Vermeer Corporation
Environmental
Pella, Iowa 50219 USA
FIELD CAMPAIGN SERVICE BULLETIN #: SVC2025-091
CAMPAIGN
TYPE:
CAMPAIGN
CATEGORY:

DATE: 2025 August 14

Mandatory-Product Compliance
Bulletin Only

MACHINE/
ATTACHMENT
MODEL(S):

Included

Excluded

Kit version

AX17

101 – 106, 50001 – 50259

50138, 50170, 50216, 50218 –
50220, 50233, 50237 – 50238,
50241 – 50246, 50250 - 50251

N/A

Subject:

SERIAL NUMBERS:

PRODUCT
COMPLIANCE
FIRST NOTICE

Background:

Solution:

AX17 VIN Decoding
Information Notice
(SVC2025-091)

VIN INDICATES INCORRECT AXLE QUANTITY
Affected machines were assigned Vehicle Identification Numbers (VINs) that
indicate the presence of two axles. Affected machines are designed with only one
axle. Publicly available VIN decoding information is being updated so the VINs of
affected machines correctly decode. This notice is informational only and does
not require any change to affected VINs or machines.
NOTICE ONLY. NO ACTION REQUIRED.
SVC2025-091 has been created to notify owners of affected machines of the
corrected VIN decoding structure. Owners should retain a copy of this notice for
future reference.

Vermeer and the Vermeer logo are trademarks of Vermeer Manufacturing Company in the U.S and/or other
countries. © 2025 Vermeer Corporation. All Rights Reserved.

Page 1 of 4

DEALER PARTICIPATION
REVIEW REPORT, ORDER KITS, CONTACT CUSTOMERS
1. Review report. Reports will be emailed during the week of August 14, 2025 to
dealerships shown in our records which have units in their territory affected by
this alert. Please review the report for accuracy, including owner and/or address
changes.
If the information contained in the report is not correct, please notify the product
safety and compliance department on or before August 27, 2025, at:
Telephone:
641-621-7060
Fax:
641-621-8562
Email:
productsafety@vermeer.com
2. Dealership DO NOT order kits.
3. Letters will be sent to the customer(s) on or about August 28, 2025. Also refer
to Owner Notification section below.
If you have any questions concerning the SVC2025-091, please contact the
environmental service department.
REIMBURSEMENT
There is no reimbursement for this kit.
OWNER NOTIFICATION
Sample letter: Included at the end of this bulletin is a sample letter which will be
sent by Vermeer Corporation directly to the owners on or about August 28, 2025.
Owner notice translations will be provided in the following languages:
•

French

All translated owner notices will also include owner notification in English.
We regret any inconvenience this notice and additional recordkeeping may cause
you. This is to ensure the VIN assigned to your machine is capable of being
correctly decoded in accordance with Part 565 of Title 49 of the U.S. Code of
Federal Regulations and with Canadian Motor Vehicle Safety Standard 115, as
applicable.

PRODUCT COMPLIANCE DEPARTMENT

SVC2025-091

2025 August 14

Page 2 of 4

Completion schedule:
Product Safety Alert: Install immediately
Product Compliance: Install immediately
90 days from MM/DD/YYYY
180 days from MM/DD/YYYY
1 year from MM/DD/YYYY
N/A
Internal reference:
TREAD Act Code
(Choose one or
more applicable
codes)

-02
03
04
05
11

Reimbursement:
Product Safety Alert
Product Compliance
All units listed above
Parts
Labor paid (Labor code: SBXX)
No reimbursement

Not applicable
Suspension
Service brake system, hydraulic
Service brake system, air
Parking brake
Electrical

12
16
17
19
20
21

Exterior lighting
Structure
Latch
Tires
Wheels
Trailer hitch

Dealer Distribution:
☐Domestic
☐International
☒Both

SVC2025-091

2025 August 14

Page 3 of 4

PRODUCT
COMPLIANCE
First Notice

Product Compliance Department
Vermeer Corporation
1210 Vermeer Rd East
Pella, Iowa 50219 USA
productsafety@vermeer.com

AX17 VIN Decoding
Information Notice
(SVC2025-091)

August 28, 2025

Model:

«Model»

Serial #:

«SerialN»

Dear AX17 owner:
According to our records, you currently own a Vermeer AX17 brush chipper. The model and serial number are
shown at the top center of this letter.
VIN INDICATES INCORRECT AXLE QUANTITY
Affected machines were assigned Vehicle Identification Numbers (VINs) that indicate the presence of two axles.
Affected machines are designed with only one axle. Publicly available VIN decoding information is being
updated so the VINs of affected machines correctly decode. This notice is informational only and does not
require any change to affected VINs or machines.
NOTICE ONLY. NO ACTION REQUIRED.
SVC2025-091 has been created to notify owners of affected machines of the corrected VIN decoding structure.
Owners should retain a copy of this notice for future reference.
Please contact your authorized, independent Vermeer dealer for any questions you may have.
Contact your local Vermeer dealer:

Telephone:

«Service_Dealer_Name»
«Serv_Dealer_Add1» «Serv_Dealer_Add2»
«Serv_Dealer_City» «Serv_Dealer_St» «Serv_Dealer_Zip»
«SERV_DEALER_COUNTRY»
«Serv_Dealer_Phone»

If you no longer own this unit, please notify the product safety and compliance department at:
Toll-free:
800-829-0051, option 1
Telephone:
641-621-7060
Email:
productsafety@vermeer.com
If possible, please provide the name and address of the new owner.
We regret any inconvenience this notice and additional recordkeeping may cause you. This is to ensure the VIN
assigned to your machine is capable of being correctly decoded in accordance with Part 565 of Title 49 of the
U.S. Code of Federal Regulations and with Canadian Motor Vehicle Safety Standard 115, as applicable.
Regards,
PRODUCT COMPLIANCE DEPARTMENT

SVC2025-091

2025 August 14

Page 4 of 4