NHTSA ID Number: 11021613
Manufacturer Communication Number: IK2501967
TSB/Document Date: 2025-08-06
Summary
Title: Incorrect Software code for Redundant door control Applies To: Vehicles Marked In Service Porta
Countries:
CANADA, UNITED STATES Document ID: IK2501967
Availability:
ISIS, NotSIR
Revision:
1
Major System:
UPTIME
Created:
5/21/2024
Current Language: English
Last Modified: 7/29/2025
Other Languages: NONE
Author:
Viewed:
Mujtaba Aidroos
76
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Title : Incorrect Software code for Redundant door control
Applies To : Vehicles Marked In Service Portal
DESCRIPTION
Steering Wheel Door Switch will be functional and redundant door switch will not funtion due to missing programming in Body Controller
SYMPTOMS
DTC/Light
Description
N/A
N/A
SPECIAL TOOLS / SOFTWARE
Tool Description
Tool Number
Comments
Instructions
N/A
N/A
N/A
N/A
SERVICE PARTS INFORMATION
Kit Description
N/A
DIAGNOSTIC STEPS
N/A
REPAIR STEPS
Part Number
Qty.
Required
Notes
1. Bring vehicle into shop and park on a flat surface
2. Shift transmission into park or neutral, set parking brake and install wheel chocks
3. In Diamond Logic Builder (DLB) remove feature 0597593 and add 0597594 and reprogram the bus.
A. REMOVE: 597593 - BCM PROG, SWITCH, DOOR CONTROL for Air, Located on Steering Wheel
B. ADD: 597594 - BCM PROG, SWITCH, DOOR CONTROL for Air, Located on Steering Wheel, Includes Redundant Switch
4. Remove wheel chocks
5. Return vehicle back to service
WARRANTY INFORMATION
Repair
SRT
Hrs
CAB ESC REPROGRAM
A40-24A20-2
0.3
ADMINISTRATIVE PROCEDURE
Expense is to be charged to Warranty. Claims are to be submitted in the normal manner, making reference to Proactive Field Change Number.
It is important that the coding be completed properly to assist in processing the warranty claim. Complete instructions will be found in the Warranty Policy
Manual, Section 10.
As with all claim submissions, items acquired locally must be submitted in the Other Charges tab. The cost of any bulk items (such as a bag of cable tie
straps, roll of wire, barrel of oil, or tube of silicone) should be prorated for the cost of the individual pieces / amount used during each repair.
Sales Policy repairs have a 10% markup on parts
To ensure this important improvement is made in a timely manner, all claims for this Proactive Field Change Number must be submitted within 12 months
from the release of this document or within the normal warranty period for the vehicle, if after 12 months from the release date
If a feedback case is required, please select feedback type as 600/MRC/FSC and case type as feedback.
This will ensure the case file goes to the correct correspondents
OTHER RESOURCES
Master Service Information Site
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Copyright © 2025 Navistar
, Inc.
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TSB/Document ID: IK2501967
Replacement Service Bulletin Number:
MFR Communication Date: 2025-07-29
MFR Internal Campaign ID/Software Version: IK2501967
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
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