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Technical Service Bulletin

‘Status [Releasedforpubishing—=S~“SC~“~—~“~*~“~*~S~S~S~S

New customer code

(Object ofcomplaint——=SCS~*~*~*~“~*~*~*~*S*«~«C OMI —~SCSCSCSCS*«*PO
[engine > power ouputeontol———=~SS*S*S~S~*~inawty |
information, navigation, communication, entertainment -> TV .

Couman” een conmnentenantionen = TY enti sevens
[assistance systems, confor controls > openiclone garage door |funclonaliy——S~sSSCSC*
[assistance systems, confor controls > ext warning system —_funcfonaliy SSS
Vehicle serdce > Teystems SS —onaty SSCS
a pe
Management) message

Soumiontoceampse TON? IEE sttmansen sevens |
‘chassis > brakes, brake reguafon—~=~*~*~S*~S*~r RO gS ||
\ransmission > operation, shit and power dstibulon contol [component automotive fuids |_|
Saning anon sutere cows scwen’”——Mnaty
controlling infotainment with buttons, controls, screen

(chassis > brakes, brake reguaon —————=SS~Sclonaliy——SSCS~YSCSC*
[power vehicle eleccal system, dala ansfer > power supply _|eomponent alomolve fads |__|
‘chassis > level contol system, pitch and rol compensation |funefonalty
ESR Seah
<< eee |
Lighting, signating-> interior lighting component, automotive fuids ||
Lighting, signaling > operation, comfort lighting functionality |
[chassis > wheels, tres, tire pressure monitoring functionality |
Sanaa
navigation system, trip recorder

{ransmission > ansmission conv aperalon_____[eomponent aulomotve fas |
‘vehicle sence > vehicle diagnosis __—=—=~SCS~S~S~S~*CSatol modes eviews
‘assistance systems, comfort controls > Tane change assistance |tunclonally SiS
liahng,stnaing > special purpose vehicle iahtng ————‘(unetonaity S|

Object of complaint Complaint type [Position]
information, navigation, communication, entertainment -> driver functionalit
information system (DIS, MFI, MMI) y
assistance systems, comfort controls -> trailer assist functionality [|
assistance systems, comfort controls -> cruise control\distance . .
. component, automotive fluids
regulation
lighting, signaling -> interior lighting functionality [|
information, navigation, communication, entertainment -> radio functionality | |
operation
power, vehicle electrical system, data transfer -> battery . 7
functionality
management
occupant protection, passenger protection -> airbag component, automotive fluids [|
information, navigation, communication, entertainment -> radio, control modules, services
navigation, MMI and drive device functions ,
information, navigation, communication, entertainment -> . .
. . component, automotive fluids
instrument cluster, displays, screens
information, navigation, communication, entertainment -> functionality
malfunction display symbols
information, navigation, communication, entertainment -> radio, . .
navigation, MMI and drive device functions functionality | |
lighting, signaling -> operation, comfort lighting component, automotive fluids | |
power, vehicle electrical system, data transfer -> databus systems |component, automotive fluids [|
chassis -> operation, driving and brake regulation component, automotive fluids [|
information, navigation, communication, entertainment -> functionalit
Infotainment system operation with multifunction steering wheel y
body attachments and installations -> doors, lids operation functionality [|
information, navigation, communication, entertainment -> component, automotive fluids
instrument displays
climate control -> ventilation, air distribution component, automotive fluids | |
information, navigation, communication, entertainment -> driver :
information system (DIS, MFI, MMI) control modules, services | |
information, navigation, communication, entertainment -> audio . .
. . functionality
playback, audio settings
information, navigation, communication, entertainment -> short functionalit
messages (SMS) y
assistance systems, comfort controls -> convenience . .
A 7 functionality
opening\closing
vehicle service -> IT systems control modules, services [|
vehicle service -> vehicle diagnosis -> Guided Fault Finding (GFF) |COntol modules, services -> without
OBD entry
information, navigation, communication, entertainment -> driver . :
information system (DIS, MFI, MMI) component, automotive fluids | |
information, navigation, communication, entertainment -> Online F .
Servi functionality
ervices
information, navigation, communication, entertainment -> indicator component, automotive fluids
display symbols p ’

Object of complaint Complaint type [Position]
information, navigation, communication, entertainment -> short component, automotive fluids
messages (SMS) P ,
chassis -> brake system functionality [|
chassis -> damping\suspension regulation functionality [|
information, navigation, communication, entertainment -> . .
, : functionality
information display symbols
lighting, signaling -> special purpose vehicle lighting component, automotive fluids | |
assistance systems, comfort controls -> cruise control\distance functionality
regulation
climate control -> parking heating, parking cooling component, automotive fluids [|
chassis -> tire monitoring functionality [|
information, navigation, communication, entertainment -> . .

