Technical Service Bulletin (TSB)
DXR USB Update to v1.4.160 For MIM Radio
REFERENCE:

TSB: 08-191-25 REV. A
GROUP: 08 - Electrical

Date:

August 27, 2025

VEHICLES
AFFECTED:

2024 (LB) Dodge Charger
**This bulletin applies to vehicles equipped with a:
● Drive eXperience Recorder (Sales Code JFC).
● Drive eXperience Recorder Prep (Sales Code JGB).
● Uconnect 5 Nav W 12.3" Display (USA) (Sales Code UBX).
● Uconnect 5 Nav W 12.3" Display (CAN) (Sales Code UEX).**

REVISION: 08-191-25

MARKET APPLICABILITY:
NA

MEA

SA

IAP

EE

CH

NOTE: This bulletin applies
to the North America
market.

CUSTOMER
SYMPTOM:

Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must
exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):
● B023C-49 - Dashcam Module 1-Internal Electronic Failure.
● U115C-00 - Lost Communication With ETM.
The customer may describe the following:
● Blinking odometer (remains accurate).

CAUSE:

Radio software

This bulletin supersedes Technical Service Bulletin (TSB) 08-191-25, date of issue June 13, 2025,
which should be removed from your files. All revisions are highlighted with **asterisks** and include
an updated sales codes and removing a sales code not highlighted with asterisks.
REPAIR SUMMARY:
This bulletin involves inspecting and if required, updating the radio software level to 1.4.160.
CLAIMS DATA:

Labor Operation No:
18-20-02-90

18-20-02-91

Failure Code

Labor Description
Radio, Software - Create
USB Jump Drive from
Uconnect Website
(0 - Introduction)
Radio - Inspect Software
Level and Perform
Software Update
(0 - Introduction)
CC

Skill Category
6 - Electrical and Body
Systems

Labor Time
0.2 Hrs.

6 - Electrical and Body
Systems

0.2 Hrs.

Customer Concern

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The dealer must use failure code CC with this Technical Service Bulletin.
● If the customer’s concern matches the SYMPTOM identified in the Technical Service Bulletin, failure code
CC is to be used.
● When utilizing this failure code, the 3C’s (customer’s concern, cause and correction) must be provided for
processing Technical Service Bulletin flash/reprogramming conditions.
DIAGNOSIS:
Using a Scan Tool (wiTECH) with the appropriate Diagnostic Procedures available in DealerCONNECT/
Service Library, verify all related systems are functioning as designed. If Diagnostic Trouble Codes (DTCs) or
symptom conditions, other than the ones listed above are present, record the issues on the repair order and
repair as necessary before proceeding further with this bulletin.
If the customer describes any of the symptoms listed above in the customer symptom section, perform the
Repair Procedure.
SPECIAL TOOLS/EQUIPMENT:

Description
wiTECH or Equivalent

Ref. No.
–

Notes
–

REPAIR PROCEDURE:
NOTE: Install a battery charger to ensure battery voltage does not drop below 13.2 volts. Do not allow
the charging voltage to climb above 13.5 volts during the update process.
NOTE: If this update process is interrupted/aborted, the update should be restarted.
1. Reprogram the MIM with the latest software. If issues arise when flashing a module using the wiTECH
Diagnostic Application, please submit a ticket to the Helpdesk. The helpdesk can be found within the Help
menu.
2. Check if the radio software has been updated.
3. Turn on the radio.
4. Open Apps/Categories Fig. 1.

Fig. 1

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Z08 FSAR-TSB-6264
Apps

5. Locate the DXR tile and select it Fig. 2.

Fig. 2
DXR
6. If the disclaimer pops up, accept it Fig. 3.

Fig. 3
Disclaimer
7. Click the Settings button to open the settings menu Fig. 4.

Fig. 4
Settings
8. Click on Software Information Fig. 5.

Fig. 5
Software Information
9. Check if the software version is above 1.4.160 Fig. 6.

