in reverse order of the removal.

Detail of A
After installation of the rear door fender arch garnish
(B) Rear door fender arch garnish
(5) Urethane Pad

Installation completed

2e. Attach the urethane pad (3) to the lower edge of the fender arch garnish as shown in the figures.
NOTE: Before the attachment, clean and degrease the attachment surface of the garnish.

(3) Urethane Pad
(for right side)

Attachment Location

Detail of A
Align the edge of the urethane pad (3) with the rear
door fender arch garnish as shown in the figure.

• Rear Door Lower Garnish:
Description
Protector

No.

Q'ty

Note

9

1

One side, same for left and r
ight sides

Page 7 of 16

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3a. Clean and degrease the protector's attachment surface of the rear door lower garnish.
3b. Attach the protector (9) to the rear door lower garnish as shown in the figures.

(9) Protector

(A) Tape

Attachment Location
(on rear door lower garnish)

Page 8 of 16

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Attachment Location

Section F-F
(9) Protector
(E) Curve End of Rear Door Lower Garnish

Detail of B
(C) Rear Door Fender Arch Garnish
(D) Edge of Urethane Pad (5)
(E) Curve End of Rear Door Lower Garnish
(3) Urethane Pad (step 2e)
(5) Urethane Pad (step 2d)
(9) Protector: Apply it from (D) along with (E)

Detail of B

: Vehicle Outside

Page 9 of 16

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• Rear Fender Arch Weatherstrip:
Description

No.

Q'ty

Note

Urethane pads

1

1

Right side

Urethane pads

2

1

Left side

Urethane pads

7

1

Right side

Urethane pads

8

1

Left side

4a. Partially peel back the weatherstrip, pull out the three fasteners from the bottom that fasten the rear fender
arch weatherstrip, and then partially remove the weatherstrip.

Partially peel back the weatherstrip (A)

Pull out the three fasteners (B) from th
Partially remove the weatherstrip (A)
e bottom

4b. Remove the cover (A) and remove the screws (B) (2 pieces) that fasten the stone guard deflector (C).

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After removing the screws, lift the stone guard deflector (C).
NOTE: DO NOT remove the stone guard deflector (C).

Page 11 of 16

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4c. Lift the stone guard deflector, and then attach the urethane pad (1) as shown in the figures.
NOTE: Before the attachment, clean and degrease the attachment surface.

(1) Urethane Pad
(for right side)

Align the urethane pad (1) with the back edge of the rear d
oor lower garnish (A).

Attachment completed

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4d. Install the stone guard deflector (A), the screws, the cover (B) and the weatherstrip (C) in reverse order of
removal.

After the attachment has been completed, the urethane pad (1) and the stone guard deflector (A) will overlap.
4e. Lift the weatherstrip (A) and attach the urethane pad (7) as shown in the figures.

(7) Urethane Pad
(for right side)

Positioning of urethane pad (7)

Page 13 of 16

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Attachment completed
(A) Weatherstrip
(7) Urethane Pad
(1) Urethane Pad (step 4c)
3. Verify the repair.
PARTS INFORMATION
Parts Number

Description

Qty.

Notes

KMY6-51-PV0

Deflector (R), Stone G

1

Protector Set (Total 24 pieces)

Detail of the Protector Set
No.

Description

Q'ty

Note

(1)

Urethane Pad

1

Right side

(2)

Urethane Pad

1

Left side

(3)

Urethane Pad

1

Right side

(4)

Urethane Pad

1

Left side

(5)

Urethane Pad

1

Right side

(6)

Urethane Pad

1

Left side

(7)

Urethane Pad

1

Right side
Page 14 of 16

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(8)

Urethane Pad

1

Left side

(9)

Protector

2

Same for left and right side

(10)

Deflector

2

Same for left and right side

(11)

Urethane Pad

2

Same for left and right side

(12)

Urethane Pad

2

Same for left and right side

(13)

Urethane Pad

2

Same for left and right side

(14)

Urethane Pad

2

Same for left and right side

(15)

Fastener

4

Same for left and right side

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WARRANTY INFORMATION
NOTE:
• This warranty information applies only to verified customer complaints on vehicles eligible for warranty repair.
• This repair will be covered under MazdaeBay logo’s New Vehicle Limited Warranty term.
• Additional diagnostic time cannot be claimed for this repair.
Warranty Type

A

Symptom Code

98

Damage Code

93

Part Number Main Cause
Quantity
Operation Number / Labor Hours:

7777-SP-Z19
0
XXX28XRX / 1.0 Hrs.

NOTE: Claim the protector set as related parts.

Page 16 of 16

08/07/2025 04:47 PM tlawrenc

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TSB/Document ID: 09-031-25

Replacement Service Bulletin Number:

MFR Communication Date: 2025-08-05

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: STRUCTURE:BODY

MFR Component System:

MFR Component Subsystem: Rear Door


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