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NHTSA ID Number: 11021550

Manufacturer Communication Number: T7020

TSB/Document Date: 2025-08-06


Summary

This Temporary Repair Practice describes removal and replacement of fuel injectors which may be degraded, resulting in repeat instances of aftertreatment fault codes and/or excessive aftertreatment system regeneration. This is an update to a previously submitted communication.


Temporary Repair Practice
TRP Number: t7020

Revision: F

X15eBay logo Nozzle Replacement on Fuel Injectors US Focus TRP

Released Date: 10-Jul-2025
Expiration Date (U.S. and Canada): 15-Jun-2026
Expiration Date (InternationaleBay logo): 15-Jun-2026

Attention
U.S. / Canadian Dealers
U.S. / Canadian Distr./Branches and Div. Offices (Automotive)
This is to revise and replace TRP 7020-E, dated 12-Jun-2025. This revision is to:
1. Narrative updates support Regeneration, removing all references to TEST.
If additional information is required, please contact your CumminseBay logo Warranty Operations Group Leader.

Description
This TRP is being issued to repair degraded fuel injectors with guidance from TSB230162 on certain X15eBay logo CM2450 X134B and X142B certified engines. Where authorized,
the full set of injectors will be replaced addressing a potential concern for fuel injector degradation, avoiding excessive regeneration or excessive soot accumulation in
DPF that leads to an engine light for associated fault codes listed below. This field action authorizes certified repair locations to remove and replace the fuel injectors
with renozzled and improved fuel injectors as received from a certified ReNozzle center. Completion of TSB230162 is required by all Distributor and Dealer Channels for
repairs claimed to this TRP.

Note : For Guidance on Timing and TRP Flow, please review Attachment B, FAQ Section, page 4.

Action
In order to qualify for repair under this field action, an engine:
1. must be within coverage limits for a valid warranty or extended coverage certificate covering fuel injector and,
2. must record one or more of any of the following symptoms or fault codes; FC1921, FC1922, FC1981, FC2639, FC3375, FC3376, Regeneration Excessive, and
3. must complete TSB230162 and receive CumminseBay logo Care Instruction to continue with TRP7020 and,
4. must show as OPEN on QuickServe® Online for this field action.

Note : The ESN list is attached for reference.
Note : Where appropriate, for engines that do not have a valid warranty or an extended coverage certificate can file an Admin Only claim to remove
the engine from eligibility.
After verifying that the engine meets the above requirements, perform the following actions:
1. Complete TSB230162 to receive repair direction from CumminseBay logo Care.
2. Acquire authorization from CumminseBay logo Care before beginning any work prescribed below.
3. Order the Packaging Box, Part #6520055.
4. Please refer to the appropriate Service Manual. Follow procedure 006-026 in Section 6 for Injector, proceed to remove all 6 fuel injectors.
5. ALL removed injectors MUST be cleaned prior to packaging. Complete the cleaning procedure for the injectors. Please refer to Attachment B, Pre-Shipping Cleaning
Procedure for detailed instructions.
6. Once ALL injectors have been removed, follow instructions as outlined in Attachment B to ensure proper packaging. To ensure appropriate component labels, print
and fill up Attachment C. This should be placed inside the box as illustrated in Attachment B.
7. The Service provider MUST use the shipping label as indicated in Attachment B. A QR Code has been provided for your convenience. Complete the information as
required and submit the form. Generate the label and affix to the packaging box. As an alternative, the actual url link has been provided.

Note : The Shipping Label will auto populate to the nearest fuel injector renozzle location. If FedEx is not the official shipping entity for
Shipments, this field action limits to 1-way shipping cost of $55.50 and can be filed in Other Claimables section as "Campaign Supplies".
Renozzle location addresses can be found in the Attachment B.
8. If FC1922 is present, perform the DPF cleaning. Referring to Owner's Manual Section 564-101-047, choose the cleaning method that best fits the application. Costs
associated with third-party support for DPF cleaning, including the transfer and return of the DPF, can be claimed in the Other Claimables section, summarized as
"Campaign Supplies".

Note : In the claim narrative, please include DPF Cleaning Method, and related costs. If the DPF is damaged, or otherwise deemed unusable,
take appropriate steps to replace the DPF and claim to the existing coverage supporting the FIAS Fail Code.
9. Once Fuel Injectors have been returned from ReNozzle center, proceed to install fuel injectors per procedure 006-026. All required seals and additional components
for installation will be included within the returned packaging box.
10. Once installation is completed, and if any of the fault codes, 1921, 2639, 3375, 3376 are logged, proceed to perform the Aftertreatment Diesel Particulate Filter (DPF)
Regeneration.

