NHTSA ID Number: 11021691
Manufacturer Communication Number: SIL 29-1K2K-25
TSB/Document Date: 2025-08-07
Summary
Announces release of BCKN 261 software
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TSB/Document ID: SIL 29-1K2K-25
Replacement Service Bulletin Number:
MFR Communication Date: 2025-07-16
MFR Internal Campaign ID/Software Version:
Communication Type: Other
NHTSA Components: POWER TRAIN
MFR Component System: Transmission
MFR Component Subsystem:
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29-1K2K-25
July 16, 2025
Page 1 of 5
SUBJECT:
DTC P2637 with Adaptive Cruise Control![]()
MODELS AFFECTED:
1000 Series™ and 2000 Series™
Introduction
On May 15, 2025, Allison Transmission released BCKN 261 software to address the items below. If the vehicle is
exhibiting any of the complaints or issues mentioned, please follow the outlined service procedure.
Description of Complaint
Certain Hyundai
vehicles equipped with both Adaptive Cruise Control
(ACC) and pre-261 Transmission Control
Module (TCM) software have an increased risk of the vehicle unintentionally setting DTC P2637 Torque
Management Feedback Signal — SEM.
If DTC P2637 is present, please follow the troubleshooting steps.
New Allison DOC®
1.
Confirm the current TCM software level by connecting the TCM to Allison DOC. The TCM INFORMATION
tab shows the Calibration (CAL) ID as shown in Figure 1. The first four digits indicate the current software
level. If it is B261 or later, an update is not required. If it is B251 or prior, an update is required to resolve
the issue.
KB / SL9361EN
xi51822
Copyright © 2025 Allison Transmission, Inc. All Rights Reserved.
29-1K2K-25
July 16, 2025
Page 2 of 5
7000815
Figure 1. Current Software Level Example in New Allison DOC
2.
Use FLASH DOWNLOAD MANAGER to update the software to B261 or later. Input the TCM serial
number as the Calibration Value and check the box next to Download Latest Calibration. Click ADD (refer
to Figure 2).
7000816
Figure 2. Updating to Latest Software Level in Flash Download Manager
3.
After programming is complete, use Allison DOC to verify that the first four digits of the CAL ID are B261
or later (refer to Figure 3).
Copyright © 2025 Allison Transmission, Inc. All Rights Reserved.
29-1K2K-25
July 16, 2025
Page 3 of 5
7000817
Figure 3. Updated Software Level Example in New Allison DOC
Former Allison DOC
1.
In the former Allison DOC program, confirm the current TCM software level by connecting the TCM to
Allison DOC. The CAL ID is shown under the DTC AND GENERAL INFORMATION tab. The first four
digits indicate the current software level. If it is B261 or later, an update is not required. If it is B251 or
prior, an update is recommended.
7000818
Figure 4. Current Software Level Example in Former Allison DOC
Copyright © 2025 Allison Transmission, Inc. All Rights Reserved.
29-1K2K-25
July 16, 2025
Page 4 of 5
2.
Use TCM REFLASH to update the software to B261 or later. Input the TCM serial number as the
calibration value and check the box next to Download Latest Calibration. Click ADD (refer to Figure 5).
7000801
Figure 5. Updating to Latest Software Level in TCM Reflash
3.
After programming is complete, use Allison DOC to verify that the first four digits of the CAL ID are B261
or later (refer to Figure 6).
7000819
Figure 6. Updated Software Level Example in Former Allison DOC
Copyright © 2025 Allison Transmission, Inc. All Rights Reserved.
29-1K2K-25
July 16, 2025
Page 5 of 5
Claim Submittal Information
The actions described in this document will be covered by the standard warranty, supplemental, or EC coverage,
whichever is relevant on your Repair Order Open Date. If the transmission no longer has an active coverage, this
action will not be covered by warranty.
Include a screenshot of the Allison DOC DTC and General Information page, showing the TCM serial number and
CAL ID fields prior to updating the calibration as shown in Figure 1.
Table 1 Claim Information
Claim Type
Machine
Primary Failed Part (PFP)
400
PFP Serial Number
TCM Serial Number shown in DOC Snapshot
Include reference to this SIL in the 4WARD Work Performed Comments field with your normal complaint, cause,
and correction narrative (refer to Figure 7).
7000663
Figure 7. Work Performed Comments
Table 2 Labor Codes/Hours
Labor Code
Labor Hours
Labor Operation
00096501
1.0
Recalibrate TCM
00096400
0.5
Test Drive
Any additional parts, labor or net items required to complete this action must be justified in the Work Performed
Comments field of the claim.
Copyright © 2025 Allison Transmission, Inc. All Rights Reserved.
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