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NHTSA ID Number: 11022376

Manufacturer Communication Number: 25-01-057G TSB

TSB/Document Date: 2025-09-03


Summary

Certain G80 (RG3) vehicles may exhibit a Data Communication Unit (DCU) software error due to the internal timer initialization logic not being implemented. The DCU module may shut down telematics services after one year. This bulletin provides instructions to perform a software update for the DCU module.


CAMPAIGN

25-01-057G

AUGUST 2025

G80 (RG3)

DCU SOFTWARE UPDATE
(SERVICE CAMPAIGN T73G)
 IMPORTANT
Retailers must perform this service campaign on all affected vehicles prior to retail delivery to a
guest and whenever an affected vehicle is in the shop for any maintenance or repair.
Access the “Vehicle Information” screen via WebDCS to identify open campaigns.
Description: Certain G80 (RG3) vehicles may exhibit a Data Communication Unit (DCU) software
error due to the internal timer initialization logic not being implemented. The DCU module may shut
down telematics services after one year. This bulletin provides instructions to perform a software
update for the DCU module.
Applicable Vehicles (Certain):
2025 – 2026

G80 (RG3)

06/30/2024 – 07/24/2025

SST Information:

VCI 3

G0VPNNN006

+
19-Pin Cable

G1XDDCA020

VCI 3 comes with
the 19-pin cable
(P/N G1XDDCA020
included here
for reference)

Website:
https://genesisessentialtools.com/
Email:
[email protected]

VCI 2
Ethernet
Communication
Interface (ECI)
Kit

G1XDDMN002

+
G0XDDMN052

If using VCI 2, the
ECI Kit will be
required to
complete software
updates.

Phone: 1-855-763-6630
Hours: 7 AM – 7 PM CST

Circulate To: General Manager, Service Manager, Parts Manager, Warranty Manager, Service
Advisors, Technicians, Body Shop Manager, Fleet Repair

GDS Information:

G80 (RG3)

DCU

1249

RG3 PE DCU LOGIC IMPROVEMENT

(*or use a later available event as listed in the GDS DCU Update screen if one is available.)
NOTE 1: The software update is subject to an OTA (Over-the-Air) option and may be completed by
customers with active GenesiseBay logo Connected Services subscriptions.

Warranty Information:

G80 (RG3)

50D218R0

DCU Software Update

0.4 M/H 96510-T1AC0

I14

ZZ3

NOTE 1: Submit claim on Claim Entry Screen as “Campaign” type.
NOTE 2: If a part is found in need of replacement while performing this campaign and the affected
part is still under warranty, submit a separate claim using the same repair order. If the affected part is
out of warranty, submit a Prior Approval request for goodwill consideration prior to performing the
work.
NOTE 3: This TSB includes repair validation photos. Op times include VIN, mileage, and photo
capture of the ECU Update "Success" screen as outlined in the Digital Documentation Policy.
ROM ID Information:

120.NA.011509.011509
120.NA.011606.011606
G80 (RG3)

1249

DCU

96510-T1AC0

120.NA.012054.012054
120.NA.011870.011870
120.NA.011951.011951

TSB #: 25-01-057G

Page 2 of 7
SUBJECT:

Service Procedure:

DIGITAL DOCUMENTATION
This TSB includes repair validation photos. Refer to the latest Warranty Digital Documentation
Policy for requirements.

NOTICE
You must initially perform the GDS ECU update in Auto Mode.
• If the ECU update starts but then fails in Auto Mode, perform the update in Manual Mode
to recover.

NOTICE
Ensure the vehicle’s battery charge is above 11.0 Volts and the tablet’s battery charge is above
30% before performing a software update to avoid update failure.

i

Information

Turn OFF all lamps (do NOT leave head lamp switch in auto mode) and all accessories.

Perform update with the ignition switch in the ON position.

Do NOT disconnect any cables connected to the vehicle or scan tool during the update.

Do NOT start the engine during the update.

Do NOT turn OFF the ignition switch during the update.

TSB #: 25-01-057G

Page 3 of 7
SUBJECT:

i

Information

Refer to TSB 23-GI-005G for detailed information on configuring Ethernet communication for
setup.
1.

Connect the Ethernet Communication
Interface (ECI) DLC cable to the OBD
connector of the vehicle.

2.

Connect the VCI DLC cable to the ECI.

3.

Select the appropriate tablet cable
(type C, 5-pin) to the ECI.

4.

Connect the cable to the tablet PC.

i

Information

VCI 2: Connect GDS tablet (wired) or wireless for PC (wireless) using the ECI kit.
VCI 3: Connect the GDS tablet to the vehicle using the 19-pin cable.

TSB #: 25-01-057G

Page 4 of 7
SUBJECT:

1.

Perform the ECU update in Auto Mode.

i

Information

Refer to TSB # 24-GI-016G, “ECU
Update Procedure for Tablet-Based
GenesiseBay logo Smart”, for additional
information.

2.

Verify the ROM ID by selecting the DCU
system to scan the vehicle’s current ROM ID.

NOTICE
Check the current ROM ID version and
compare it to the ROM ID Information
table before attempting to perform the
software update.

NOTICE
If the update fails, remove the power
connector from the in-cabin fuse box, or
disconnect the negative (-) battery
terminal for at least 5 seconds.
Reassemble and retry the update.

TSB #: 25-01-057G

Page 5 of 7
SUBJECT:

3.

After the ECU update process shows 100%
complete, follow the prompts on the screen to
cycle the ignition OFF for at least 10 seconds
to reset the control unit (certain models may
take up to 30 seconds).

i

Information

Use the Refresh button to reset the
timer.

4.

OTA initialization (A) should perform
automatically:
• If OTA initialization performs
automatically, then proceed with the
service procedure.

A

If the OTA initialization process fails,
complete it manually under:
S/W Management > CCU_CCNF Central Communication Unit (CCNF)
> OTA Initialization (B).
Follow the instructions on the screen.

B

TSB #: 25-01-057G

Page 6 of 7
SUBJECT:

5.

DIGITAL
DOCUMENTATION

Take a screenshot of the ECU update
Success screen using your tablet and
upload to STUI.

6.

Perform an All Systems Fault Code search
and erase DTC history that had incidentally
occurred from the ECU update.

7.

Start the engine to confirm proper operation of
the vehicle.

8.

The service procedure is now complete.

NOTICE
If the ECU update fails in Auto Mode, perform the update in Manual Mode using the password(s)
below.
Manual Mode Password:
1249

RG3 PE DCU 96510-T1AC0

TSB #: 25-01-057G

9651

Page 7 of 7
SUBJECT:

1

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TSB/Document ID: 25-01-057G TSB

Replacement Service Bulletin Number:

MFR Communication Date: 2025-08-28

MFR Internal Campaign ID/Software Version: T73G

Communication Type: Service Campaign

NHTSA Components: ELECTRICAL SYSTEM

MFR Component System:

MFR Component Subsystem:


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