NHTSA ID Number: 11021782
Manufacturer Communication Number: RCA-18-25-001-1
TSB/Document Date: 2025-08-08
Summary
FSAM-1608: Rivian
is initiating a customer satisfaction campaign for some model year 2023-2024 R1T and R1S vehicles. On these vehicles, the wheel hub to knuckle joint may have been serviced with a torque value that was too low. A fastener torqued to the lower value may cause an audible noise while driving at low speeds but will not impact vehicle performance. Rivian
will retorque the affected fasteners and replace them if necessary. Rivian
is launching this campaign for customer satisfaction and to ensure the quality of Rivian
vehicles.
RCA-18-25-001-1: Tighten Hub to Knuckle Fasteners
Rivian
is initiating a customer satisfaction campaign for some model year 2023-2024 R1T and R1S vehicles. On
these vehicles, the wheel hub to knuckle joint may have been serviced with a torque value that was too low.
A fastener torqued to the lower value may cause an audible noise while driving at low speeds but will not
impact vehicle performance. Rivian
will retorque the affected fasteners and replace them if necessary. Rivian
is
launching this campaign for customer satisfaction and to ensure the quality of Rivian
vehicles.
Document Type
Customer Satisfaction Campaign
Bulletin
Date
July 9, 2025
Affected Region(s)
USA, Canada
Affected Model(s)
R1T, R1S
Model Year(s)
2023-2024
Approximate Build Dates
March 2023-April 2024
Refer to Open Containments in ServiceOS to
determine if this document applies to a specific
vehicle.
Vehicle System
18 - Suspension
Minimum Service Location
Mobile
Potentially Required Parts
Part Number
Quantity Engineering Name
Service Name/Notes
SC00006346-B
4
BOLT - M10X1.5X50 HX FL WSHR LOCK SPCL
CL10.9 R105G
SC00006315-A
16
BOLT - M12X1.25X50 HX FL CL10.9 R107G
Attention: The parts listed in this table are only for unique steps that are called out in this bulletin.
Some sections of this bulletin might refer to Service Manual procedures which require additional parts.
Always review the bulletin and all potentially related Service Manual procedures before ordering parts
and beginning work.
Required Special Tools:
Tool Number
Tool Name
TSN01556-300-A
LOW PROFILE R1 HUB SOCKET, 18MM
TSN01561-100-A
3/8" DR. WOBBLE EXTENSION, 3" LONG
TSN01562-100-A
3/8" DR. WOBBLE EXTENSION, 10" LONG
Attention: The special tools listed in this table are only for unique steps that are called out in this
bulletin. Some sections of this bulletin might refer to Service Manual procedures which require
additional special tools. Always review the bulletin and all potentially related Service Manual
procedures before beginning work.
RCA-18-25-001-1: Tighten Hub to Knuckle Fasteners, Page 1
Inspection
1.
• If using a vehicle lift: Raise and Support Vehicle (refer to service manual procedure 981020017).
• If not using a vehicle lift:
a. Set the ride height to highest.
b. On the center display: Turn on Tire Change mode.
2. Inspect the marking on the heads of the highlighted fasteners.
• LH and RH front:
• LH and RH rear:
Each fastener will have A&A or SPF marked on it. If any hub has a combination of both A&A and SPF
fasteners, or if the markings on any fastener is not readable: Replace all fasteners on that hub. Refer to
the appropriate section of this bulletin:
• Replace Front Hub - Knuckle Fasteners
• Replace Rear Hub - Knuckle Fasteners
3. Perform the Retorque Hub - Knuckle Fasteners section of this bulletin.
Note: Do not retorque any fasteners that were replaced as result of the previous step.
RCA-18-25-001-1: Tighten Hub to Knuckle Fasteners, Page 2
Retorque Hub - Knuckle Fasteners
1. LH and RH front: Using the 18 mm hub socket and wobble extension: Tighten:
Tip: If necessary: Add a standard extension between the torque wrench and wobble extension.
2. LH and RH rear: Using the 18 mm hub socket and wobble extension: Tighten:
Tip: If necessary: Add a standard extension between the torque wrench and wobble extension.
Torque specifications in this section
Step Number
Torque (Nm)
Hubs with all A&A fasteners 105
Hubs with all SPF fasteners 135
Replace Front Hub - Knuckle Fasteners
Perform this section only when directed, based on the results of the Inspection section.
