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TECHNICAL INSTRUCTIONS

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FOR

LIMITED SERVICE CAMPAIGN 22TD04

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ACCESSORY DASH CAMERA FIRMWARE UPDATE

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CERTAIN 2021 MODEL YEAR SIENNA VEHICLES
CERTAIN 2021 MODEL YEAR VENZA VEHICLES

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The repair quality of covered vehicles is extremely important to Toyota. All dealership technicians performing
this repair are required to successfully complete the most current version of the E-Learning course “Safety
Recall and Service Campaign Essentials”. To ensure that all vehicles have the repair performed correctly;
technicians performing this recall repair are required to currently have completed all of the following courses:

T623 – Electrical Circuit Diagnosis

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It is the dealership’s responsibility to select technicians with the above certification level or greater to perform
this recall repair. Carefully review your resources, the technician skill level, and ability before assigning
technicians to this repair. It is important to consider technician days off and vacation schedules to ensure
there are properly trained technicians available to perform this repair at all times.

OPERATION FLOW CHART

1. Confirm Vehicle VIN matches the RO.
2. Check the Vehicle Inquiry System for
Campaign eligibility.
Covered
Does the Dash Camera have thermal
event damage to the camera or SD card
holder?

No further action required.

Not Covered

YES

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I.

Replace with new Dash Camera
Assembly

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NO

Confirm replacement camera has SD
Card

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Reprogram Dash Camera Assembly using
SST-DVR-SD01

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Re-Install Customer SD Card

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Confirm Firmware Update is complete

IDENTIFICATION OF AFFECTED VEHICLES

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II.

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Campaign complete.
Return the vehicle to the customer.

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1. CHECK VEHICLE FOR CAMPAIGN ELIGIBILITY
a. Compare the vehicle’s VIN to the VIN listed on the Repair Order to ensure they match.
b. Check the TIS Vehicle Inquiry System to confirm the VIN is involved in this Campaign, and
that it has not already been completed.
Note: TMNA warranty will not reimburse dealers for repairs completed on vehicles that
are not affected or were previously completed, even by another dealer.

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III. BACKGROUND

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The involved vehicles are equipped with a Toyota Genuine Accessory Dash Camera. When the Micro SD Card in the
accessory dash camera is damaged and an error is detected, the accessory dash camera continuously attempts the
read/write function leading to a rise in temperature of the accessory dash camera components and potential melting
of the Micro SD card and the surrounding area on the accessory dash cam.

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IV. PREPARATION

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1. PARTS

Part Description

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Part Number
PT949-08210

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*Note: Parts needed will be dependent on inspection results. If thermal event damage
is found on the Dash Camera Assembly, the vehicle will require a new Dash Camera
Assembly. If no thermal event damage found, the vehicle DOES NOT REQUIRE Dash
Camera Assembly.
Dash Camera Assembly

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A. TOOLS & EQUIPMENT
• Techstream 2.0 / Techstream Lite with software version 17.0 or greater installed
• DCA-8000 Battery Diagnostic Tool/Charger

Tool Name
SD Card Reprogramming Kit

Quantity
1

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Part Number
SST-DVR-SD01

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SST- Special Service Tools required for this repair:

If you are in need of this tool, please reach out to quality_compliance@toyota.com.

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V.
COMPONENTS

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VI.

INSPECTING DASH CAMERA CONDITION

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1. CHECK DASH CAMERA FOR THERMAL EVENT DAMAGE
a. Visually inspect dash camera housing for signs of thermal damage.
b. Visually inspect the dash camera SD card holder for signs of thermal damage.

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Example of Failed/NG Dash Camera Housing
Example of OK Dash Camera Housing
and SD Card Holder
and SD Card Holder
(This damage is expected to be extremely rare)

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REVIEW SECTION BELOW (POST INSPECTION FLOW CHART) TO
DETERMINE NEXT STEPS

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POST INSPECTION FLOW CHART
Dash Cam Thermal Event Damage
Present?

No

Section VII – Reprogram Dash Cam

Yes

Section VIII – Replace Dash Cam.

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VII.

DASH CAMERA REPROGRAMING

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1. VEHICLE PREPARATION
a. Ensure the vehicle is turned OFF
b. Connect vehicle to DCA-8000 Battery or other type of
power spply to the 12V battery.

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2. VERIFY TECHSTREAM SETUP
a. Verify that the Techstream meets the following conditions:
• The latest version of the software is loaded

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Note: A power supply must be connected during
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3. CARD PREPARATION

b. Insert LEXAR Update Card into supplied adapter.

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a. Ensure the “LOCK Slider is in the “UNLOCK position so that
the card is writable

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c. Insert adapter into TechStream

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d. Open File Explorer and Navigate to SD Card

f. If the “IPL”, “RTK” and “SD_CarDV.bin” files are not visible,
then this means the card has been used once and this will have
deleted the files.
Open the “FIRMWARE BACKUP” folder as shown and COPY