Note : The DPF Regeneration is intended to clean the Aftertreatment System and clear any remaining Fault Codes related to this issue. Please
claim the SRT 99-901, QTY of 1 for Regeneration reimbursement.
11. Perform the Injector Performance Test (IPT) to verify appropriate functionality of all 6 fuel injectors.

Note : Replace any fuel injectors that fail to pass the IPT Test with a ReCon injector, CumminseBay logo P/N 651358900PX or the ReCon equivalent. All
failed injectors MUST be returned to CumminseBay logo ReCon.
Note : All fuel injectors replaced with part number 651358900PX or the ReCon equivalent are subjected to audit based on IPT results and can
ONLY be claimed against existing warranty coverage. Replacement of renozzled fuel injectors should be considered ONLY if IPT results register
as FAILED.

Material Disposition
Where applicable, items removed should be returned to ReCon for core credit. Unless otherwise indicated, items with no core liability can be scrapped.

Reimbursements
Parts
Note : Parts listed are OPTIONAL, and should ONLY be used if the provided renozzled injectors fail the Injector Performance Test (IPT). Failed
injectors should be returned to CumminseBay logo ReCon.
The following parts are covered under this field action:
Part Number

Quantity

Description

651358900

1

KIT,INJ (RECON, POST IPT - INFO ONLY)

651358900PX

1

KIT,INJ (RECON, POST IPT - INFO ONLY)

652005500

1

KIT,PTS DST CENTER

Note : SRTs to gain access that are required to complete the repair, that are sufficiently explained in the claim narrative, may also be claimed on this
action.
Note : All SRTs listed are OPTIONAL. Select ONLY the appropriate SRTs for the repair performed.
Labor Using Applicable Access Code and Time
SRT Code

Description

00-90F

Technician Administrative Time - Field Action Service
Events (OPTIONAL)

06-0XP

Injector - Remove and Install, All - X15eBay logo CM2450
X134B (OPTIONAL)

06-1Y9

Injector - Remove and Install, All - X15eBay logo CM2450
X142B

11-0ZU

Aftertreatment System, (Vertical) - Remove and
Install - X15eBay logo CM2450 X134B (OPTIONAL)

11-0ZV

Aftertreatment System, (Horizontal) - Remove and
Install - X15eBay logo CM2450 X134B (OPTIONAL)

11-23T

Aftertreatment System, (Vertical) - Remove and
Install - X15eBay logo CM2450 X142B

11-23U

Aftertreatment System, (Horizontal) - Remove and
Install - X15eBay logo CM2450 X142B

14-006

Injector - Performance Test , One or All (Electronic
Service Tool) (OPTIONAL)

99-00D

DPF CLEANING (OPTIONAL - QTY 1) (OPTIONAL QTY 1)

99-901

Aftertreatment Diesel Particulate Filter (DPF) Regeneration (CMI) (QTY 1)

99-902

PRE-PACKAGING INJECTOR CLEAN UP (OPTIONAL QTY 1)

99-008

TSB230162; ECM Image - Obtain and Submit
(OPTIONAL - QTY 1)

Time (hrs)

Travel
Travel is not covered under this field action Towing is not covered under this field action.

Other Claimables
Consumables are covered under this field action.

Note : Additional parts, such as o-rings, gaskets and fasteners, that are required to complete the repair, but not listed, may be claimed in Other
Claimables. Please consolidate all consumables and claim them as one line item in Other Claimables titled CAMPAIGN SUPPLIES or other
appropriate selections. Please include brief summaries on the details of items claimed. A lack of documentation in the narrative may result in a
reduction in claim reimbursement or claim denial.

Claim Instructions

For CumminseBay logo Dealers, claims for this TRP must be filed via RAPIDSERVE™ Web (rsw.cummins.com). For information regarding RAPIDSERVE™ Web, please reference the
"Warranty" tab in QuickServe® Online. If there are additional questions, please contact your local CumminseBay logo Distributor.
Claim Codes
Description

Code

Account Code:

65

Pay Code:

North America Distributor = X

Pay Code:

North America Dealer = D

Pay Code:

InternationaleBay logo Distributor = I

Pay Code:

InternationaleBay logo Dealer = R

Failure Code:

WFIAS3

Attachments
Click here to see t7020_esn-list-a.xlsx
(/service/english/attachments/t7020_esn-list-a.xlsx) Click here to see t7020_attachment-b.pdf
(/service/english/attachments/t7020_attachment-b.pdf) Click here to see t7020_attachment-c.pdf
(/service/english/attachments/t7020_attachment-c.pdf)
Engine Family

