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NHTSA ID Number: 11022492

Manufacturer Communication Number: 25PBE

TSB/Document Date: 2025-09-03


Summary

Parts and repair procedures are now available. Certain chassis may have a rear suspension tracking rod that interferes with the left rear brake valve components during full suspension travel. This interference could cause a loss of the rear service brake or ABSeBay logo modulation for one rear axle wheel end, increasing the risk of a crash.


25PBE – HendricksoneBay logo HMX Suspension Rear Brake Piping
Interference
Number

 Edit

 Clone

25PBE / NHTSA #: 25V353 / Transport Canada #: 2025-288

Supplier
PACCAReBay logo

Description
HendricksoneBay logo HMX Suspension Rear Brake Piping Interference

Date
7/3/2025

What’s New
Safety Recall
Parts and repair procedures are now available.
Certain chassis may have a rear suspension tracking rod that interferes with the left rear brake valve components
during full suspension travel. This interference could cause a loss of the rear service brake or ABSeBay logo modulation for
one rear axle wheel end, increasing the risk of a crash.
Safety Recall start date: 08/13/2025

Introduction
Certain chassis may have a rear suspension tracking rod that interferes with the left rear brake valve components
during full suspension travel. This interference could cause a loss of the service brake or ABSeBay logo modulation for one
rear axle wheel end, increasing the risk of a crash.
All affected chassis will be inspected for damage to the left-hand rail brake valve component s. If any damage is
found, the left rear brake valve components will be replaced and both sides will be relocated. If no damage is
found, the existing left rear brake valve components will be reused and both sides will be relocated.
Safety Recall start date: 08/13/2025

Situation
320 (315 US and 5 Canada) Vehicle Model Year 2024-2026 models 3 67, 548, 567, and 589 chassis built from

06/19/2023 through 04/10/2025 equipped with HendricksoneBay logo HMX suspensions.

Resolution
Safety Recall
Service all affected chassis that enter your dealership, even if the customer has no issue with the chassis.
1. Review the attached chassis list for your dealer code and schedule your customer(s) for service if their
chassis is on the list.
2. Order all parts and ensure parts have arrived before the truck comes in for service.
3. In Service Management, select Campaign 25PBE to add to the case. If the unit is released back into service
without performing the repair, make sure to also release the Campaign in Service Management.
4. If you are not using Service Management to start repair orders, review SIR for “Complete” next to the 25PBE
campaign code prior to performing this repair.
5. Follow the procedures to inspect and relocate or replace the rear brake components.

Federal Law
​It is a violation of Federal law for a dealer to sell or lease new vehicles covered by this recall until the defect or
noncompliance has been corrected.

Warranty
Starting on 08/13/2025, there is no time or mileage limit for this recall.
PeterbilteBay logo will pay for parts at dealer net plus applicable mark-up and labor:
All Recommended Repair codes below are editable. Please only add part numbers for specific brake hoses, bolts
and nuts and/or the rear brake component if it was damaged. No additional labor time is required for replacing the
rear brake component vs relocating the rear brake component.
Repair photos are required. Claims submitted without these photos may be denied. Attach three repair
photos showing the completed relocation of the rear brake modulators or bulkhead brackets:
1. One of the left-hand frame rail modulator valve assembly or the bulkhead fitting bracket in the new
location.
2. One of the right-hand frame rail modulator valve assembly or the bulkhead fitting bracket in the new
location.
3. One of the end of the frame to clearly illustrate the new routing of the rear brake lines down to the
rear brake chambers.

ClipeBay logo-Manifold Support Welding Required
2.0 hours to inspect and relocate the rear brake components, welding the clipeBay logo-manifold supports to the axle
is required. Use Recommended Repair code 25PBEA.
If the rear brake component is not damaged, reuse it.
If the rear brake component is damaged, replace it.
ClipeBay logo-Manifold Support Welding Not Required
1.8 hours to inspect and relocate the rear brake components, welding the clipeBay logo-manifold support to the axle

is not required. Use Recommended Repair Code 25PBEB.
If the rear brake component is not damaged, reuse it.
If the rear brake component is damaged, replace it.
For supplemental repairs, file a long form claim and use code 25PBE in the Campaign Code field.
File the claim within 7 days in accordance with warranty policy.
Take-Off Parts Disposition: Parts may be scrapped 30 days after claim has been filed.
​​​​PRWS CLAIM CODING
Campaign
​25PBE
Code:

​ ampaign
C
Type:

Safety
Recall​

Claim
​Truck
Category:

​Repair Type: ​Proactive

Customer
​149 - Leaks,
Concern
Brake Valve
Code:

​09 ​Causal Code: Insufficient
Clearance

Corrective
​12 - Repair
​Responsibility ​CAMPAction
Recall/Campaign Code:
Campaign
Code:
Failure
​013-011-071
Location:
Supplier
Code:

​N/A

​Causal Part:
​SRT Code:

​K056040
B25-21A
2.0 Hours
Bulletin
25PBE –
Inspect and
relocate or
replace rear
brake
components
per the
bulletin
procedure
(welding
required).
Includes
photos.

