NHTSA ID Number: 11022010
Manufacturer Communication Number: 21-038-25
TSB/Document Date: 2025-08-21
Summary
Transmission Auxiliary Oil Pump Failure Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): ● P0B0D-00 - Electric/Auxiliary Transmission Fluid Pump Motor Control Module. Customers may also comment on the following: ● Vehicle is in limp mode This bulletin involves replacing the transmission oil pump.
Technical Service Bulletin (TSB)
Transmission Auxiliary Oil Pump Failure
REFERENCE:
TSB: 21-038-25
GROUP: 21 - Transmission and Transfer
Case
Date:
August 16, 2025
REVISION: ––
VEHICLES
AFFECTED:
2021 - 2024 (JL) Jeep
Wrangler
MARKET APPLICABILITY:
2022 - 2025 (WL) Jeep
Grand Cherokee/Grand Cherokee L
MEA
NA
This bulletin applies:
SA
IAP
● JL vehicles built on or before March 19, 2025 (MDH 0319XX)
equipped with a 2.0L I4 DOHC DI Turbo PHEV Engine (Sales Code
EE
CH
ECX).
NOTE: This bulletin applies to
● WL vehicles built on or before April 08, 2025 (MDH 0408XX)
North America markets.
equipped with a 2.0L I4 DOHC DI Turbo PHEV Engine (Sales Code
ECX).
CUSTOMER
SYMPTOM:
Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must
exhibit/set the following Diagnostic Trouble Code (DTC):
● P0B0D-00 - Electric/Auxiliary Transmission Fluid Pump Motor Control Module.
Customers may also comment on the following:
● Vehicle is in limp mode.
CAUSE:
Electric auxiliary transmission oil pump failure
This Technical Service Bulletin (TSB) has also been released as a Rapid Service Update (RSU) 25-170,
date of issue August 16, 2025.
REPAIR SUMMARY:
This bulletin involves replacing the transmission oil pump.
CLAIMS DATA:
Labor Operation No:
21-92-01-90
21-92-01-91
Failure Code
Labor Description
Pump, In-Pan Electric Replace WL
(3 - Highly Skilled)
Pump, In-Pan Electric Replace JL
(3 - Highly Skilled)
ZZ
Skill Category
2 - Automatic
Transmission
Labor Time
2.4 Hrs.
2 - Automatic
Transmission
2.0 Hrs.
Service Action
J21 FSAR-RSU-5588
-2-
SPARE PARTS:
Qty
1
Part No.
68597449AA
7
68218925AB
Description
Pump Kit, Transmission
Oil
Fluid, Automatic
Transmission, Quart
Notes
DIAGNOSIS:
Using a Scan Tool (wiTECH) with the appropriate Diagnostic Procedures available in DealerCONNECT/
Service Library, verify all related systems are functioning as designed. If DTCs or symptom conditions, other
than the ones listed above are present, record the issues on the repair order and repair as necessary before
proceeding further with this bulletin.
If the customer describes any of the symptoms listed above in the customer symptom section, perform the
Repair Procedure.
SPECIAL TOOLS/EQUIPMENT:
Description
wiTECH or Equivalent
Ref. No.
–
Notes
–
REPAIR PROCEDURE:
NOTE: This is not a proactive repair. This Repair Procedure is to only be performed under this RSU if
the vehicle exhibits the symptom/conditions listed in this document.
1. Perform the "P0B0D-00 - Electric/Auxiliary Transmission Fluid Pump Motor Control Module" diagnostic
test. Refer to the detailed service procedures available in DealerCONNECT/Service Library under: Service
Info> 28 - DTC-Based Diagnostics / Module, Transmission Control (TCM), 8P75PH / Diagnosis and
Testing.
2. Does the DTC diagnostic test lead to transmission oil pump replacement?
● YES>>> Proceed to Step 3.
● No>>> This bulletin does not apply. Perform the recommended diagnostic test repair.
3. Replace the transmission oil pump. Refer to the detailed service procedures available in DealerCONNECT/
Service Library under: Service Info> 21 - Transmission and Transfer Case / Automatic - 8P75PH / Pump,
Electric Transmission Oil / Removal and Installation.
4. Clear DTCs.
-3-
J21 FSAR-RSU-5588
POLICY:
Reimbursable within the provisions of the warranty.
This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may be reproduced, stored in a retrieval system, or
transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA
US LLC.
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TSB/Document ID: 21-038-25
Replacement Service Bulletin Number:
MFR Communication Date: 2025-08-16
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: POWER TRAIN
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
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