ce " component, automotive fluids
navigation system, trip recorder
assistance systems, comfort controls -> lane change assistance component, automotive fluids [|
climate control -> heating, cooling component, automotive fluids [|
chassis -> operation, driving and brake regulation functionality | |
information, navigation, communication, entertainment -> Online control modules, services | |

ervices
information, navigation, communication, entertainment -> functionalit
instrument displays y
information, navigation, communication, entertainment -> voice functionalit
operation, voice amplifier y
information, navigation, communication, entertainment -> radio . .
functionality

mode
occupant protection, passenger protection -> operation, activation |component, automotive fluids [|
power, vehicle electrical system, data transfer -> power supply functionality [|
climate control -> ventilation, air distribution functionality | |
engine -> engine operation functionality | |
assistance systems, comfort controls -> Parking Aid, Park Assist, functionalit
Rear Traffic Alert y
climate control -> parking heating, parking cooling functionality [|
chassis -> level control system, pitch and roll compensation component, automotive fluids [|
information, navigation, communication, entertainment -> .

oe control modules, services
navigation mode
lighting, signaling -> exterior lighting component, automotive fluids [|
chassis -> steering, steering assist functionality [|
lighting, signaling -> exterior lighting functionality | |
information, navigation, communication, entertainment -> radio, . :

an . . . component, automotive fluids
navigation, MMI and drive device functions
information, navigation, communication, entertainment -> cell functionalit
phone functions, customer portal, applications y
information, navigation, communication, entertainment -> media functionalit
playback y
engine -> Start/Stop system functionality [|

Object of complaint Complaint type [Position]
chassis -> wheels, tires, tire pressure monitoring component, automotive fluids [|
information, navigation, communication, entertainment -> audio, . .
a functionality
video, television
body attachments and installations -> door opening/closing, , .
- functionality
window heating
vehicle service -> inspection, maintenance [service:process |
information, navigation, communication, entertainment -> ; .
windshield projection (Head-up Display) functionality | |
transmission -> operation, shift and power distribution control functionality | |
assistance systems, comfort controls -> lane assist functionality [|
occupant protection, passenger protection -> operation, activation | functionality [|
information, navigation, communication, entertainment -> TV functionalit
operation y
vehicle service -> IT systems -> SVM (Software Version functionality -> cannot be started
Management)
information, navigation, communication, entertainment -> component, automotive fluids
navigation mode
assistance systems, comfort controls -> night vision function component, automotive fluids | |
. , . . A . a control modules, services -> with
vehicle service -> vehicle diagnosis -> Guided Fault Finding (GFF) fault stored in the DTC memory | |
information, navigation, communication, entertainment -> . .
. . functionality
instrument cluster, displays, screens
information, navigation, communication, entertainment -> settings | functionality [|
information, navigation, communication, entertainment -> cell . .
: oe component, automotive fluids
phone functions, customer portal, applications
information, navigation, communication, entertainment -> audio, component, automotive fluids
video, television
information, navigation, communication, entertainment -> functionality
telephone operation
body attachments and installations -> door opening/closing, component, automotive fluids
window heating
lighting, signaling -> flashers functionality [|
transmission -> transmission control operation functionality [|
New workshop code
Object of complaint Complaint type [Position]
body attachments and installations -> doors -> passenger door control modules, services -> code
control module incorrect
body attachments and installations -> doors -> passenger door control modules, services ->
control module hardware faulty
. . . . control modules, services -> write
engine -> operation, engine control -> engine control module adaptation channel - not OK | |
body attachments and installations -> doors -> driver door control |control modules, services -> data
module incorrect
engine -> operation, engine control -> engine control module control modules, services -> data

