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NHTSA ID Number: 11022310

Manufacturer Communication Number: IK1400005

TSB/Document Date: 2025-09-02


Summary

Title: Driveline Information Center and Troubleshooting Procedures Applies To: All Vehicles


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Title : Driveline Information Center and Troubleshooting Procedures
Applies To : All Vehicles

CHANGE LOG
Dealers: Please refer to the change log text box below for recent changes to this article:
05/22/25- added new images and new ride height tool.
9/09/2024 - Added info about Allison Calc replacement.
08/25/2020 - Added seat and plate information for HendricksoneBay logo HAS with Air Disc Brakes (ADB), specified parts for Henrickson HAS with Drum Brakes
12/23/2019 - No content change. Verified links for worksheets on step 5 are all working.
08/20/2019 - Updated author for feedback purposes
12/17/2018 - Added IK0300071 link to measure non-IROS air suspension procedure
11/13/2018 - Updated ride height adjustment procedure
11/07/2018 - Updated article owner
03/16/2018 - Updated coding
05/24/2016 Updated tool PN

DESCRIPTION
This article provides information to properly check driveline angles and driveline runout, and how to use that information to properly repair the vehicle
and bring the driveline into specification. The information is to assist in resolving a vibration complaint that may be caused by the driveline. This article
does not address other possible vibration issues, such as vibrations caused by the engine.
For engine vibrations, cab vibrations, or mirror shake issues, please refer to IK0300008 - Vibration Troubleshooting

SYMPTOMS
Vibration, unexplained power divider or transmission failures, poor u-joint life, poor carriereBay logo bearing life, and noises

SPECIAL TOOLS / SOFTWARE
Tool Description

Tool Number

Digital Protractor

ZTSE4329

Dial Indicator

Comments

Obtain Locally

INSPECTING AND MEASURING THE DRIVELINE

Instructions

Troubleshooting
1. Check and record the air ride height setting.
If the air ride is not adjusted properly, then readjust to the proper specifications and road test to determine if the problem has now been fixed.
Refer to the Truck Manual for proper ride height measurement procedures and ride height settings.
For Non-IROS air suspension instructions, if not already in the truck technician manual, please follow: IK0300071 - Non-IROS Rear Air
Suspension Ride Height Specifications and Adjustment Procedures (includes CV) to properly adjust the ride height:
Steer axle tires must be chocked and the parking brake released when air suspension is raised and lowered for ride height setting and
driveline angle measurements.
Ride height check for most air suspensions should be measured with this new tool (April 2025) LINK
If ride height is higher specification:
Do not bend height control system brackets or rods to adjust suspension height.
Loosen lever arm bolt that holds arm to height control valve.
Pivot lever arm down to exhaust air from suspension, lowering chassis to some point below the correct air spring height.
Add air until axle travel reaches the proper value per the truck manual ride height recommendations.
When the correct axle travel value has been achieved, retighten the lever arm bolt.
If ride height is less than specification:
Do not bend height control system brackets or rods to adjust suspension height
Loosen lever arm bolt that holds arm to height control valve.
Push the lever arm up to add air to the suspension, raising the chassis, until axle travel reaches the proper value per the truck manual ride
height recommendations.
When the correct axle travel value has been achieved, retighten the lever arm bolt.
2. Visually inspect the driveline for damage
Inspect for dents or missing weights, undercoating, and incorrect installation
Inspect u-joints and yokes for excessive play and damage. It is important to do this prior to greasing the joints.
Ensure the u-joint bearing cups are properly seated in the yokes and that the caps are not spinning.
3. Measure driveshaft runout in three locations on each shaft.
3” from each end of and the center of the tube.
Interaxle shafts can be measured in the center only.
For accurate measurements, the paint should be removed first.
Mark the “high” spots at each location on the tube.
The ends should be less than 0.020”, ideally below 0.010”, and the center should be less than 0.025”, ideally below 0.015”.
If the measurements exceed the limits at either end, the u-joint at the end of the shaft with the high measurement should be removed from
the yoke and reinstalled in the yoke after rotating either the yoke or the shaft 180 degrees.
Remeasure the runouts and note the location of the high spots.
If the runout is still excessive, check to see if the high spot moved on the shaft approximately 180 degrees or if it stayed in the same spot.
Moving of the high spot indicates the yoke is out of round, not the shaft. The yoke or the axle pinion shaft/transmission shaft could be the
cause.
Although you may have a driveline shop rebalance and/or straighten a shaft, if a vibration remains, it is important to again document the
runout and verify it is below the previously mentioned “ideal” limits.
Click here for a printable worksheet.
Figure 1 - Measuring Driveline Runout

