Field campaign
Topic
Market area
Brand
Transaction No.
Campaign number
Note
Type
US code

Software Update | Window Short Drop Deletion | Continental GT/GTC | 25MY (SC24/25)
Bentley: worldwide (2WBE),China 796 VW Import Comp. Ltd (Vico), Beijing (6796)
Bentley
2075311/19
ED18

Vehicle data
25MY Continental GT/GTC
Sales types
Type MY Brand Designation Engine code Gearbox code Final drive code
Z24* 2025 E
*
*
*
Z23* 2025 E
*
*
*

Documents
Document name
master.xml
gt_glass_set_measurement_sheet.pdf
gtc_glass_set_measurement_sheet.pdf
v16sc2425vinlist.pdf

ED18
Software Update | Window Short Drop Deletion | Continental GT/GTC | 25MY (SC24/25)

Notes

Transaction No.: 2075311/19
Release date: Jun 18, 2025

Repair instructions

Technical background
CAUTION
Please refer to all of the instructions within the Work section. The instructions MUST be followed in the exact order as
detailed

Revision history 2075311/16
The warranty instructions have been updated with an additional time unit warranty claim allowance if any issues are encountered with the
update.

Remedy
All instructions within the Work section must be conducted as detailed
Software update is available for the left and right hand rear door control modules - Diagnostic address 00BB Driver side and 00BC Passenger
side
The software eliminates the rear window short drop function

Customer notification
Please ensure the software instructions within the Service campaign must be conducted at the nearest opportunity

Warranty
Warranty type
710 or 790
Damage service number ED18
Damage code 00 66
Criterion ID 01
Time to conduct the Software Version Management (SVM) update - Rear door control modules
Labour operation code 01 51 00 00
Time
As per ODIS log Must not exceed 50 TU
Time to conduct initial measurement checks Profile (Y-Axis) and Interlock (X-Axis)
Labour operation code
64 38 02 00
Time
30 TU
CAUTION
The labour codes below must only be claimed if the Profile (Y-Axis) and Interlock (X-Axis) were out of specification (before
and / or after the software update was conducted)
Time to conduct the front glass adjustment procedure
Labour operation code
64 40 15 00
Time
140 TU (per side)
Time to conduct the rear glass adjustment procedure
Labour operation code
64 75 15 00
Time
170 TU (per side)
Water leak test
Labour operation code
64 38 01 99 (Use this code when conducting the water leak test)
Time
20 TU
Additional Time Allowance
A 100TU allowance may be claimed only if a SVM update fails to complete successfully. This is intended to cover additional diagnostic or
recovery work directly resulting from the failed update. It must not be used for unrelated delays or issues.
ODIS logs must be attached to a DISS ticket for evidence of failure. Claims without valid documentation will be rejected. Warranty Adjudicators
will review associated ODIS logs and DISS queries to determine actual software update time.

Parts
Not applicable

Parts supply
NOTICE
Should one or both of the measurements not be within specification the operative must refer to Rep.Gr 64 - Rear door drop
glass - To adjust and conduct the front and rear glass adjustment procedure for the affected side left and / or right hand
side to completion (all steps)
NOTICE
Adjustment of all side glass requires the interior trim to be removed. Refer to ‘’Rear quarter trim – To remove and fit’’. Rep.
Gr. 70

To carry out the ‘’Rear quarter trim – To remove and fit’’. Rep. Gr. 70 procedure, the following one-time-use parts must be
replaced during the reinstallation:
N 989 244 01 x4 (Front seat belt slider bar fixing x2 each side)
N 989 244 01 x2 (Rear seat belt fixing x1 each side)
Refer to ETKA parts catalogue

Parts despatch control
Not applicable

Repair instructions

Notes

Technical background
CAUTION
Please refer to all of the instructions within the Work section. The instructions MUST be followed in the exact order as
detailed

Revision history 2075311/16
The warranty instructions have been updated with an additional time unit warranty claim allowance if any issues are encountered with the
update.

Check
If the vehicle is not already listed as repaired in “Repair history" (in Elsa pro), check for the presence of the blue paint completion mark as shown
within the Identification section
If neither are evident please conduct the instructions within the Work section to completion.