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-4Fig. 6
Version

10. Was the radio software at or above 1.4.160?
● YES >>> This bulletin does not apply.
● NO >>> Proceed to Step 11.
11. Has a 2 GB USB flash drive been created?
● YES >>> Proceed to Step 21.
● NO >>> Proceed to Step 12.
12. Perform the following steps to format the USB flash drive Fig. 7.
●
●
●
●

Select “exFAT” format.
Select “Default allocation size” under Allocation Unit Size.
Select “Quick Format” under Format Options.
Click “Start”.

Fig. 7
Formatting The USB Flash Drive
13. Go to DealerCONNECT>Service>Uconnect Command Center>Uconnect>More Information >Dealer
software downloads to download the files.
NOTE: If the software cannot be downloaded, make sure you have proper security access. If not,
have the Service Manager or Shop Foreman download the software update.
14. Use a blank USB flash drive with at least 2 GB of space. Follow the on-screen instructions to download the
software files.
15. Download the software update file to your local PC's desktop. Make sure to select the “WINDOWS” radial
button for all downloads Fig. 8.

Fig. 8

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Z08 FSAR-TSB-6264

WINDOWS Download Steps
16. Download the radio SW from DealerConnect to a blank USB flash drive. The USB flash drive should be at
least 2 GB and formatted to exFAT.
17. Unzip the folder/file and move all the contents to the root directory of the USB.
18. Once the file is extracted to the USB flash drive flash drive, it is recommended to label the USB flash drive
with the bulletin number and proper radio Sales Codes.
CAUTION!
Eject the USB flash drive properly from your PC. Failure to eject the USB flash drive properly may
result in an improper file byte size and cause the update to not fully download.
19. Perform the following steps to properly eject the USB flash drive Fig. 9:
a. Right click on the location of the USB flash drive.
b. Click “Eject” to avoid data corruption.
c. Remove the USB flash drive from the PC.

Fig. 9
Ejecting The USB Flash Drive
20. Shut off all remaining accessories for the duration of the update (flashers, climate controls, etc.).
21. Wait for the radio to fully power on and initialize. Ensure all splash, partner logo, animation, disclaimer and
main screens have loaded, before starting the software update.
NOTE: The engine must be running and radio powered on during the update. Failure to do so may
result in the radio not being updated and create connectivity issues. DO NOT remove the
USB flash drive during the update.

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22. Start the vehicle and insert the USB flash drive into the DXR USB port Fig. 10.

Fig. 10
DXR USB
23. Turn on the radio.
24. Open Apps/Categories Fig. 11.

Fig. 11
Apps
25. Locate the DXR tile and select it Fig. 12.

Fig. 12
DXR

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Z08 FSAR-TSB-6264

CAUTION!
Ensure no other device is plugged into any of the USB ports while performing this update. If other
devices are connected to the USB ports during the update, it may cause failure of files to be
loaded. Failure to do so may cause the radio to need replacement.
26. If the disclaimer pops up, accept it Fig. 13.

Fig. 13
Disclaimer
27. Click the Settings button to open the settings menu Fig. 14.

Fig. 14
Settings
28. Click on Firmware Update Fig. 15.

Fig. 15
Firmware Update
29. Click on Update Fig. 16.

Fig. 16
Update

30. The update will take approximately 2-3 minutes Fig. 17.

Fig. 17
Update In Progress Screen
31. This message will be displayed when the update is complete Fig. 18.

Fig. 18
Software Updated Screen
32. Remove the USB flash drive from the USB port.
33. Check MIM part number. If not 68612087AG, use wiTECH tool to flash the MIM with the downloaded .efd
file. Verify part number has updated to 68612087AG.
34. Using WiTECH, clear all DTCs that may have been set in any module due to reprogramming.
POLICY:
Reimbursable within the provisions of the warranty.
This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may be reproduced, stored in a retrieval system, or
transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.