Claim Type Recall Campaign
Campaign F1015-A

VMRS Component Code F99-999-005
Cause Code A1 — Campaign
Primary Failed Part 25-F1015-000

Table 3 — Labor Allowance for F1015-A

Table 2 — Claim Reimbursement Table

Time
Groups Procedure Allowed SRT Codes Corrective Action
(hours)
A Replace VECI label 03 996-R250A 12-Repair Recall/Campaign

e Claim type is Recall Campaign.

Table 3 — Labor Allowance

e In the Campaign field, enter the campaign number and appropriate group (F1015-A.).
° In the Primary Failed Part field, enter 25-F1015-000.

e Inthe Parts section, enter the appropriate kit or part number(s) as shown in the Replacement Parts Table.

e Inthe Labor section, enter the appropriate SRT from the Labor Allowance Table. Administrative time will auto-populate
if applicable using SRT 939-6010A, for 0.3 hours.

e |The VMRS Component Code is F99-999-005 and the Cause Code is A1 - Campaign.

e U.S. and Canada — Reimbursement for Prior Repairs. When a customer asks about reimbursement, please do the
following:

e Accept the documentation of the previous repair.

e Make a brief check of the customer’s paperwork to see if the repair may be eligible for reimbursement. (See the

‘Copy of Owner Letter’ section of this bulletin for reimbursement guidelines.)
e Submit an OWL Recall Pre-Approval Request for a decision.
e Include the approved amount on your OWL claim in the Other Charges section.
e Attach the documentation to the pre-approval request.
e lf approved, submit a ‘based on claim’ for the pre-approval.
e The Dealer is required to reimburse the customer the appropriate amount.

IMPORTANT: OWL must be viewed prior to performing the recall to ensure the vehicle is involved and the campaign has

not been previously completed. Also, check for a completion sticker prior to beginning work.

U.S. and Canadian dealers, contact the Warranty Campaigns Department via Web inquiry at DTNAPortal.com/WSC, if you
have any questions or need additional information. Export distributors, submit a Web inquiry or contact your International
Service Manager.

U.S. and Canadian Dealers: To return excess kit inventory related to this campaign, U.S. dealers must submit a Parts
Authorization Return (PAR) to the Memphis PDC. Canadian dealers must submit a PAR to their facing PDC. All kits must
be in resalable condition. PAR requests must include the original purchase invoice number. Export Distributors: Excess

Page 12
Daimler Truck
North America LLC

F1015A
Creation Date: August 2025

Recall Campaign

inventory is not returnable.
The letter notifying U.S. and Canadian vehicle owners is included for your reference.

Please note that the National Traffic and Motor Vehicle Safety Act, as amended (Title 49, United States Code, Chapter
301), requires the owner’s vehicle(s) be corrected within a reasonable time after parts are available to you. The Act states
that failure to repair a vehicle within 60 days after tender for repair shall be prima facie evidence of an unreasonable time.
However, circumstances of a particular situation may reduce the 60-day period. Failure to repair a vehicle within a
reasonable time can result in either the obligation to (a) replace the vehicle with an identical or reasonably equivalent vehicle,
without charge, or (b) refund the purchase price in full, less a reasonable allowance for depreciation. The Act further prohibits
dealers from selling a vehicle unless all outstanding recalls are performed. Any lessor is required to send a copy of the recall
notification to the lessee within 10 days. Any subsequent stage manufacturer is required to forward this notice to its
distributors and retail outlets within five working days.

Page 13
Daimler Truck
North America LLC

F1015A
Creation Date: August 2025

Recall Campaign

Copy of Notice to Owners

Subject: VECI Label Emissions Recall

Customers: For Notice to Canadian Customers: This notice was sent to you in accordance with the requirements of
Canadian Environmental Protection Act (CEPA), 1999. Vehicles registered in Canada will require DEF header replacement.

For Notice to U.S. Customers: If you reside in the State of California, a Proof of Correction form will be provided to you
by the service facility upon completion of the repair. Please retain it as it may be requested by the Department of Motor
Vehicles (DMV) in order to register your vehicle. Please understand that the California DMV will reject vehicle registration
renewals if this emission related recall has not been completed.

Daimler Truck North America LLC (DTNA), on behalf of its Freightliner Trucks Division, and wholly owned subsidiary,
Western Star Truck Sales, Inc., has decided that a defect, which relates to motor vehicle emissions, exists in certain model
years 2025-2026 Freightliner 114SD, Business Class M2, and Cascadia vehicles; and Western Star 47X, 49X, and 57X
vehicles. See below for additional detail on vehicle applicability:

Models Affected
“EE Model vr-Start | Yr.End | Start Date | End Date
Freightliner 114SD, Business Class M2, Cascadia 2025 2026 102024 33 3006
Western Star 47X, 49X, 57X 2025 2026 Janod 2, fio Done

On the affected vehicles, which are subject to the 2024 regulatory provision 40 CFR § 1037.150(v)(3) states that vehicles
with a manual transmission must be categorized in the Regional Regulatory subcategory, DTNA inadvertently applied the
regional subcategory to automated manual transmissions in model year 2025 and 2026, resulting in incorrect subcategories.

A Daimler Truck North America authorized service facility will replace the Vehicle Emissions Certification Information (VECI)
label with a new one with the correct family codes. The Recall will take approximately one hour and will be performed free
of charge. IMPORTANT: Advance arrangements are required for this Recall in order to ensure the label is available for
your vehicle at the dealership.

Please contact an authorized Daimler Truck North America dealer to arrange to have the Recall performed and to ensure
that parts are available at the dealership. To locate an authorized dealer, search online at
https://northamerica.daimlertruck.com/contact-us. Scroll down to “Locate a Dealer” and select the appropriate brand. You
may also confirm your vehicle’s involvement in this recall at the following URL: https://dtna-
dlrinfo.prd.freightliner.com:4851 8/VinLookup/vin-module/getVinLookupPage.