4. Inspect the amount of movement in the spline section of the driveshaft

The dial or digital indicator base must be installed on one side of the splines (on the prop shaft), and the needle on the other side of the
splines.
If the dial indicator base is mounted on a solid surface, erroneous measurements will result.
This measurement should read less than 0.015"

Trans, T-Case, and axle yoke runout should not exceed .003" (minus any bearing play that exists)
5. Mark every yoke and driveline section before removal so it can be reinstalled in the same location

6. If the problem still exists, then you will need to obtain driveline angle measurements.
Choose the appropriate form for the chassis configuration you are working on.
4x2

6x4

4x4 / 6x6

4x2 / 6x4 with Aux Section

1 Piece Driveline

1 Piece Main Driveline

4x4

2 Piece Driveline with 2 Axles

2 Piece Driveline

2 Piece Main Driveline

4x4 with 2 Piece Rear Driveline

3 Piece Driveline with 2 axles

3 Piece Driveline

3 Piece Main Driveline

6x6

4 Piece Driveline

4 Piece Main Driveline

6X6 with 3 piece rear driveline
4X4 or 6X6 with 2 piece to steer axle

Helpful hints for accurate driveline and angle measuring:
To properly check your digital inclinometer (angle meter), use a two-foot level on a workbench; level the level, then set the protractor on level and
press zero, then turn your protractor around 180 degrees to face away from you and recheck to make sure it still reads zero. The two readings
should be within 0.1 degrees of each other. This test is performed to check the accuracy of the digital inclinometer.
Once you have tested the accuracy of the tool, place the digital inclinometer on the frame rail and zero it. This is done so you always have the
same reference. If you zero the protractor at any other location, you would need to verify that the frame angle is the same as the original recorded
angle before any adjustments could be made.
Take all readings from the same surface of the digital inclinometer and keep it pointed in the same direction for every measurement. The example
photos show this clearly. The orientation of the writing (do not turn the tool upside down from when you started), and the same end of the digital
inclinometer always facing the front of the vehicle.
Double-check transmission angle measurement, which can be obtained from the u-joint cap on the output yoke, oil pan bolts, and sometimes a flat
surface on the head of the engine.

Be very diligent to get a good reading off the rear end housing. The surface of the cup needs to be properly cleaned to ensure you get an accurate
measurement. Use a socket on the u-joint cap. The caps will not all be vertical when the unit is pulled into the work bay. Removing the wheel
chocks and rolling the truck forward or backward until the u-joint is vertical is the most acceptable method to obtain an accurate reading.
In some cases the axle tube/housing (near the u-bolts) has a flat surface that is parallel to the pinion. Below is an example of a pinion angle
measurement taken on the axle tube.
DO NOT use this method on STEER axles on 4x4 or 6x6 vehicles as it is innacurate on these axles.

Due to the short tube length of drive shafts between the rear drive axles, it is highly recommended to use the v-block that comes with the Road
Ranger driveline angle analyzer kit to keep the digital clinometer from contacting the welds at the end of the tube.
Be aware that the ARROW in the LCD points towards 0°. The angles in Figure 2 and Figure 3 are positive angles.
Arrow pointing down is a positive angle. (Front side of the component is higher than the rear).
Arrow pointing up is a negative angle. (Front side of the component is lower than the rear).
Example: The transmission will typically have a positive angle.
Example: The prop shaft to the steer axle in a 4x4 will typically have a negative angle.
Figure 2 - Measuring Pinion Angle

This is a positive reading. The arrow points towards 0°. This means the front of the component is higher than the rear.
The arrow would point up for a negative reading.
Use caution with the digital protractor to ensure you do not hit the "Hold" or "Alt Zero" buttons while taking your readings.
Be diligent to ensure the tool has the same orientation when taking your readings.

