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NHTSA ID Number: 11022542

Manufacturer Communication Number: QR-209

TSB/Document Date: 2025-09-04


Summary

Document advises customers, OEM partners, and field service agents that Furrion Air Conditioners are impacted by a federally mandated refrigerant transition. LipperteBay logo/Furrion has phased out production of systems using R410A and transitioned to producing R32 refrigerant systems.


_ _ REPLACING AN AC UNIT (410A REFRIGERANT)
- URRION WITH AC UNIT (R32 REFRIGERANT)

COMFORT

Purpose

This document is to advise customers, OEM partners, and field service agents that Furrion Air Conditioners
are impacted by a federally-mandated refrigerant transition. Following federally-mandated restrictions,
LipperteBay logo/Furrion has phased out production of systems using R410A and transitioned to producing R32
refrigerant systems. When replacing components, special attention needs to be given to ensure only

compatible components are installed.

Read and understand this document in its entirety. Replacing components within a system that
are not compatible with one another may result in loss of functionality, property damage, and/or
personal injury.

Safety

NOTE: Furrion R32 rooftop units are only compatible (when using conversion kits) to other brands of
controllers and thermostats which are also rated for use with R32 refrigerant. LipperteBay logo/Furrion is not

responsible for determining the compatibility of controllers and thermostats which are not provided
by LipperteBay logo/Furrion.

Affected Models

R410A Model R410A Part R32 Model R32 Part
Number Number Number Number

FACR13HESA-BL 2021130013 FACR13HESA2-BL | 2023137136 13.5K Rooftop Unit
FACR13HESA-PS 2021132276 FACR13HESA2-PS | 2023137137 i 13.5K Rooftop Unit
FACR15HESA-BL 2021130010 FACR15HESA2-BL | 2023137138 15K Rooftop Unit
FACR15HESA-PS 2021130009 FACR15HESA2-PS | 2023137139 i 15K Rooftop Unit
FACR13LPSA-PS 2022120381 FACR13LPSA2-PS | 2024031596 i Low-Profile 13K Model

Description

Procedure

When replacing components within an air conditioning system (including roof top units, controllers, and
thermostats) be sure to examine the label currently installed on the roof top unit (Fig. 1) to determine the
type of refrigerant used within the system.

se -URRION Model: FACRISLPSA2-PS

LipperteBay logo No.: 2024031597
FIIRRION CHILL 15K RVROOF AIR SOONER:

Pow 115V-/60HZ/1PA Indoor Fan Motor: '40 HP Fi 4
Cooling Capacity (Btu/h): 15,000 Outdoor Fan Motor: /sHP cle Ox iA.
' _ Heating Capacity (Btu/h): 15,000 © MIN. CIR. AMPS 15.4 AMPS
Fe colina input powsr(W): 1,525 MAX.CIR.PROTECTION 20 AMPS.
Type of \ ee naan ):1800 Degree of Protection (Outside IP): |P24
. Refrigerant Fs2(or)-712
refrigeran t = a Z.. eee, Maximum allowable pressure:

=a" A-10.7A High-6O09PSIG Low-236PSIG 264971 ed Fe
Ve eee es IN (
' is jon! 1. MADE IN CHINA 7
re “Unit1009-1011, Millennium City2, 378 Kwun Tong Road, Kwun Tong, Hong Kong AX WARNING:

Cancer -www.P65Warnings.ca.gov
5 =

Rev: 08.21.2025 CCD-0010279

_ _ REPLACING AN AC UNIT (410A REFRIGERANT)
- URRION WITH AC UNIT (R32 REFRIGERANT)

COMFORT

Due to similarities in the appearances of existing products used in A/C systems, components can easily be
mismatched creating compatibility and operational concerns. This can occur while servicing an existing
R410A A/C system or during installation of a new R32 A/C system. When servicing or replacing A/C
components, it is essential to verify all parts are rated for compatibility with one another and also rated for
the specific refrigerant in use within the system.

Components rated for R410A may never be used with a rooftop unit that utilizes R32 Refrigerant.

R32 components are designed to be compatible with existing R410A refrigerant systems, however, the
controller and the thermostat must both be of the same version as the refrigerant system.
+ Example: an R32 controller requires an R32 thermostat.

Controllers and Thermostats must be of the same rating to be compatible.
+ Example: A controller from an R410A system may be replaced with R32 rated controller, but when doing

so the thermostat must also be replaced with an R32 rated thermostat for proper compatibility and
operation of the A/C system.

R32 controllers must be mated with R32 thermostats.
R410A controllers are only compatible with R410A thermostats.

When replacing the rooftop A/C unit in an R410A system with an R32 rooftop A/C unit, the controller and
the thermostat MUST ALSO be replaced with R32-rated components.

LipperteBay logo/Furrion is not responsible for determining the compatibility of controllers and thermostats which
are not provided by LipperteBay logo/Furrion.

For detailed component compatibility follow this link: https://www.lippert.com/rv-camping/collections/
furrion-rv-air-conditioners/compatibility.

Asa supplier of a broad array of highly-engineered components in the recreation and transportation product markets, safety, education and customer satisfaction are
our primary concerns. Should you have any questions, please do not hesitate to contact us at 432-LIPPERTeBay logo (432-547-7378) or by email at [email protected].
Self-help tips, technical documents, product videos and a training class schedule are available at lippert.com or by downloading the LippertNOW app.

Rev: 08.21.2025 Page 2 CCD-0010279

1

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TSB/Document ID: QR-209

Replacement Service Bulletin Number:

MFR Communication Date: 2025-08-20

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: UNKNOWN OR OTHER

MFR Component System:

MFR Component Subsystem:


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