You may be liable for any progressive damage that results from your failure to complete the Recall within a reasonable time
after receiving notification.

If you do not own the vehicle that corresponds to the identification number(s), which appears on the notification, please
return the notification to the Warranty Campaigns Department with any information you can furnish that will assist us in
locating the present owner. If you have leased this vehicle, Federal law requires that you forward this notice to the lessee
within 10 days. If you are a subsequent stage manufacturer, Federal law requires that you forward this notice to your
distributors and retail outlets within five working days. If you have paid to have this recall condition corrected prior to this
notice, you may be eligible to receive reimbursement. Please see the reverse side of this notice for details.

Page 14
Daimler Truck
North America LLC

F1015A
Creation Date: August 2025

Recall Campaign

If you have questions about this Recall Campaign, please contact the Warranty Campaigns Department at (800) 547-0712,
7:00 a.m. to 4:00 p.m. Pacific Time, Monday through Friday, e-mail address [email protected].
For other concerns, you may contact the Customer Assistance Center at (800) 385-4357.

We regret any inconvenience this action may cause but feel certain you understand our interest in motor vehicle safety.

WARRANTY CAMPAIGNS DEPARTMENT
Enclosure

Reimbursement to Customers for Repairs Performed Prior to Recall

If you have already paid to have this condition corrected you may be eligible to receive reimbursement.

Requests for reimbursement may include parts and labor. Reimbursement may be limited to the amount the repair would
have cost if completed by an authorized Daimler Truck North America LLC dealer. The following documentation must be
presented to your dealer for consideration for reimbursement.

Please provide original or clear copies of all receipts, invoices, and repair orders that show:
« The name and address of the person who paid for the repair
« The Vehicle Identification Number (VIN) of the vehicle that was repaired
« What problem occurred, what repair was done, when the repair was done
« Who repaired the vehicle
¢ The total cost of the repair expense that is being claimed
« Proof of payment for the repair (such as the front and back of a cancelled check or a credit card receipt)

Reimbursement will be made by check from your Daimler Truck North America LLC dealer.

Please speak with your Daimler Truck North America LLC authorized dealer concerning this matter.

Page 15
Daimler Truck -
North America LLC Recall Campaign

F1015A
Creation Date: August 2025

Work Instructions
Subject: VECI Label Emissions Recall

Models Affected
Model Model | Prod. Start Prod.

Make Model Yr.Start | Yr.End | Date | End Date
- oa. . . January 10, | January
Freightliner 114SD, Business Class M2, Cascadia 2025 2026 2024 23, 2025
Western Star 47X, 49X, 57X 2025 | 2026 | Yanuary2, | February
, ’ 2024 19, 2025

Identifying Feature Equipped with a manual transmission

Replacement of the Vehicle Emissions Certification Information
(VECI) Label

IMPORTANT: Pre-order parts are required. See the Replacement Parts section (on page 2) for label ordering instructions
before starting work.

1. Check the base label (Form WAR259) for a completion sticker for F1015 (Form WAR260), indicating this work has
been done. The base label is usually located on the passenger-side door, about 12 inches (30 cm) below the door
latch. If a completion sticker is present, no work is needed. If a completion sticker is not present, proceed to the next
step.

IMPORTANT: The VECI label must be installed on the B-pillar to comply with the regulatory requirements for vehicles built
after model year 2023.

2. Open the driver-side door and locate the VECI label in the expected location on the B-pillar. See Fig. 1.

Page 16
Daimler Truck -
North America LLC Recall Campaign

F1015A
Creation Date: August 2025

04/07/2025 750147

Fig. 1, VECI Label on the Door Panel

3. Inspect the VECI Label.

3.1. Confirm that the label located on the upper part of the B-pillar is the VECI label. Figure 2 shows an example of
a VECI label.

3.2. If the VECI label is correctly located on the B-pillar, continue with the next step. If the VECI label is not on the
B-pillar, submit a Warranty Support Center (WSC) ticket to determine how to proceed with the update.

ro VEHICLE EMISSION CONTROL INFORMATION *
Manufactured By: DAIMLER TRUCK NORTH AMERICA LLC Date of Manufacture: 07/21
VININIV: 3AKJHHDR8NSNP2795 REGULATORY CLASS: CLASS 8 HIGH-ROOF SLEEPER CAB TRACTOR
VEH FAMILY CD: MDTN2TRAC14C
GVWR-PNBV-KG: 23,587
GVWR-PNBV-LBS: 52,000 EMISSION CONTROL IDENTIFIERS: LRRAATS TGR
THIS VEHICLE COMPLIES WITH U.S. EPA AND CALIFORNIA REGULATIONS FOR 2021
L HEAVY DUTY VEHICLES. See owner's manual for proper maintenance of this vehicle. (CFREIGHTLINER)) J
04/07/2025 750148

Fig. 2, Example of a VECI Label

4. Print a copy of the Certified Emission Label Check Sheet (CELCS) provided at the end of these instructions on page
20.

Page 17

Daimler Truck -
North America LLC Recall Campaign

F1015A
Creation Date: August 2025

NOTICE:

Use caution to prevent damage to the painted surfaces.

5. Remove the VECI label.
5.1. Warm the label with a heat gun or other heat source with a controlled temperature range compatible with the

paintwork.
5.2. Once the label is warm, use a non-mar tool to get under the edge. See Fig. 3.
5.3. Use the loose edge to remove the label and apply heat, as required, to peel it off.

5.4. Attach the removed label to the CELCS.
off any remaining label and adhesive material. Be careful not to damage the paint.

5.5. Clean
B88 $3 23,28 33 1 ae 7
a S -