B25-21B
1.8 hours
Bulletin
25PBE –
Inspect and

relocate or
replace rear
brake
components
per the
bulletin
procedure
(no welding
required).
Includes
photos.

Procedure
Please follow your dealership's safety procedures and precautions to ensure the vehicle can be safely repaired and
maintained.
Read all steps before beginning.
Please see the Links section below for procedures to inspect and relocate or replace the rear brake components.

Parts
The following parts are available through PACCAReBay logo Parts.
Refer to the attached procedures for the specific hoses, clamps and hardware required for the vehicle.

​Part
​Part
​Stock
Quantity
Number Description
Location
​ 22
​Clamp01154- Cushioned
014PK
3

​3

​PDC

​ 80
01498

​ lipC
Manifold
Support

​4

​PDC

​W341160050

​BoltFinished
Hex, M16

​4

​PDC

​W20​Nut Hex
1028Locking
016 M16 Magni

​4

​PDC

Bolt-Hex
3/8​D840016NCX3/4
6566
GR5
ZN/CLR IRI

​4

​DSP

​ utN
Retainer J
Type 3/816

​4

​DSP

​D84006945

​The following parts are built to order
with a 14-day lead time. ​​​
​ 50V
HoseeBay logo-Assy
1116Wire Braid,
08011SAE
045

​2

​DSP

​ 50V
HoseeBay logo-Assy
1116Wire Braid,
06011SAE
046

​2

​DSP

​#6 Airbrake
Assembly

​2

​DSP

HoseeBay logo Assy​ 62
Air Brake
03425#8X43" SAE
043
FLRD C

​2

​DSP

HE13351

The following parts can be sourced locally.
​ art
P
​Part
​Quantity
Number Description
S​ ource
Locally

​Spray Paint
(color
matching)

​1 can

S​ ource
Locally

Zip Ties

​20

Links
25PBE PB Chassis List - Bulletin
25PBE Final Customer Letter - US
25PBE PB Repair Procedure

Revision History
08/13/2025: Interim bulletin has been converted into a final bulletin. Parts and repair procedures are now
available.

PeterbilteBay logo Motors Company
Customer Experience
1700 Woodbrook St.
Denton, TX 76205
(940) 591-4000

Select the date.

IMPORTANT SAFETY RECALL
This notice applies to your vehicle. Your VIN(s) can be found at the bottom or back of this page.
Subject:

25PBE - HendricksoneBay logo HMX Suspension Rear Brake Piping Interference
NHTSA: 25V353
EXPIRATION DATE: NONE

Dear PeterbilteBay logo Customer,
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
PeterbilteBay logo Motors Company has decided a defect which relates to motor vehicle safety exists on certain Model Year 2024-2026 367, 548,
567, and 589 model vehicles manufactured from 06/19/2023 through 04/10/2025 with HendricksoneBay logo HMX suspensions. In certain chassis,
the left-rear brake component could become damaged by contact with the suspension. This could lead to reduced braking or ABSeBay logo
modulation for one rear axle wheel end, which may increase the risk of a crash. The ABSeBay logo dash lamp may illuminate before brake
performance is affected.
What is the problem?

The left-rear brake component could become damaged by contact with the suspension.

What will your dealer do?

Your PeterbilteBay logo dealer will inspect and relocate your brake component.

What should you do?

Contact your dealer immediately to schedule an appointment.