Parts
Not applicable

Work
CAUTION
Ensure the vehicle is connected to a suitable 12V Lithium Ion battery charger before conducting any work

Section 1 – Initial Glass Set Measurements
NOTICE
Conduct initial glass set measurements and record the results in the model specific measurement document attached (see
documents section). After completing the initial measurements, DO NOT make any adjustments until after the software
update has been completed
CAUTION
When completing the initial glass set measurements strictly adhere to the instructions in section 2

When completing measurements on Continental GTC models, complete a set of measurements with both the roof up and the
roof down, as per the attached glass set measurement sheet

Section 2 – Glass Set Measurement Instructions
CAUTION
When completing the glass set measurement procedure, strictly adhere to the instructions below
If unsure about the measurement process follow the video on eAcademy or raise a full technical DISS query.
To eliminate confusion about the usage of WT10549/3 and the Y axis profile measurement between the front and rear windows and how to
correctly read/enter the measurements in the tables, please refer to the below images to aid with accurate reading of the Y axis profile when
using WT10549/3.
Window Parallel
When the window is parallel take the 2mm step from the tool and minus the 2mm gap between front window and tool = -0mm (as shown in figure
1)

Figure 1
When the rear window is 0mm inboard from the front glass and the windows are parallel, the measurement written as 0mm (figure 2)

Figure 2
Rear Window Inboard
When the rear window is inboard and there is a 2mm step from the tool, when there is no gap between either window and tool (figure 3), the
recorded measurement should be -2mm (figure 4)

Figure 3

Figure 4
Rear Window Too Far Inboard
When the rear window is inboard and there is a 2mm step from the tool as well as an additional 1.5mm gap to the window (figure 5), the recorded
measurement should be -3.5mm (figure 6).

Figure 5

Figure 6
If the tool (WT10549/3) does not sit flush against the rear window then this shows rear window is more than 2mm inboard (more than -2mm),
check this by holding the tool on the front window and measuring gap between the rear glass and the tool (as shown in figure 7)

Figure 7
eAcademy Videos
Further explanation can be found in the videos shown in Figure 8, which can be found on eAcademy Digital Learning Hub.

Figure 8

Section 3 - Software update to the rear door control modules 00BB and 00BC - Short drop function elimination
CAUTION
ONLY Chargers that meet the approved specification on the Mandatory Equipment List (available on the Bentley Hub)
MUST be used.
– The charger must be set to a mode where a MINIMUM of 90a is supplied to the battery during the process. Typically, this
is known as ‘Power Supply Mode’ or ‘DIAG+ Mode’.
– A voltage of exactly 14.8v must be set and maintained throughout the process.
– Please refer to the manual to ensure that these requirements are met before beginning any SVM update

The following software update eliminates the rear window short drop function
1) Preparation before update
•

Conduct a full guided fault find of the vehicle.

If a ‘Check installation list’ pop-up appears, select ‘close’ (Figure 9)

Figure 9

Referring to TPI 2075920, address any unknown faults BEFORE conducting any of the below updates.
2) Referring to Figure 10 - Within the Special functions tab - Select SVM - Code Input (Point A)
• Select Perform test (Point B)

Figure 10
3) Referring to Figure 11 - Enter the SVM code 372WDD01

Figure 11
4) The control modules will automatically be updated one by one, starting with 00BB (Driver rear) and then 00BC (passenger rear)

Upon successful completion you will get a failure message of 8113 SVM Error
NOTICE
If you get any other error code, such as 8118, please raise a full technical DISS query with the log submitted online
5) On completion open the doors and ensure that the rear windows no longer drop.
6) Switch off the ignition
•

Remove the diagnostic interface from the OBD port

•

Switch off and remove the battery charger from the vehicle

•

Close the bonnet, boot and all doors

•

Lock the vehicle

•

Wait 5 minutes to allow the vehicle to go into bus silence

•

When 5 minutes has elapsed, unlock the vehicle and open the driver’s door

•

Switch on the ignition

7) VERY IMPORTANT - Referring to Rep.Gr 64 - Side glass - To initialise
8) Once the software update has been conducted continue with the remaining instructions
Hint: The remaining instructions MUST be conducted regardless if adjustments were conducted or not
9) Referring to Rep.Gr 64 - Measure and record the points as detailed below on the left and right hand side Profile (Y-Axis) and Interlock (XAxis).

CAUTION
Strictly adhere to the instructions in section 2 when completing the glass set measurements after the software update has
been completed.
Note: Should the measurements for the left and right hand side be within specification please go to step 11 and follow all
remaining steps until completion
Or
NOTICE
Should one or both of the measurements not be within specification the operative must refer to Rep.Gr 64 - Rear door drop
glass - To adjust and conduct the front and rear glass adjustment procedure for the affected side left and / or right hand
side to completion (all steps) and record a final measurement in the attached document
CAUTION
All measurements must be recorded in the attached measurement documentation and saved as they will be required to be
attached to a non-technical DISS query at the end of the procedure

FAILURE TO ATTACH THE MEASUREMENTS TO THE DISS WILL RESULT IN NON PAYMENT OF THE WARRANTY CLAIM
Note: Once the adjustment has been conducted please go to step 10 and follow all remaining steps until completion
10) VERY IMPORTANT - Referring to Rep.Gr 64 - Side glass - To initialise
CAUTION
When conducting step 11 extra care must be taken to ensure the interior trim is suitably protected, any water which enters
the vehicle due to a leak must be dried / cleaned immediately. Ensure all windows, sunroof and convertible roof (where
applicable) are fully closed before conducting step 11
11) Conduct a water leak check to ensure that water is not leaking into the vehicles interior - Water leaks must be resolved before handing over
the vehicle to the customer
12) Conduct the PDI road test to check for any wind noise related issues
NOTICE
Should the vehicle fail the water leak check or a wind noise check, please raise a full technical DISS query
13) Upon successful completion of the PDI road test, raise a non-technical DISS query titled SC24/25 X and Y Axis measurement feedback
ensuring the following is attached
•

