NHTSA ID Number: 11021041
Manufacturer Communication Number: S2523000072
TSB/Document Date: 2025-07-31
Summary
Central ADAS Decision Module (CADM), Long Range Camera Front (LRCF), Advanced Driver Assist System (ADAS). AEB ACC FCW Message On Cluster.
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TSB/Document ID: S2523000072
Replacement Service Bulletin Number:
MFR Communication Date: 2025-07-24
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: UNKNOWN OR OTHER
MFR Component System:
MFR Component Subsystem:
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Case Number: S2523000072
Release Date: July 2025
Symptom/Vehicle Issue: Central ADAS Decision Module (CADM), Long Range
Camera Front (LRCF), Advanced Driver Assist System (ADAS). AEB ACC FCW
Message On Cluster.
Customer Complaint/Technician Observation: Owner complains of a cluster
message “ACC/FCW Unavailable Service Required”, ACC/FCW Limited Functionality”,
“Automatic Emergency Braking (AEB) Limited Service Required”, “AEB Unavailable
Service Required”, along with the ADAS Features disabled. Technician finds diagnostic
trouble code (DTC): C008E-00 - ECU INTERNAL PERFORMANCE
Discussion:
Some customers may comment on ACC or AEB Limited Functionality. Technicians
may observe DTC C008E-00 - ECU Internal Performance in the “Active” or “Stored”
state. In addition, after taking a Vehicle Scan Report (VSR), technicians may observe
“EyeQ_Fatal_Error”,
“APP_FATAL_ERROR_APP_CONFIGURATION_ERROR_FAULT”, “Not Applicable”
stored as Internal DTC Decode Byte(s) 1,2 and 3 as shown in Figure 1 below.
Fig 1
Internal DTC Decode Byte(s) 1, 2 and 3
Replacement of the CADM is not necessary for this condition.
Repair Procedure:
This issue is caused by a slight degree change in the roll angle of the
Long-Range Front Camera (LRCF).
1. Remove the Mirror Cover and Inspect the LRCF.
2. To aid Engineering in the investigation, take a picture of the LRCF mounted in the
windshield bracket as shown below and upload as a DID-I with the claim.
3. Verify LRCF is not damaged, obscured or out of alignment and is properly
mounted.
4. Remount the Camera and continue to step 5 below.
Fig 2: Properly Mounted LRCF
5. Take a Vehicle Scan Report (VSR) of C008E-00 - ECU Internal Performance and
check the Internal Decode Byte(s) 1,2 and 3 as shown in the example(s) above
Fig 1.
C008E-00 - ECU Internal Performance
APP_FATAL_ERROR_APP_CONFIGURATION_ERROR_FAULT:
6. Using the scan tool, perform the LRCF calibration. The routine is called the
“Forward Facing Camera Dynamic Service Alignment/Calibration”. (Refer to 08 Electrical/Programming and Calibration/Programming and Calibration) .
7. Once LRCF calibration routine is completed, the C008E-00 - ECU Internal
Performance will go to the “stored” state. Clear DTC(s) and road test the vehicle
to verify the issue does not return to complete the repair.
This document does not authorize warranty repairs. This communication documents a record of past experiences. STAR Online
does not provide any conclusions about what is wrong with the vehicle. Rather, it captures all previous cases known that appear
to be similar or related to the vehicle symptom / condition. You are the expert, and you are responsible for deciding on the
appropriate course of action.
Contact STAR Center, or your Technical Assistance Center Via TechConnect, eCONTACT or Service Library
entry if no solution is found.
Stellantis US LLC
Version 4.5 07/22/2022
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