TECHNICAL SERVICE BULLETIN
Transmission Downshift When In Drive (D) And Shifting To A Higher Gear
Will Be Unavailable In The Instrument Panel Cluster (IPC)

25-2413
29 August
2025

This bulletin supersedes 24-2253. Reason for update: update the labor operations from M-time to AP-time and add a
limit.
Model:
Ford
2021-2024 F-150

Non-Lightning

Issue: Some of the vehicles listed in the Model Statement above, may exhibit a condition where the
SelectShift®/SelectShift™ transmission will downshift to a lower gear when in D and shifting to a higher gear will be
unavailable in the IPC. Downshifting may continue, when safe entry conditions are met for each gear, and the IPC
display will show the available gears counting down one by one as the vehicles' speed and engine rpm decreases.
This may be due to a chafed wire harness in the SelectShift® +/- circuit.
Action: For vehicles that meet all of the criteria in the Issue and Model statements, follow the Service Procedure to
repair the chafed wiring in the SelectShift® +/- circuit.
Parts
Service Part
Number

Claim
Quantity

Package Order
Quantity

Number in
Package

Description

WA-14-SBA

As Needed

As Needed

Wiring Strap (Rotunda Parts)

Obtain Locally

As Needed

As Needed

Coroplast Electrical Wire Harness
Tape

Service part numbers and "number in package" quantity may change after publication, thus also affecting the
"package order quantity". Refer to the parts catalog for the latest information.
Claim Quantity refers to the total number of individual pieces required to repair the vehicle.
Package Order Quantity refers to the amount of the service part number package(s) required to repair the vehicle.
Number In Package refers to the number of individual pieces included in a service part number package.
As Needed indicates the part is necessary but amount of the part may vary and/or is not a whole number. Parts can
be billed out as non-whole numbers, including less than 1.
Warranty Status: Eligible under provisions of New Vehicle Limited Warranty (NVLW)/Service Part Warranty
(SPW)/Service Part New Vehicle (SPNV)/Extended Service Plan (ESP) coverage. Limits/policies/prior approvals are
not altered by a TSB. NVLW/SPW/SPNV/ESP coverage limits are determined by the identified causal part and
verified using the OASIS part coverage tool.
Labor Times
Description

Operation
No.

Time

2021-2024 F-150 Non-Lightning Inspect Wiring Harness (Pass) Includes Time To
Tape And Secure Wiring Harness (Do Not Use With Any Other Labor Operations)

252413A

0.3 Hrs.

2021-2024 F-150 Non-Lightning Inspect Wiring Harness (Fail) Repair Two (2) Wires
Includes Time To Tape And Secure Wiring Harness (Do Not Use With Any Other
Labor Operations)

252413B

0.5 Hrs.

MT252413C

Actual Time
Up To 2.0 Hrs.

Additional Time If More Than Two (2) Wires Require Repair (Can Be Claimed With
Operation B)
Repair/Claim Coding

Causal Part:

12A581

Condition Code: 30

Service Procedure
1. Remove the right side insulation panel as outlined in WSM, Section 412-00, Removal And Installation, Blower
Motor Control Module.
(1). It is not necessary to remove the blower motor control module.
2. Remove the glove compartment storage bin assembly as outlined in WSM, Section 501-12, Removal And
Installation, Glove Compartment.
3. Inspect CET42 pin 14, from connector C210 behind the glove compartment and further inspect surrounding wires
and harness for a rub/pinch condition against the instrument panel frame. (Figure 1)
Figure 1

4. Is any damage present to CET42 or the surrounding wires? (Figure 1)
(1). Yes - proceed to Step 5.
(2). No - proceed to Step 6.
5. Repair the damaged wiring. Refer to Cell 005, page 5 of the Wiring Diagram.
6. Wrap Coroplast Electrical Wire Harness Tape or equivalent around the 12A581 harness starting 1 in. (25 mm) from
back side of the connector to the harness retainer.
7. Position the harness and secure it to the connector bracket utilizing a wiring strap to prevent future
contact/damage against the instrument panel frame. (Figure 2)
Figure 2

8. Install the glove compartment storage bin assembly as outlined in WSM, Section 501-12, Removal And
Installation, Glove Compartment.
9. Install the right side insulation panel as outlined in WSM, Section 412-00, Removal And Installation, Blower Motor
Control Module.

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All rights reserved.
NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge, tools, and
equipment to do the job properly and safely. It informs these technicians of conditions that may occur on some vehicles, or provides information
that could assist in proper vehicle service. The procedures should not be performed by "do-it-yourselfers". Do not assume that a condition
described affects your car or truck. Contact a Ford or Lincoln dealership to determine whether the Bulletin applies to your vehicle. Warranty Policy
and Extended Service Plan documentation determine Warranty and/or Extended Service Plan coverage unless stated otherwise in the TSB article.
The information in this Technical Service Bulletin (TSB) was current at the time of printing. Ford Motor Company reserves the right to supersede
this information with updates. The most recent information is available through Ford Motor Company's on-line technical resources.