NHTSA ID Number: 11022209
Manufacturer Communication Number: NCU - 2025080003
TSB/Document Date: 2025-08-28
Summary
Mercedes-Benz
AG, the manufacturer of Mercedes-Benz
vehicles, has determined that on certain subject vehicles, the Battery Management System control unit software does not correspond to current production specifications. As a result, the battery Malfunction Indicator Lamp (MIL) may illuminate when no system fault occurs. MBUSA will conduct a service campaign. An authorized Mercedes-Benz
dealer will update the Battery Management System control unit software.
News Channel Update |
Vehicle Compliance & Analysis
ATTENTION: Mercedes-Benz
Dealer Principals, General Managers, Sales Managers, Service Managers & Parts Managers
Service Campaign Notification
August 29, 2025
Campaign #
Description
2025080003
25P5496534
Update Battery Management
System Control Unit Software
Campaign Details
Total Population 1,025
Model(s)/
Platform(s)
Model Year(s) 2024-2025
C-Class, AMG
GT, S-Class, and AMG
SL
(206, 192, 223, and 232 platform)
Mercedes-Benz
AG, the manufacturer of Mercedes-Benz
vehicles, has determined that on certain
subject
vehicles, the Battery Management System control unit software does not correspond to current
Issue
production specifications. As a result, the battery Malfunction Indicator Lamp (MIL) may illuminate
when no system fault occurs.
Remedy
MBUSA will conduct a service campaign. An authorized Mercedes-Benz
dealer will update the Battery
Management System control unit software.
Launch Date Affected VINs will be flagged as “OPEN” in VMI on Friday, August 29, 2025.
Warranty Claim Notice
Please note the campaign will close after the warranty claim has been submitted. This change can
take at least one-day to reflect in NetStar VMI.
While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and
customer satisfaction. Please refer all customer inquiries to the Customer Care Center at 1-800-FOR-MERCEDES
.
Mercedes-Benz
USA, LLC
One Mercedes-Benz
Drive
A Mercedes-Benz
Group AG Company
Sandy Springs, GA 30328
770.705.0600
August 2025
Rev. January 31, 2025
TO:
ALL MERCEDES-BENZ
CENTERS
CAMPAIGN NO.
2025080003
CAMPAIGN DESC.
25P5496534
SUBJECT
MODEL(S)
Update Battery Management System Control Unit Software
C-Class, AMG
GT, S-Class and AMG
SL (206, 192, 290, 223 and 232
platform)
MODEL YEAR(S)
CAMPAIGN POPULATION
2024 – 2025
Service Campaign Bulletin
Service Campaign Bulletin
Service Campaign Bulletin
1,025
Prior to performing this Campaign:
Check the Vehicle Master Inquiry (VMI) to verify this campaign applies to the specific vehicle.
Always check for other open campaigns and perform them accordingly!
Review the entire campaign bulletin first, and perform the procedures exactly as described.
Revision Note(s):
Order No. P-SC-2025080003
Service Campaign Bulletin
Service Campaign Bulletin
Service Campaign Bulletin
Campaign Technical Instructions
2
UPDATE BATTERY MANAGEMENT SYSTEM CONTROL UNIT SOFTWARE
Model(s): 206, 192, 290, 223 and 232
• Always use the latest XENTRY Diagnosis software release with all available add-ons.
• Follow the operation steps exactly as described in XENTRY Diagnosis.
• Use a charger to ensure sufficient power supply to the vehicle’s on-board electrical battery system
(greater than 12.5 V).
• If XENTRY Diagnosis is already connected to the vehicle, start with Work Procedure Step 2.
If two or more software updates or SCN codings are performed during a single workshop visit, operation items
02-4762 and 02-5058 may be invoiced only on one of the workshop orders.
Work Procedure
1. Connect XENTRY Diagnosis.
2. Perform software update in Battery management system (BMS) control unit.
To do so, select menu item "Quick test view → N28/10 – Battery management system (BMS) → Adaptations →
Control unit update → Updating of control unit software".
Then follow the user guidance in XENTRY Diagnosis.
3. Perform SCN coding in Battery management system (BMS) control unit.
To do so, select menu item "Quick test view → N28/10 – Battery management system (BMS) → Adaptations →
Control unit update → Updating of SCN coding".
Then follow the user guidance in XENTRY Diagnosis.
4. Disconnect XENTRY Diagnosis.
Warranty Information
Note: The following allowable labor operation should be used when submitting a warranty claim for this repair:
Damage
Operation
Code
Number
Labor Time
(hrs.)
02-9334
Update software in Battery management system (BMS) control unit
(XENTRY Diagnosis connected)
0.1
02-9446
Update SCN coding in Battery management system (BMS) control unit
(XENTRY Diagnosis connected)
0.1
02-4762*
Connect/disconnect diagnostic system
(XENTRY Diagnosis)
0.1
02-5058*
Connect/disconnect starter battery charger
(with XENTRY Diagnosis connected)
0.1
54 965 34
*
Description
Invoice operation item only once for each workshop Repair Order.
Note: Always check Xentry Operation Time (XOT) for the current OP-Code times. Labor times are subject to change
and updates may not be reflected in this document.
1
P-SC-2025080003
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TSB/Document ID: NCU - 2025080003
Replacement Service Bulletin Number:
MFR Communication Date: 2025-08-29
MFR Internal Campaign ID/Software Version:
Communication Type: Service Campaign
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
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