Object of complaint Complaint type [Position]
issn
vehicle service -> IT systems -> SVM (Software Version - :
. . functionality -> cannot be started
Management) -> SVM (software version management) action
body attachments and installations -> doors -> passenger door control modules, services -> basic
control module setting missing
body attachments and installations -> doors -> driver door control |control modules, services -> data
module missing
. . . . control modules, services -> basic
engine -> operation, engine control -> engine control module - 2 wei,
setting missing
body attachments and installations -> doors -> driver door control |control modules, services -> code
module incorrect
. . . A ntrol m | ri > ware
engine -> operation, engine control -> engine control module iccing odules, services -> software | |
: . . . control modules, services -> software
engine -> operation, engine control -> engine control module - 2 aan
version incorrect
. . . . control modules, services -> data
engine -> operation, engine control -> engine control module -2 |;
incorrect
. . . . control modules, services -> coding
engine -> operation, engine control -> engine control module - 2 missing
body attachments and installations -> doors -> passenger door control modules, services -> data
control module incorrect
‘ : ‘ . i >
engine -> operation, engine control -> engine control module control modules, services -> data
incorrect
. . . . ntrol m I ri >
engine -> operation, engine control -> engine control module - 2 control modules, services
hardware faulty
body attachments and installations -> doors -> driver door control |control modules, services ->
module hardware faulty
body attachments and installations -> doors -> driver door control |control modules, services -> software
module version incorrect
. . . . control modules, services -> data
engine -> operation, engine control -> engine control module - 2 missing
body attachments and installations -> doors -> driver door control |control modules, services -> basic
module setting missing
. . . . control modules, services -> software
engine -> operation, engine control -> engine control module - 2 ae
missing
. . . . ntrol m | ri >
engine -> operation, engine control -> engine control module control modules, services
hardware faulty
vehicle service -> IT systems -> SVM (Software Version control modules, services -> software
Management) -> SVM (software version management) action faulty
body attachments and installations -> doors -> passenger door control modules, services -> data
control module missing
body attachments and installations -> doors -> driver door control |control modules, services -> software
module faulty
body attachments and installations -> doors -> passenger door control modules, services -> write
control module adaptation channel - not OK
. . . . control modules, services -> write
engine -> operation, engine control -> engine control module - 2 .
adaptation channel - not OK
‘ : ‘ . i >
engine -> operation, engine control -> engine control module - 2 contro] modules, services -> code | |

Object of complaint Complaint type [Position]
engine -> operation, engine control -> engine control module cantrol modules, services -> software
' version incorrect
body attachments and installations -> doors -> passenger door control modules, services -> software

control module version incorrect

. . . . control modules, services -> software
engine -> operation, engine control -> engine control module - 2 faulty
engine -> operation, engine control -> engine control module alae services -> coding | |
body attachments and installations -> doors -> passenger door control modules, services -> coding
control module missing

: . . . control modules, services -> software
engine -> operation, engine control -> engine control module faulty
body attachments and installations -> doors -> driver door control |control modules, services -> write
module adaptation channel - not OK

. . . . control modules, services -> code
engine -> operation, engine control -> engine control module

incorrect
body attachments and installations -> doors -> passenger door control modules, services -> software
control module faulty
body attachments and installations -> doors -> driver door control |control modules, services -> coding
module missing
engine -> operation, engine control -> engine control module control modules, services -> basic
setting missing

Vehicle data
Audi
Sales types
Final drive code
_jaozsfa |
[jaca fo
Documents
etka_parts_management_12.05.2025.pdf
svm_updating_failures-----svm_flashabbrueche-stand_03.07.2025.pdf
etka_hinweise-stand_12.05.2025.pptx
etka_parts_management----etka_hinweise-stand_12.05.2025.pptx
svm_flashabbrueche-stand_03.07.2025.pptx
svm_updating_failures----svm_flashabbrueche-stand_03.07.2025.pptx

A Connection offline

Technical Service Bulletin Transaction No.: 2078548/1
(SVM) for combined baseline updates and software version management Release date: Jul 17, 2025
Condition

Instructions for combined baseline updates (SVM)
These work instructions offer assistance with the following topics:

+ SVM code cannot be used.

+ Running the SVM code fails before, during and after the update.

+ Feedback documentation (version compare) cannot be transmitted.

+ Control units cannot be activated for the first time.

+ Functions have been lost.

Technical Background

Because of the variety and complexity of the vehicle electronics, it is necessary to check, after completing the repair,
whether the new hardware and software combination is approved. This check must be carried out with software
version management (SVM).

Production Solution

Ongoing.

Service

This bulletin may apply to vehicles still within the new model launch repair authorization period!

— For vehicles still in the launch phase, the workshop must create a case with the Technical Assistance

Center (TAC) per the repair authorization. Reference this TSB number in the first line of the TAC case.

List of contents:

1. General information.

2. Necessary information for contacting the SVM department.

3. General information on fault patterns.

Changes:

Complete revision for combined baseline updates!

1. General information:

! The attached documents will be updated if new information becomes available!

1.1 Recommended ODIS configuration

1.1.1 Connection variants between diagnostic interface and ODIS tester recommended for performance

reasons during an update:

If available, we recommend always using VAS 6154A to update control units as this has very good

protection against electrostatic discharge.

1.1.2 Firewall — please note the current requirements

The requirements for the necessary firewall settings are subject to frequent changes, especially in the event of an

ODIS update.

Please check, especially when attempted updates are unsuccessful, whether your settings are up to date and

correct.

For information on the currently valid firewall settings, please refer to the ODIS release notes. For example, you can

search for “ODIS release notes’ in the information platforms available to you. Make sure that you refer to the ODIS

release notes for the current ODIS version of your tester.

1.2 How to avoid electrostatic discharge when updating control units

IMPORTANT: The following information only applies to a cable connection between ODIS tester and