Online ODIS log

•

A completed model specific measurement table

14) Referring to the Identification section - Apply a blue paint completion mark on the engine partition brace (Figure 12)

Identification
Blue paint completion mark on the engine partition brace

Figure 12

Repair instructions

Notes

INTERNAL

#

Side glass measurements GT 25MY for Campaign ED18
Interlock (Z-Axis)

Vehicle Position

Dimension -X- Before SVM

A 50 mm from division bar
B 150 mm from division bar

Front quarter glass
Front of door drop glass

7.5 mm ± 1 mm
8 mm ± 1 mm

C 50 mm from rear of door drop glass

Rear of door drop glass

8 mm ± 1 mm

D 50 mm from rear drop glass division bar

Front of rear quarter glass

8 mm ± 1 mm

E 50 mm from rearmost section of rear drop glass

Rear of rear quarter glass

8 mm ± 1 mm

Interlock (X-Axis)

Vehicle Position

Dimension -X- Before SVM

4 50 mm from the top of the window

Rear door quarter glass
strip to front door drop
glass edge

11 mm ± 1 mm

5 50 mm from the waistrail seal

Rear door quarter glass
strip to front door drop
glass edge

11 mm ± 1 mm

Profile (Y-Axis)

Vehicle Position

Dimension -X- Before SVM

1 50 mm from division bar

Front quarter glass

10 mm ± 1 mm

2 150 mm from division bar

Front of door drop glass

10 mm ± 2 mm

3 50 mm from rear of door drop glass

Rear of door drop glass

10 mm ± 2 mm

6 50 mm from rear drop glass division bar

Front of rear quarter glass

10 mm ± 2 mm

7 50 mm from rearmost section of rear drop glass

Rear of rear quarter glass

10 mm ± 2 mm

8 50mm forwards of rear of front drop glass (waist
rail gap)

Rear of door drop glass

5mm ± 1mm

9 50mm rearward of front of rear drop glass (waist
rail gap)

Front of rear quarter glass

5mm ± 1mm

Profile (Y-Axis)

Vehicle Position

Dimension -X- Before SVM

4 50mm from top of division bar

Front drop glass to rear
quarter glass

+0 mm / – 2.5 mm

5 50mm from bottom of division bar

Front drop glass to rear
quarter glass

+0 mm / – 2 mm

After SVM

After adjustment (if
required)

After SVM

After adjustment (if
required)

After SVM

After adjustment (if
required)

After SVM

After adjustment (if
required)

INTERNAL

#

Side glass measurements GTC 25MY for Campaign ED18
Interlock (Z-Axis)

Vehicle Position

Dimension -X-

1 50 mm from division bar
2 100 mm from division bar

Front quarter glass
Front of door drop glass

7.5 mm ± 1 mm
8.5 mm ± 1 mm

3 50 mm from rear of door drop glass

Rear of door drop glass

8.5 mm ± 1 mm

6 50 mm from rear drop glass division bar

Front of rear quarter glass

8.5 mm ± 1 mm

7 100 mm from where the hood meets the brightware Rear of rear quarter glass

Vehicle Position

Dimension -X-

4 50 mm from the top of the window

Rear door quarter glass strip to
front door drop glass edge

11 mm ± 1 mm

5 50 mm from the waistrail seal

Rear door quarter glass strip to
front door drop glass edge

11 mm ± 1 mm

Interlock (X-Axis) Roof Down

Vehicle Position

Dimension -X-

4 50 mm from the top of the window

Rear door quarter glass strip to
front door drop glass edge

11 mm ± 1 mm

5 50 mm from the waistrail seal

Rear door quarter glass strip to
front door drop glass edge

11 mm ± 1 mm

Profile (Y-Axis)

Vehicle Position

Dimension -X-

1 50 mm from division bar

Front quarter glass

10 mm ± 1 mm

2 100 mm from division bar

Front of door drop glass

14 mm ± 2 mm

8 50mm forwards of rear of front drop glass (waist
rail gap)

Rear of door drop glass

5mm ± 1mm

9 50mm rearward of front of rear drop glass (waist
rail gap)

Front of rear quarter glass

5mm ± 1mm

Profile (Y-Axis) Roof Up

Vehicle Position

Dimension -X-

4 50mm from top of division bar

Front drop glass to rear quarter
glass
+0 mm / – 2.5 mm

5 50mm from bottom of division bar

Front drop glass to rear quarter