Figure 3 - Measuring the Intermediate Shaft

This is a positive reading. The arrow points towards 0°. This means the front of the component is higher than the rear.
The arrow would point up for a negative reading.
Use caution with the digital protractor to ensure you do not hit the "Hold" or "Alt Zero" buttons while taking your readings.
Be diligent to ensure the tool has the same orientation when taking your readings.

Filling out the Driveline Angle Worksheet
6. Measure the frame rake. Place a 3-6 foot straightedge on the ground parallel to the frame & between the front (steer) and rear axles. Place angle
meter on top of the staight edge. Zero the tool. Next find a clean flat surface on the frame. Verify level is on and the arrow on the level labeled
facing toward the front of the vehicle is facing toward the front of the vehicle, and the arrow on the level labeled facing toward the rear is actually
facing toward the rear. Once this is verified and you have your frame rake angle, Next hit the zero button on the level. This will allow the level to
set the frame rake for the calculation of drive line measurements.
Zeroing the digital protractor on the frame will allow you to always have the same reference point to zero if multiple measurements are
required. (Even if the truck is moved between each set of measurements).
7. Measure the transmission angle. This will rarely need to be changed; a normal measurement for transmission angle is between 3 and 4 degrees.
To take the transmission angle, you will have to get measurements off the transmission pan rail (not bottom of the pan) or engine blockeBay logo surface,
and sometimes a boss on the bell housing. Take multiple measurements to make sure you are getting the correct reading.
8. Measure the first prop shaft. Take measurements in the middle of the prop shaft, taking several measurements at each component to get as
accurate angles as possible. Depending on the model and drive line setup take the remaining drive line angles at each prop shaft until the
differential or the transfer case depending on the setup of the truck. Always remember to keep protractor, or level pointed in the same direction on
each component measured.
9. To measure the transfer case angle- use the socket on u-joit cap method.
10. Measure the interaxle driveline angle. There is an attachment in Road Ranger tooling kit used for interaxle shaft due to the prop shaft being so
short it is difficult to get good measurement. (Refer to Figure 3 above).
11. Measure the rear differential using the same procedure as forward differential. (see above).

Correcting Driveline Angles

The driveline angles will need to be checked using EatoneBay logo Driveline Angle Analyzer Software (DAA) or MeritoreBay logo's "Driveline Angle Analysis" ,or Allison
iScaan. Its recommended use Allison iScaan if the vehicle is equipped with an Allison transmission. It is located inside Allison HUB and all Allison
dealers have access to it.
You will need the following information:
Tire Revs per Mile
Transmission Top Gear Ratio
Rear Axle Ratio
Max Vehicle Speed
Input this information into IK2600160 - Vehicle Speed Calculator.
Leave "Engine Speed" blank.
Hit "Calculate" to find the Max Engine Speed in Top Gear (Refer to Figure 4)
Figure 4 - Vehicle Speed Calculator Example

This is an example only. You need the information you gathered from NED for accurate calculations.

Using EatoneBay logo Driveline Angle Analyzer (DAA)
Figure 5 - Open EatoneBay logo DAA and Select Driveline Configuration

Open EatoneBay logo Driveline Angle Analyzer, Select New Driveline, Scroll through the Driveline Types until you find
the configuration that matches the vehicle you are working on.

Figure 6 - Enter Driveline and Axle Information

Enter the basic information for the Driveline and Axle.
Choosing the incorrect driveline series will affect the inertials when the measurements are inputted.
Choosing the axle does not affect the inertials. You must not choose "other" or Corrective Mode will not work properly.

