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NHTSA ID Number: 11021449

Manufacturer Communication Number: TSB_2073560_5

TSB/Document Date: 2025-08-05


Summary

This TSB provides information when the HV batteryeBay logo does not charge, drive system is unavailable; 00C6; DTC P1A0800, P1A0F00, P0A9500, PA1600.


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Technical Service Bulletin

Topic 93 Q4 e-tron: vehicle/HV batteryeBay logo does not charge, drive system unavailable 00OC6; DTC P1A0800,

PI P1A0FO00, P1A1600

United States 444 VolkswageneBay logo of America, Inc. (6444)

Transaction

[Status | Released for publishing

Release date [Jul 21, 2025

Diagnostic trouble codes

Diagnostic address Diagnostic trouble code Fault symptom | Storage state

00C6 - High-voltage battery charger |P1A0800: Charging unit 1 Fuse faulty | Intermittent

00C6 - High-voltage battery charger|P1A1600: Charging unit 3 Fuse faulty] —————_| Intermittent

00C6 - High-voltage battery charger|P1A0800: Charging unit 1 Fuse faulty] static =|

00C6 - High-voltage batteryeBay logo charger |P1A1600: Charging unit 3 Fuse faulty | static |

00C6 - High-voltage batteryeBay logo charger |P1A0F00: Charging unit 2 Fuse faulty | Intermittent

00C6 - High-voltage batteryeBay logo charger |P1A0F00: Charging unit 2 Fuse faulty | static |

New customer code

Object of complaint Complaint type [Position|
power, vehicle electrical system, data transfer -> battery management

-> charging high-voltage batteryeBay logo -> high-voltage batteryeBay logo charging at functionality -> faulty

home charging station

power, vehicle electrical system, data transfer -> battery management | functionality -> operation

-> charging high-voltage batteryeBay logo sequence incorrect

engine -> engine operation -> electro-drive mode functionality -> no function [|
engine -> engine operation -> switch on electro-drive motor functionality -> no function [|
power, vehicle electrical system, data transfer -> battery management | functionality -> cannot be

-> charging high-voltage batteryeBay logo switched on/activated

. . . . . . an control modules, services -> with

vehicle service -> vehicle diagnosis -> Guided Fault Finding (GFF) fault stored in the DTC memory | |
power, vehicle electrical system, data transfer -> battery management functionality -> no function

-> charging high-voltage batteryeBay logo

Vehicle data

Q4 e-tron

Sales types

aoa |
PR numbers

?:or ?:with KB9

Documents

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Technical Service Bulletin Transaction No.: 2073560/5
BiA08OO. DIAGEO PIA taOe, does not charge, drive system unavailable 00C6; DTC Release date: Jul 21, 2025
Condition
Revision [pate [pupore

5 Revised Technical background (Updated cause)

Revised Service (Updated solution)
Revised Warranty (Updated Warranty Table)

+ eres [ovis te Updates DTCin ite ors) |
Customer states:

+ The complaint occurs immediately after charging.

+ The vehicle/high-voltage batteryeBay logo cannot be charged via AC.

+ The drive system cannot be activated.

+ The vehicle cannot be unlocked with the key fob.

+ The high voltage charging flap cannot be opened.

+ The charging connector cannot be unplugged.
Workshop findings:

+ The customer statement can be reproduced.

+ The 12V battery is discharged.

In the control unit for high-voltage batteryeBay logo charging unit (diagnostic address 00C6), either one of the following DTC
entries (intermittent/static) is stored for the AC fuse:

+ P1A0800: Charging unit 1 fuse blown Symptom: 397395.

+ P1AQF00: Charging unit 2 fuse blown Symptom: 397396.

+ P1A1600: Charging unit 3 fuse blown Symptom: 397397.
Technical Background
Software issue in control unit for the high voltage batteryeBay logo charging unit (diagnostic address 00C6).

©

part number: 1EA.915.692.M and software: 2007/2207 is affected by this complaint.

Production Solution
Not applicable.
Service
Please perform service campaign 930E
Note: If service campaign is not yet displayed for the vehicle it is expected to be available in the second batch at the
end of July 2025
Battery charger does not have to be replaced.
Refer to the accounting instructions from service campaign 930E due to be carried out. Bill via this TSB is not
permitted.
Claim Type: + Ifthe vehicle is outside of any warranty, this Technical Service Bulletin is
informational only.
Damage Code: 0040
Labor Operations: Replace high-voltage batteryeBay logo charging unit-— J1050 |93525550 |See SRT with
(if necessary) associated operations
GFF 0150 0060 | Time stated on the
diagnostic protocol
Charge Battery 2706 8950 | See SRT with
associated operations
Claim Comment: As per TSB 2073560/5
All warranty claims submitted for payment must be in accordance with the AudieBay logo Warranty Policies and Procedures
Manual. Claims are subject to review or audit by AudieBay logo Warranty.
Required Parts and Tools
Always check with your Parts Department and/or ETKA for the latest information and parts bulletins.
Part Number | Part Description Quantity
See ETKA Fasteners, Bolts, Nuts, and Screws as needed per the Repair Manual | See ETKA/ELSA
See ETKA High-voltage batteryeBay logo charging unit — J1050 (if required)
Additional Information
All parts and service references provided in this TSB (2073560) are subject to change and/or removal.
©2025 AudieBay logo of America, Inc. All rights reserved. The information contained in this document is based on the latest
information available at the time of printing and is subject to the copyright and other intellectual property rights of
AudieBay logo of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time
without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form
or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be
modified or reposted to other sites without the prior expressed written permission of the publisher.

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TSB/Document ID: TSB_2073560_5

Replacement Service Bulletin Number:

MFR Communication Date: 2025-07-21

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ELECTRICAL SYSTEM

MFR Component System:

MFR Component Subsystem:


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