E311: PACCAR MX-13 EPA2017 Prognostic Repair -
Camshaft

7 Edit © Clone
Number
£311
Description
PACCAR MX-13 EPA2017 Prognostic Repair - Camshaft
Subject
PACCAR MX-13 EPA2017 Prognostic Repair - Camshaft
Date
4/5/2024
Revision
08/18/2025 Condition, Chassis Affected, and Warranty sections updated with the following verbiage “E311
must be flagged and open in Service Information Record (SIR) at the time of RO open date to qualify.” Also,
“Through Standard Warranty or any applicable active Extended Warranty” verbiage was removed from
Warranty section.
02/24/2025 Chassis list updated.
11/18/2024 Take off parts disposition has been changed from "Ship take-off parts to PACCAR Technical
Center" to “Destroy take-off parts 30 days after claim is paid".
05/10/2024 SRT codes B24-08C/D/E/F/G/H added to the “Warranty” section table. “Procedure” section now
includes oil filter inspection process. For information, webcast link "PACCAR Powertrain Prognostics Webcast"
has been added to the “Procedure” section.
05/07/2024 Chassis list updated.
Condition
E311 must be flagged and open in Service Information Record (SIR) at the time of RO open date to qualify.
PACCAR will proactively contact the customers with the chassis identified in this campaign and coordinate with
dealers to schedule the repair based on part and dealer availability. If a truck is in your shop and it is flagged

in SIR, please proceed with this repair. We also welcome dealers to proactively contact customers based on the
list updated regularly in SIR.
Chassis Affected
Chassis equipped with PACCAR EPA2017 MX-13 EMY2017-2021 identified through the use of prognostics.
E311 must be flagged and open in Service Information Record (SIR) at the time of RO open date to qualify.
Action
Campaign
The chassis list will be updated periodically based on prognostics data. PACCAR will identify chassis,
contact customer, and load chassis to PRWS and SIR.
1. In Service Management, select Campaign E311 to add it to the case. If the unit is released back into
service without performing the repair, make sure to also release the Campaign in Service Management.
2. If you are not using Service Management to start repair orders, review SIR for “Complete” or “In
Process" next to the E311 campaign code prior to performing this repair.
3. Follow repair process in "Procedures" section.
Warranty
The chassis list will be updated periodically based on prognostics data. PACCAR will identify chassis,
contact customer, and load chassis to PRWS and SIR.
£311 must be flagged and open in Service Information Record (SIR) at the time of RO open date to qualify.
Kenworth will pay for parts at dealer net plus applicable mark-up and labor:
Recommended Repair quick claim codes listed below are editable. After selecting, click the gear icon to add
Parts/Labor/Misc.
For EMY2017-2021 PACCAR MX-13 engines in chassis built prior to 4/19/2019, use editable Quick Claim
E311A.
For EMY2019-2021 PACCAR MX-13 engines in chassis built on or after to 4/20/2019, use editable Quick

Claim E311B.
File an additional claim for extraordinary circumstances. A quick claim for standard labor must be filed first.
Take off parts disposition: Destroy take-off parts 30 days after claim is paid.
PRWS CLAIM CODING
Campaign |E311 Campaign Field Repair
Code: Type
Claim Engine Repair Type Proactive
Category:
Customer |169 CausalCode |44
Concern
Code
Corrective [03 Responsibility |Camp
Action Code:
Code
Failure 045-008- | Causal Part 2245295
Location 098
Supplier PCARPTC |SRT Code B24-08C
Code 25.5 labor
hours
T680 chassis
Camshaft
R&R
(Includes
battery
disconnect,
bumper
removal and
oil filter
inspection).
B24-08D
25.4 labor
hours
For Non-
T680 chassis
Camshaft
R&R
(Includes

battery
disconnect
and Oil filter
inspection).
B24-08E
27.6 labor
hours
For T680
chassis
Camshaft
R&R
(Includes
battery
disconnect,
bumper
removal and
Valve train
noise,
excessive
valve lash
diagnostic
tree).
B24-08F
27.5 labor
hours
For Non-
T680 chassis
Camshaft
R&R
(Includes
battery
disconnect
and Valve
train noise,
excessive
valve lash
diagnostic
tree).
B24-08G
2.6 labor
hours
For T680
chassis
Camshaft
R&R
(Includes
battery
disconnect,
bumper

removal and
Valve train
noise,
excessive
valve lash
diagnostic
tree).
B24-08H
2.5 labor
hours
For Non-
T680 chassis
Camshaft
R&R
(Includes
battery
disconnect
and Valve
train noise,
excessive
valve lash
diagnostic
tree).
Parts
Parts are available from PACCAR Parts.
The parts list below is not exhaustive. Please refer to RMI to determine if additional parts are required.
. Part ee
Quantity
Camshaft Replacement Kit, MX-
fh —_fpsacorree 13, EPA17
11 [2111441PE[Oil Pan Gasket, MX-13, EPA17
[1 [2245295PE[Camshaft, MX-13, EPA17
Procedure
Please follow your dealership's safety procedures and precautions to ensure the vehicle can be safely
repaired and maintained. Read all steps before beginning.
Information:
An overview on the power, process, and implementation of prognostics on MX Engines can be found on our
Kenworth Dealer Training website. Click on this link and log in to be directed to the PACCAR Powertrain

Prognostics Webcast.
Procedure:
1. On PACCAR.net, open RMI and enter the VIN to get chassis specific repair instructions.
2. Search for diagnostic procedure: "Valve train noise, excessive valve lash, and/or excessive wear metals in
oil pan or oil filter.”
3. Perform step one of procedure - remove and inspect the oil filter for metal debris to determine if the
camshaft has experienced significant wear:
a. Remove oil filter.
b. Use a box knife to cut filter media from filter housing.
c. Fold filter media so pleats are stacked on top of each other.
d. Place folded filter media into a vice and squeeze out excess oil.
e. Spread out filter media onto a clean work surface and inspect for metal debris.
i. If no metal debris is found, replace camshaft per RMI procedures (in RMI search “Replace
including tappets camshaft, engine (Basic assembly)."
ii. If metal debris is found, complete the remaining steps in the “Valve train noise, excessive
valve lash, and/or excessive wear metals in oil pan or oil filter” diagnostic procedure.
Links
Chassis List
PACCAR Powertrain Prognostics Webcast.
Authored by: JK