RCA-18-25-001-1: Tighten Hub to Knuckle Fasteners, Page 3
1.
• Vehicles with 21 inch wheels: Remove: Cover, Wheel (refer to service manual procedure
221025010).
• Other vehicles: Remove:
Note: Pry in the highlighted area(s).
2. Remove and discard:
CAUTION: Non-reusable component(s).
RCA-18-25-001-1: Tighten Hub to Knuckle Fasteners, Page 4
3. Using a 3/8 inch drive 17 mm deep socket: Press in on the front halfshaft as much as possible, then brace
the socket against the inner lip of the wheel to keep the halfshaft in place.
4. Using the 18 mm hub socket and wobble extension: Replace:
Tip: If necessary: Add a standard extension between the torque wrench and wobble extension.
5. Repeat step 4 on the other 3 fasteners that secure this hub. Replace one fastener at a time.
CAUTION: Do not remove more than one fastener at a time.
RCA-18-25-001-1: Tighten Hub to Knuckle Fasteners, Page 5
6.
Warning: Put on work gloves to avoid a pinch condition in the next step.
7. Remove the socket that was installed in step 3.
8. Make sure that the halfshaft is properly seated within the knuckle.
9. Install, using new component(s):
Note: When installing the halfshaft bolt:
a. Use a new bolt.
b. Torque the bolt to 80 Nm.
c. Loosen the bolt 1 turn.
d. Torque the bolt to 128 Nm.
10. Reinstall the components that were removed in step 1.
Torque specifications in this
section
Step Number Torque (Nm)
4
135
9
128
Replace Rear Hub - Knuckle Fasteners
Perform this section only when directed, based on the results of the Inspection section.
RCA-18-25-001-1: Tighten Hub to Knuckle Fasteners, Page 6
1.
• Vehicles with 21 inch wheels: Remove: Cover, Wheel (refer to service manual procedure
221025010).
• Other vehicles: Remove:
Note: Pry in the highlighted area(s).
2. Remove and discard:
CAUTION: Non-reusable component(s).
RCA-18-25-001-1: Tighten Hub to Knuckle Fasteners, Page 7
3. Using a 3/8 inch drive 17 mm deep socket: Press in on the rear halfshaft as much as possible, then brace
the socket against the inner lip of the wheel to keep the halfshaft in place.
4. Using the 18 mm hub socket and wobble extension: Replace:
Tip: If necessary: Add a standard extension between the torque wrench and wobble extension.
5. Repeat step 4 on the other 3 fasteners that secure this hub. Replace one fastener at a time.
CAUTION: Do not remove more than one fastener at a time.
RCA-18-25-001-1: Tighten Hub to Knuckle Fasteners, Page 8
6.
Warning: Put on work gloves to avoid a pinch condition in the next step.
7. Remove the socket that was installed in step 3.
8. Make sure that the halfshaft is properly seated within the knuckle.
9. Install, using new component(s):
Note: When installing the halfshaft bolt:
a. Use a new bolt.
b. Torque the bolt to 80 Nm.
c. Loosen the bolt 1 turn.
d. Torque the bolt to 128 Nm.
10. Reinstall the components that were removed in step 1.
Torque specifications in this
section
Step Number Torque (Nm)
4
135
9
128
Labor Codes
Labor Code
Description
RCA182500100
RCA-18-25-001 not applicable
RCA182500101
Tighten hub to knuckle fasteners in 4 locations
RCA182500102
Tighten hub to knuckle fasteners in 3 locations, replace fasteners in 1 location
RCA182500103
Tighten hub to knuckle fasteners in 2 locations, replace fasteners in 2 locations
RCA182500104
Tighten hub to knuckle fasteners in 1 location, replace fasteners in 3 locations
RCA182500105
Replace hub to knuckle fasteners in 4 locations
Contact ServiceDocumentFeedback@rivian
.com regarding labor codes and document content.
RCA-18-25-001-1: Tighten Hub to Knuckle Fasteners, Page 9
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TSB/Document ID: RCA-18-25-001-1
Replacement Service Bulletin Number:
MFR Communication Date: 2025-07-09
MFR Internal Campaign ID/Software Version: FSAM-1608
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: POWER TRAIN
MFR Component System:
MFR Component Subsystem:
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