Fuel System

ISX, QSX15 ISX15eBay logo
ISX, QSX15 ISX15eBay logo
Design Application

Market Application

Automotive

Automotive

Automotive

Automotive

Document History
Date

Details
Document Created; 06-Jun-2024
Update the Action; 13-Jun-2024
Update the Action, SRT list; 02-Jul-2024
Update the Description, update the Action, update the Material Disposition, update the Reimbursements; 03-Sep-2024
Update the Action and Parts Description, update the ESN list; 31-Oct-2024
Extend the Expiration date, update the Action, update the Material Disposition, update the Reimbursements, update
Attachment B; 12-Jun-2025
Update narrative; 10-Jul-2025

Last Modified: 10-Jul-2025

TRP7020, Attachment B
X15eBay logo Fuel Injector Nozzle
Replacement US Focus
Revision: 4/29/2025

X15eBay logo Fuel Injector Nozzle Replacement
TRP US Focus
1. Overview
2. Timing and TRP Flow FAQ
3. Pre-Shipping Cleaning Procedure for Fuel Injectors
4. Packaging Instructions
5. Shipping Label to Rebuild Center.

2

1. Overview

Overview

TRP T7020 provides authorization for certified repair locations to remove, ship, and reinstall fuel injectors
while completing repairs for certain engines according to TSB 230162.
The following pages detail the cleaning procedure and packaging instructions along with details to obtain a
Shipping Label to ship injectors to the nearest Rebuild Center.

3

2. TRP Timing and Flow FAQ

TRP FAQ

X15eBay logo Injector Field Action Usage and Interaction
CumminseBay logo has released 2 Field Actions to support the X15eBay logo Fuel Injector Nozzle Replacement process. This program will ensure your
engine has the most-up-to-date injector hardware to prevent frequent regenerations and certain aftertreatment fault codes. Both Field
Actions will show as OPEN on QSOL for an eligible engine, but authorized Service Providers diagnosing and repairing the engine should
ignore TRP7019.
 TRP7020 was released to allow CumminseBay logo authorized Service Providers to diagnose an issue with fuel injectors based on TSB230162,
send the fuel injectors to a rebuild location for repair, and reinstall the upgraded injectors. The engine must be within coverage for a fuel
injector failure for TRP7020 to apply. Please follow all instructions in this TRP exactly to ensure the work performed is covered by the
program.
 TRP7019 applies to authorized Injector Repair Facilities ONLY and allows them to claim parts and labor for the work they are doing to
support TRP7020. TRP7019 only applies to certain locations and no other Service Providers are allowed to do this work. Ignore this
Action if you are not an authorized Injector Repair Facility.
Customer Communication
 The X15eBay logo Fuel Injector Nozzle Replacement process ensures that your engine has the most up-to-date injector hardware. This updated
hardware will prevent future downtime related to Aftertreatment failures and/or frequent regeneration.
CumminseBay logo has worked closely with the Injector Repair Facilities to ensure they are adequately equipped and have the capacity to keep
up with demand. The cycle time to update the nozzle hardware for the injector is expected to take 2 days for overnight shipping and
goal of a 1-day turnaround at the Injector Repair Facility. Shipping times can vary pending geographical location.
 While there are some exceptions, this process should align with the same amount of cycle time that an injector replacement repair would
take.
4

Cleaning Procedure

3. Pre-Shipping Cleaning Procedure for
Fuel Injectors
The following procedure requires to work 1-injector at a time. Process to be repetitive for all 6-Injectors.
1. Use Isopropyl Alcohol or Contact Cleaner to rinse any fuel or oil residual from injectors
2. To protect injectors, ensure to rinse with HPC port faced down and away from rinsing nozzle.
Note: Do not rinse into HPC Port.
3. Use air nozzle to blow dry.

Step 1,2.

Step 3.

5

Packaging Instructions

4. Packaging Instructions - CAUTION
Issues to Avoid:
 Avoid oil-wetness on cardboard
(FEDEX may refuse delivery if box
is wet)
 Do NOT wipe parts over-top of the
ship box
 Avoid dislodged parts (leave
cardboard stiffening pieces in
place)

6

Packaging Instructions

Step 1: Wipe oil from the outside of injector.

