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NHTSA ID Number: 11021114

Manufacturer Communication Number: MC460224

TSB/Document Date: 2025-07-31


Summary

Calibration of one or both ride height sensors fail due to the ride height sensor/s are not positioned correctly.


7/31/25, 9:59 AM

46 02 24_SERVICE SOLUTION: R 1300 GS RIDE HEIGHT SENSOR/S CALIBRATION FAILS

SIB 46 02 24
SERVICE SOLUTION: R 1300 GS RIDE HEIGHT SENSOR/S
CALIBRATION FAILS

2025-07-30

This Service Information Bulletin replaces SIB 46 02 24 dated March 28th, 2024.
What’s New (Specific text highlighted):
Model added

MODEL
Model
KA1
KA2

Model Description
R 1300 GS
R 1300 GS Adventure

Production Date
0M23
0M33

SITUATION
Calibration of one or both ride height sensors fail due to the ride height sensor/s are not positioned correctly.

PROCEDURE
The ride height sensor holders must be inspected for defects and or deformations and replace is necessary.
If the ride height sensor holders are free from deformations and defects, follow instructions below.
Front ride height sensor:
Loosen the fasteners of the holders on the frame.
Then turn the holder counterclockwise (upwards)
within the hole clearance and tighten the fasteners
to the required torque.

Rear ride height sensor:
Loosen the fasteners of the holders on the frame.
Then turn the holder clockwise to the existing tortional stop and tighten the fasteners to the required torque.

Copyright ©2025 MOTORRAD USA, a division of BMWeBay logo of North America, LLC. All Rights Reserved
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7/31/25, 9:59 AM

46 02 24_SERVICE SOLUTION: R 1300 GS RIDE HEIGHT SENSOR/S CALIBRATION FAILS

NOTE: Be careful not to damage or deform
the sensor holders

QUESTIONS REGARDING THIS
BULLETIN

Technical inquiries
Warranty inquiries
Parts inquiries

Contact the BMWeBay logo Technical Support Group via TSARA
Submit an IDS ticket to the Warranty Department
Submit an IDS ticket to the Motorrad Parts Department

Supporting Materials
picture_as_pdf 46 02 24 SERVICE SOLUTION R 1300 GS Ride Height Calibration Fails.pdf
picture_as_pdf 46 02 24 SERVICE SOLUTION R 1300 GS Ride Height Calibration Failsv2.pdf

Copyright ©2025 MOTORRAD USA, a division of BMWeBay logo of North America, LLC. All Rights Reserved
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2/3

7/31/25, 9:59 AM

46 02 24_SERVICE SOLUTION: R 1300 GS RIDE HEIGHT SENSOR/S CALIBRATION FAILS

Copyright ©2025 MOTORRAD USA, a division of BMWeBay logo of North America, LLC. All Rights Reserved
about:blank

3/3

Service Information Bulletin
Frame and mounting parts

March 28, 2024
46 02 24

SERVICE SOLUTION: R 1300 GS RIDE HEIGHT
SENSOR/S CALIBRATION FAILS
MODEL
Model
KA1

Model Description
R 1300 GS

Production Date
0M23

SITUATION
Calibration of one or both ride height sensors fail due to the ride height sensor/s are not positioned
correctly.

PROCEDURE
The ride height sensor holders must be inspected for defects and or deformations and replace is
necessary.
If the ride height sensor holders are free from deformations and defects, follow instructions below.
Front ride height sensor:

Loosen the fasteners of the
holders on the frame.

Then turn the holder
counterclockwise (upwards)
within the hole clearance
and tighten the fasteners to
the required torque.

© 2024, BMWeBay logo of North America, LLC. The contents of this document are confidential and should not be shared with third
parties for distribution. All pricing subject to change.
Page | 1

Rear ride height sensor:

Loosen the fasteners of the
holders on the frame.

Then turn the holder
clockwise to the existing
tortional stop and tighten
the fasteners to the
required torque.

NOTE: Be careful not to damage or deform the sensor holders

QUESTIONS REGARDING THIS BULLETIN
Technical inquiries
Warranty inquiries
Parts inquiries

Contact the BMWeBay logo Technical Support Group via TSARA
Submit an IDS ticket to the Warranty Department
Submit an IDS ticket to the Motorrad Parts Department

© 2024, BMWeBay logo of North America, LLC. The contents of this document are confidential and should not be shared with third
parties for distribution. All pricing subject to change.
Page | 2

1

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TSB/Document ID: MC460224

Replacement Service Bulletin Number:

MFR Communication Date: 2025-07-30

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ELECTRICAL SYSTEM

MFR Component System:

MFR Component Subsystem:


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