Prop Shaft Information
Series
English Metric
Number
209

409

SPL55

207

407

SPL70

210

410

SPL100

210

410

SPL100

214

414

SPL140

217

417

SPL170

225

425

SPL250

235

435

SPL350

259

459

SPL90

249

449

1480

255

455

1550

259

459

1590

259

459

1590

260

426

1610

270

427

1710

276

428

1760

281

429

1810

440

RPL20

450

RPL25

Many DanaeBay logo driveline Prop Codes can be converted to DanaeBay logo a part number here

Figure 7 - Entering the Measurements Taken on Vehicle

Enter the measurements you took on the vehicle and see if any adjustment is required.

Figure 8 - Entering Corrective Mode to Make Adjustments

Enter Corrective Mode.
Attempt to correct the drive line angles with the least amount of changes.
Correcting by adjusting the prop shafts is less labor intensive than changing seats and plates.
If the seats and plates need to be changed to make the correction, you must use the chart below and calculate the difference in pinion
angle from the measured pinion angle.
Example:
8° was measured on truck. Truck had 3548298C1 Seats installed.
Truck is unloaded, 7.58° on the chart. Changing to a 3548299C1 Seat shows 9.53° unloaded.
That would give you 1.95° of pinion angle change (9.53 minus 7.58).
The 8° measured plus 1.95° increase is 9.95° and brings the driveline into specification.
You must also check that when the vehicle is loaded, the angles will stay within specification. (Refer to Figure 9).

0 working angles are not acceptable. EatoneBay logo DAA will not catch this error.
Figure 9 - Using Corrective Mode to Check Loaded Angles (If Required)

Verify the angles remain in specification when loaded. (If Required)
Example Continued:
Front Drive Axle Seats installed: 3548297C1. Pinion angle will increase 0.75° when loaded. (4.45 minus 3.70)
Rear Drive Axle Seats now installed: 3548299C1. Pinion angle will increase 0.75° when loaded (10.28 minus 9.53)
Increase both pinion angles in corrective mode to see the reaction.
In this example the drive line is within specification when loaded.
Every seat is 0.75° difference between loaded and unloaded.

Using Allison Calc (Calc has been replaced by Allison iScaan and is only available tthrough an Allison HUB account)
Allison Calc will only check one single axle at a time.
For 6x4, 4x4, 6x6 or Drop Box applications you will need to run multiple analysis.
Refer to the information below which uses the 6x4 from Figure 9 as the example.
If a drive line needs to be adjusted it is easier to run the adjustments in EatoneBay logo DAA, then check using Allison Calc before making any changes to
the vehicle.
Figure 10 - Open Allison Calc

Open Allison Calc
Select Multiple-Joint Driveline Analysis

Figure 11 - Transmission and Axle Information

As this checks to a single axle at a time, the axle vertical slope in this example is the Forward Drive Axle.
Enter all required information.
Use 0 for Horizontal Slope.
There are 2 prop shafts between the transmission and forward drive axle in Figure 9. This gives you 3
joints.
Transmission Output RPM is calculated using IK2600160 - Vehicle Speed Calculator the same way it is
calculated for EatoneBay logo Driveline Angle Analyzer.

Figure 12 - Prop Shaft Information

Enter Prop Shaft angles and lengths.
Joint Offset is 0.
Shaft Phasing should match the phasing on the truck.

Figure 13 - Overview

This provides an overview of the information you have entered.
Click Continue.

Figure 14 - Results

Results of the First Section of the driveline analysis.
This example is for a 6x4 and the process have to be completed twice.

Figure 15 - Analysis of the Forward Drive Axle to Rear Drive Axle

Still using the drive line example from Figure 9.
The Forward Drive Axle to Rear Drive axle must be checked.
There is only 1 prop shaft. This gives you 2 joints.
The slope of the Forward Drive Axle is entered in the Transmission Vertical Slope box.

123

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TSB/Document ID: IK1400005

Replacement Service Bulletin Number:

MFR Communication Date: 2025-08-25

MFR Internal Campaign ID/Software Version: IK1400005

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: POWER TRAIN

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