 Use a lint free cloth
 Blow dry with air-nozzle if necessary
 Avoid direct contact with the side feed inlet

7

Packaging Instructions

Step 2: Place Injectors into bags

 Insert into clean bag
 Insert needle end first
 Fold the top of the bag over
 12 Bags are provided. Please
“double-bag” each injector.

8

Packaging Instructions

Step 3: Place Injectors in the Shipping Box
 Load the double-bagged injectors into the foam slots
 The nozzle end goes into the smaller slot nearest the lid

Nozzle End

 Leave the six (6) cardboard stiffeners in place
• Note: these slots will have new HPCs installed
when the injectors are returned.

Solenoid End
9

Packaging Instructions

Step 4: Fully packed for shipment.
 Place the large cardboard stiffening
piece over the injectors.
 Print out and complete the
identification form (next page –
Attachment C) and include it prior to
closing the lid.

10

11

Identification Form (Attachment C):
Image for Reference
Only! Please refer to
Attachment C.

11

Packaging Instructions

Step 5: Apply packaging tape
 Apply packaging tape at
five (5) places to close
the box
 Attach the shipping label
Apply Packaging Tape in
These Places

12

5. Shipping Label to Rebuild Center

Shipping Label

The following instructions are required to ensure appropriate shipping of degraded fuel injectors.
1. Either by scanning the QR Code below or copying link to any Internet Browser, fill the point of contact
details along with ESN details and submit information.
Note: Based on your location, the shipping label will be auto populated to the nearest Rebuild Center.
2. Once submitted, a PDF will be ready to download with all details. Proceed to print.
3. To further protect shipping label information that will be used to send injectors back to Primary Service
Provider, place the shipping label on top of the box and a layer of clear tape.

13

Alternative Link to Shipping Label

Shipping Label

https://fulfillment.fedex.com/web/commerce/rmaweb?customerId=2557761&token=eyJjdHkiOiJKV1QiLCJlbmMiOiJBMTI4Q0JDLUhTMjU2IiwiYWxnIjoiZGlyIn0..nSC5TC
o4UfREERm5Lul0Tw.zatHXaZwnTBAqtqfnEx_Rf6byoP8PBZEd5BghxIteX4LyFTv6-8IAocmdVx_gQEVB8UxjvUSyND3wJ0sZ9p2GLnHj4Mc8yfdlMGEz7a5_TZGYETxw3dXt4F1UoRjmo0gJhFIhS7y1xZd9Lwl16M35w7x8ov5op6YePdHCpWOzYtbyQpbeJrPJZyBm7c6-rCTFy7tCCCvsXF_pKFObSn7A2c2YOUWAfJokkOBT45n-ERMI2v3BI4W6oIUHf1niBsYDZKM08M-L0KDAzutuwGLPTaOeLkloJ07vA868_4zhcNeQVnh4VlpodrC7KDtkrMkVw2Kngg6KZp93vC5RwVzwdnQTmr4Ibqp_1LNzWvSJilOQQe8X_rGD
b-COtZqMIy-fgMs6BtIFsZj2-xNVA.s98xVKtKrX63F-vEwf-uSQ

14

Shipping Instructions

Addendum: Renozzle Locations
US Renozzle Locations
-

East - Harrisburg, PA: 03750
4499 Lewis Road
Harrisburg, PA 17111
800-841-1344

-

Rocky MountaineBay logo - West Valley: 02881
2167 South 5370 West
West Valley City, UT 84120
800-355-6500

-

Gulf - Forth Worth, TX: 04970
3250 North Freeway
Forth Worth, TX 76111
800-933-0031

15

15
15

INCLUDE THIS LABEL WITH THE INJECTORS (Prevent Lost Parts - Provide All Necessary Information)
Please Return This Injector Set To:

_________________________________________________

Dealer Name:

__________________________________________________________

Service Provider Code:

__________________________________________________________

Address (1):

__________________________________________________________

Address (2):

__________________________________________________________

City, State, Zip:

__________________________________________________________

Attn:

__________________________________________________________

Phone #:

__________________________________________________________

Email:

__________________________________________________________
Providing email allows us to send return tracking information

Engine Serial Number:

__________________________________________________________

Date in Service:

__________________________________________________________

Fail Date:

__________________________________________________________

Vehicle Miles:

__________________________________________________________

Make / Model:

__________________________________________________________

VIN:

__________________________________________________________

Customer / Unit #:

__________________________________________________________

Control Number

_________________________________________________________

1

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TSB/Document ID: T7020

Replacement Service Bulletin Number:

MFR Communication Date: 2025-07-10

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Communication Type: Service Bulletin/Repair Instructions

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