PeterbilteBay logo has initiated this recall to remedy the issue at no charge to you. Please contact your PeterbilteBay logo dealer to schedule an
appointment for these services. To find your PeterbilteBay logo dealer, please visit the “Find a Dealer” link at www.Peterbilt.com or scan the QR
code. When contacting your PeterbilteBay logo dealer, reference the Safety Recall number, NHTSA Recall Number, and VIN(s) listed in this
letter. This repair may take up to 2 hours of labor depending on dealer scheduling.
If you had this repair performed before receiving this letter, you may be eligible to receive reimbursement for the cost of obtaining a prenotification remedy for the problem associated with this recall. Receipts for parts and/or labor are required for consideration of
reimbursement. Contact your local PeterbilteBay logo dealership for details.
If you require further information about this recall or experience any difficulty in making arrangements for this repair, please contact the
PeterbilteBay logo Customer Experience Department at PB.Tech.Pubs.Dept@paccareBay logo.com.
If you conclude that PeterbilteBay logo has not enabled you to remedy this defect in a reasonable time and without charge, you may submit a
complaint to: Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, DC 20590, or
call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to http://www.safercar.gov.
Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten
days. If you no longer own this vehicle, we would appreciate your advising us of the new owner. Please send all known ownership and
address changes to PBDiv.Warranty.Docs@paccareBay logo.com.
We apologize for any inconvenience this procedure may cause and thank you for your participation in helping PeterbilteBay logo provide the
highest levels of customer satisfaction and service expertise. We value your business and appreciate your ongoing loyalty to PeterbilteBay logo
and its dealer network. Industry-leading quality, performance and reliability are hallmarks of PeterbilteBay logo products, and we thank you for
making PeterbilteBay logo your truck of choice.
Sincerely,
PeterbilteBay logo Customer Experience

PeterbilteBay logo Motors Company
Customer Experience
1700 Woodbrook St.
Denton, TX 76205
(940) 591-4000

Select the date.

IMPORTANT SAFETY RECALL
This notice applies to your vehicle. Your VIN(s) can be found on the bottom or back of this page.
Subject:

25PBE - HendricksoneBay logo HMX Suspension Rear Brake Piping Interference
Transport Canada Recall: 2025-288
EXPIRATION DATE: NONE

Dear PeterbilteBay logo Customer,
This notice is sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This is to inform you that your vehicle
may contain a defect that could affect the safety of a person.
PeterbilteBay logo Motors Company has decided a defect which relates to motor vehicle safety exists on certain Model Year 2024-2026 367, 548,
567, and 589 model vehicles manufactured from 06/19/2023 through 04/10/2025 with HendricksoneBay logo HMX suspensions. In certain chassis,
the left-rear brake component could become damaged by contact with the suspension. This could lead to reduced braking or ABSeBay logo
modulation for one rear axle wheel end, which may increase the risk of a crash. The ABSeBay logo dash lamp may illuminate before brake
performance is affected.
What is the problem?

The left-rear brake component could become damaged by contact with the suspension.

What will your dealer do?

Your PeterbilteBay logo dealer will inspect and relocate your brake component.

What should you do?

Contact your dealer immediately to schedule an appointment.

PeterbilteBay logo Motors Company has initiated this recall to remedy the issue at no charge to you. Please contact your PeterbilteBay logo dealer to
schedule an appointment for these services. To find your PeterbilteBay logo dealer, please visit the “Find a Dealer” link at www.Peterbilt.com or
scan the QR code. When contacting your PeterbilteBay logo dealer, reference the Safety Recall number, Transport Canada Recall Number, and
VIN(s) listed in this letter. This repair may take up to 2 hours of labor depending on dealer scheduling.
If you had this repair performed before receiving this letter, you may be eligible to receive reimbursement for the cost of obtaining a prenotification remedy for the problem associated with this recall. Receipts for parts and/or labor are required for consideration of
reimbursement. Contact your local PeterbilteBay logo dealership for details.
If you require further information about this recall or experience any difficulty in making arrangements for this repair, please contact the
PeterbilteBay logo Customer Experience Department at PB.Tech.Pubs.Dept@paccareBay logo.com.
For additional information about the recall, you can contact Transport Canada at 1-800-333-0510.
Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten
days. If you no longer own this vehicle, we would appreciate your advising us of the new owner. Please send all known ownership and
address changes to PBDiv.Warranty.Docs@paccareBay logo.com.
We apologize for any inconvenience this procedure may cause and thank you for your participation in helping PeterbilteBay logo provide the
highest levels of customer satisfaction and service expertise. We value your business and appreciate your ongoing loyalty to PeterbilteBay logo
and its dealer network. Industry-leading quality, performance and reliability are hallmarks of PeterbilteBay logo products, and we thank you for
making PeterbilteBay logo your truck of choice.
Sincerely,
PeterbilteBay logo Customer Experience

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TSB/Document ID: 25PBE

Replacement Service Bulletin Number:

MFR Communication Date: 2025-08-14

MFR Internal Campaign ID/Software Version: 25PBE

Communication Type: Service Campaign

NHTSA Components: SERVICE BRAKES

MFR Component System:

MFR Component Subsystem:


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