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NHTSA ID Number: 11020449

Manufacturer Communication Number: 37140

TSB/Document Date: 2025-07-08


Summary

This is a Technical Journal: Rumbling Noise From ERAD / TVDC. Perform an oil change in the TVDC according to VIDA instructions.


VolvoeBay logo Car USA LLC

Technical Journal

Technical Journal Title

Ref. No.

Rumbling Noise From ERAD / TVDC

TJ 37140.4.0

Issuer (Dept.)

Issue Date

Status Date

4/4/25

4/17/25

Technical Service
Car Market

Partner

Function Group

United States and Canada

3 US 7510 VolvoeBay logo Car USA

4601

Function Description

Page

Rear axle, complete

Page 1 of 3

Attachment
File Name

File Size

TJ-37140_1.mp3

0.8486 MB

TJ_37140_1.pdf

0.1380 MB

Rows beginning with * are modified
Note! If using a printed copy of this Technical Journal, first check for the latest online version.

DESCRIPTION:
*Vst operation number added.
A customer may experience a rumbling noise from the rear of the vehicle when driving. This noise
may be most noticeable at full steering angle and low speeds.
Listen to the attached sound file TJ-37140_1.mp as an example of this noise. (The noise is heard
at 5 and 26 seconds in the recording)
Please follow the advice under “Service”.
ERAD - Electrical Rear Axle Drive
TVDC - Torque Vectoring by Dual Clutch

CSC Customer Symptom Codes
Code

Description

8N

Driving/Unusual noise/Unsure when/at all times

D2

Front/rear axle/Unusual noise

DTC Diagnostic Trouble Codes
Vehicle Type
Type

Eng

Eng
Desc

356

E2

E400V13

356

EV

E400V3

Sales

Body

Gear

Steer

Chassis
range

Struc Week
Range

2025-9999

-

202417-999952

2025-9999

-

202417-999952

Model Year

Plant

Technical Journal 37140.4.0
SERVICE:
Note: Follow this journal and the steps below before replacing any parts.
1. Perform an oil change of the TVDC according to VIDA instructions. If the noise is gone
afterward, release the vehicle to the customer. If the noise remains, continue to step 2.
2. Test drive according to the illustration in attachment TJ_37140_1.pdf and then follow steps a-e
in the text below:
a.
b.
c.
d.
e.

1 minute 15-30 km/h (10-20 mph)
1 minute 15 km/h (10 mph)
1 minute 15 km/h (10 mph)
1-time light acceleration 0-80 km/h (0-50 mph)
1-time light acceleration 0-80 km/h (0-50 mph)

If the noise is gone afterward, release the vehicle to the customer. If the noise remains, continue
to step 3.
3. Submit a TIE Vehicle Report with the sub-concern area “Support Needed” for further assistance.

Warranty claim info:
To get a warranty claim accepted for a job described in this TJ, use the corresponding VST OP
number stated in this TJ.
Note that the TJ number must be stated in the repair order text.

VST Operation Number
VST Operation Number

Description

31130-2

High voltage batteryeBay logo disconnect and connection

26151-3

Cooling system electric powertrain, fill and bleed

36060-3

Calibration with VIDA

36100-2

Test drive acc. to Technical Journal

46562-2

TVDC, replacement

98588-2

oil change TVDC acc. to TJ

VEHICLE REPORT:
Yes, please submit a Vehicle Report per TJ 37195.
If the service solution described in this TJ has no effect use the sub-concern area “Support
Needed”, and use function group 4601.
If the service solution described in this TJ is effective use the sub-concern area “Support Not
Needed”, and use function group 4601.

To view TJ attachments continue to next page. This TJ has one attachment and
one sound file.
Page 2 of 3

2025-04-17

Technical Journal 37140.4.0

D

E

100m

TJ 37140

2025-04-17

Page 3 of 3

1

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TSB/Document ID: 37140

Replacement Service Bulletin Number:

MFR Communication Date: 2025-04-21

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: POWER TRAIN

MFR Component System:

MFR Component Subsystem:


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