SERVICE BULLETIN
SB2485
ADDRESSEES

: Owners and operators
ABC Customer Care and parts Source

VEHICLE MODEL

: CX35, CX45, CX45E and TX..

MANUAL CHAPTER

: 07.06 Steering system – Front axle steering

BULLETIN TYPE

: Service information

DATE

: July 08th, 2025

SUBJECT

: Introduction of new components in front axle steering
system

TERMS AND CONDITIONS

: This service bulletin does not entitle to any reimbursement.

INTRODUCTION
The purpose of this service bulletin is to inform you that VDL Van Hool has gradually switched over
to other components for the front axle steering system. This switch-over has been cut into
production as from units 83097 (CX35) and 84560 (CX45). Previous references may be used
further, but for future orders only the new components will be supplied.

1. Telescopic lower steering
column
2. Universal joint
3. Bevel gear
4. Telescopic intermediate shaft
5. Steering gear
6. Intermediate lever
7. Outer tie rod

Figure 1: Front axle steering linkage
Continued on next page.
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AFFECTED COMPONENTS
Component

Previous reference

Steering gear
Pitman arm
Bevel gear
Universal joint (at

10951983
10647857
10598332
11554246

New reference

Components replaced
11921435
11800308
11921759
10965973

Remark
Fully interchangeable
Fully interchangeable
Fully interchangeable
Fully interchangeable

input side of bevel gear)

Intermediate lever
Outer tie rod
Telescopic lower
steering column

10651533
10895617
11175358

Telescopic
intermediate shaft

-

11922922
11856639
11765353
New components
11922919

Total length in straight position: 100
mm (3,94 inch)
Fully interchangeable
Fully interchangeable
Fully interchangeable

Incorporates two universal joints
(one fixed, one removable)

(between steering gear
and bevel gear)

Flexible joint (at
output side of bevel gear
side)

Fixed intermediate
shaft (between steering
gear and bevel gear)

Universal joint
(at input side of steering
gear)

Components no longer supported by manufacturer
634203950
In case replacement is necessary,
use telescopic intermediate shaft
11922919.
10513154
In case replacement is necessary,
use telescopic intermediate shaft
11922919.
11554251
In case replacement is necessary,
use telescopic intermediate shaft
11922919.
Total length in straight position: 120
mm (4.72 inch)

Mounting direction of telescopic intermediate shaft 11922919

Figure 2: Telescopic intermediate shaft (to
connect bevel gear with steering gear)

There is no requirement about the mounting direction of the telescopic intermediate shaft.
Important is to verify during installation if there is sufficient clearance between the shaft
body and chassis parts. If necessary, reverse mounting direction.

WARNING!
Always check for sufficient clearance between shaft body and chassis
components when installing a telescopic intermediate shaft.
Continued on next page.
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HELP DESK
If there are any questions regarding this subject, please call ABC Customer Care & Parts Source
toll-free for guidance on 1-877-427-7278.

DISCLAIMER
The procedures contained herein are not exclusive. VDL Van Hool cannot possibly know, evaluate,
or advise the transportation industry of all conceivable ways in which a procedure may be
undertaken or of the possible consequences of each such procedure. Other methods may be
equally reasonable or even more effective, depending on the specific circumstances involved.
Each carrier that uses the procedures herein must first thoroughly ensure that neither the safety of
its employees or agents, nor the safety or usefulness of any products, will be jeopardized by any
procedure selected.

INFORMATION HANDLING
Important supplements to and modifications of technical information not yet included
in the manual, are communicated by means of service Bulletins.

VDL VAN HOOL CUSTOMER PORTAL
Consult the customer portal regularly for the latest service documentation. In addition to the
maintenance manual, you will also find the operating manual and the spare parts catalogue of
your vehicle on the customer portal. The customer portal is accessible through
www.vdlvanhool.com/My VDL Van Hool, and only with a code (password) from VDL Van Hool. If
you do not have a password yet, request it by using the link on the VDL Van Hool website.

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