NHTSA ID Number: 11021929
Manufacturer Communication Number: 35912
TSB/Document Date: 2025-08-18
Summary
This is a Technical Journal: AC evaporator repair, additional parts needed. Add resister in line jumper cable.
Volvo
Car USA LLC
Technical Journal
Technical Journal Title
Ref. No.
AC evaporator repair, additional parts needed
TJ 35912.5.1
Issuer (Dept.)
Issue Date
Status Date
7/10/25
7/21/25
Technical Service
Car Market
Partner
Function Group
United States and Canada
3 US 7510 Volvo
Car USA
8720
Function Description
Page
Air distribution
Page 1 of 4
Attachment
File Name
File Size
TJ 35912 1.PNG
1.3298 MB
TJ 35912 2.PNG
0.0476 MB
Rows beginning with * are modified
Note! If using a printed copy of this Technical Journal, first check for the latest online version.
DESCRIPTION:
* Updated Chassis Range.
If the AC evaporator needs to be replaced, please follow advice under “Service”.
CSC Customer Symptom Codes
Code
Description
KI
Temperature control/A/C not cold enough
TB
Temperature control/A/C does not work
DTC Diagnostic Trouble Codes
Vehicle Type
Type
Eng
Eng
Desc
Sales
2XX
Body
Gear
Steer
Model Year
2016-9999
Plant
Chassis range
Struc Week
Range
-
201505-202327
SERVICE:
When replacing the AC evaporator according to VST OP Number: 87402-2, also install Resistor
(in-line jumper cable) P/N 32241228 (see picture 2) according to the method with VCC ID VCC517278-1.
Warranty claim info:
To get warranty claim accepted for a job described in this TJ, please use following data:
VST OP Number:87402-2
Technical Journal 35912.5.1
VST Operation Number
VST Operation Number
Description
87402-2
Evaporator replace
VEHICLE REPORT:
Yes, please submit a Vehicle Report if the service solution described in this TJ has no effect. Use
concern area “Vehicle Report” and sub concern area “Support not needed”, use function group
8720.
To view TJ attachments continue to the next page. This TJ has two
attachments.
Page 2 of 4
2025-07-21
Technical Journal 35912.5.1
2025-07-21
Page 3 of 4
Technical Journal 35912.5.1
Page 4 of 4
2025-07-21
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TSB/Document ID: 35912
Replacement Service Bulletin Number:
MFR Communication Date: 2025-07-23
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: UNKNOWN OR OTHER
MFR Component System:
MFR Component Subsystem:
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